Caribbean

Recent Reviews: 291

• User:Lenna S

  Trip type: Couples

  Excellent service and attention from Hotel Caribbean

  08 Jul 2026

  We really liked the hotel; it truly exceeded our expectations, the buffet breakfasts were very delicious, the attention from all the hotel staff was the best, the hotel was very pleasant and very beautiful. Gestor de Experiencia, Guest Services / Front Office at Hotel Caribbean On Vacation, responded to this review Nos alegra enormemente saber que tu estadía superó tus expectativas. Es un placer para nosotros ofrecer un desayuno delicioso y un servicio excepcional, y nos llena de alegría que hayas disfrutado de la atención de nuestro equipo. Agradecemos tus amables palabras sobre la belleza de nuestras instalaciones. Esperamos tener la oportunidad de recibirte nuevamente muy pronto para que sigas disfrutando de todo lo que tenemos para ofrecer. ¡Hasta la próxima! Originally submitted in Spanish on www.tripadvisor.co. View originals.

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• User:Lizeth C

  Trip type: Family

  Excellent attention from all the staff.

  08 Jun 2026

  The rooms are very nice, very clean, the service is very good, and the food is delicious; from the reception to the delivery of the room, everything was perfect. Servicio Al Cliente, Atención al huésped/Recepción at Hotel Caribbean On Vacation, responded to this review Lizeth nos llena de alegría saber que disfrutaste nuestras habitaciones, que las encontraste bonitas y muy limpias, y que la comida fue de tu agrado.Qué felicidad saber también que desde la recepción hasta la entrega de la habitación todo fue perfecto para ti. Nuestro equipo trabaja con dedicación para brindarte siempre la mejor atención, y leer tu experiencia nos motiva muchísimo.Será un placer recibirte nuevamente para otra estadía igual de especial ??? Originally submitted in Spanish on www.tripadvisor.es. View originals.

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• User:NICOLAS M

  Trip type: Couples

  Good service.

  24 May 2026

  Good hotel, it just needs an elevator and a bathroom in the lobby. Servicio Al Cliente, Atención al huésped/Recepción at Hotel Caribbean On Vacation, responded to this review Muchas gracias por tu comentario Nicolas????Nos alegra saber que consideras que brindamos un buen servicio y que tu experiencia en el hotel fue positiva.También agradecemos mucho tu observación sobre el ascensor y el baño en el lobby. Tomamos muy en cuenta este tipo de sugerencias, ya que nos ayudan a identificar oportunidades de mejora y seguir ofreciendo una experiencia cada vez más cómoda para ti.Esperamos recibirte nuevamente muy pronto ? Originally submitted in Spanish on www.tripadvisor.co. View originals.

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• User:ChrisH11095

  Trip type: Family

  Very convenient, Very low prices

  12 Feb 2018

  My parter and I choose this hotel based on locations. This Hotel is nothing about luxury, but it would be silly to expect a 5 stars hotel for the money we invested. All the shops, restaurants and the beach are walking distance. very convenient to catch public transportation to explore the island and do some shopping. The food in the restaurant was a very positive surprise as it was very tasty full of local flavours. The amenities are not the best but who wants a swimming pool when you have the 7 cooler sea a block away. Very small and basic rooms that were perfect for us as we want a place juts to spend the night. Very friendly staff always willing to help. For the kind of expiring tourist we are was just perfect.

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• User:Richard D

  Trip type: Family

  This should be call alcoholics anonymous hotel

  02 Sept 2015

  My family and I stayed on the on vacation carabian hotel San andres, this was a very special occasion my mum's 85 birthday and to rest and enjoy are holiday after hard work through out the year.at arrival we were welcome in avert friendly way,good start. The room allocated to us have a lick in the shower,flooding the room into a very large and deep paddle,this was reported,we have to used the taw els to sock the water in order to prevent any accident,this was resolved two days later,by moving us to another room that the air conditioner did not work again two days of heat,the deposit box did not work eventually the have to give me the keys for it,but what made matter worse was the fact that the bar is officially to serve alcohol from 10 in the morning to 11 in the evening. However this was not case a table is left full with bottles of spirits,so guesses can continue drinking heavily and making noises to keep everybody else up,this was reported to reception but their response to it was that those buses are paying their money,have just arrive and they couldn't stopes them having a drink,when I mentioned to call the police some of the drunk guesses left,they were even staying in the hotel,the following evening the same episode took place in a worse scale,again the people at reception did nothing to stop the drunk to keep the noise down. The following day we spoke to the hotel manager who turn out to have even a less caring attitude than the receptionist , what can you expect if the captain can not navigate his own boat and have an attitude of no caring about anything but taking clients money. We stay for 7days and our towels were change only once because we requested, the only thing that was good was the food. Will I ever stay in that hotel ageing you can gust,of course no and I will certainly will not recumbent this place for people who want to have a break,under the circumstances my family and I face I will say that this hotel suits drinkers,alcoholics only,no recommended for family with pensioners or young children. Ruby mifsud Onvacationhoteles, servicio al cliente at Hotel Caribbean On Vacation, responded to this review Thank you for contacting ourselves, for us his opinion is very important since it allows to improve the presentation of our services. We are sorry that his demurrage in the Hotel has not been of his total pleasure, offer him excuses for the presented disadvantages and hope that his next visit expires with all his expectations.

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