Ficus Sunset Suites

Name: Ficus Sunset Suites
Address: 200 mts north east from Banco Popular, Monteverde, costa-rica
Telephone: +44-204-505-9777
Rating: 4.4

Monteverde, Costa Rica

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About Ficus Sunset Suites

location

The hotel is located in the heart of Monteverde, within walking distance of Santa Elena's centre.

facility

The hotel has 40 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Guests have mountain view from the balcony or terrace, which are standard features of some rooms. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym and a spa. Entertainment options and leisure facilities include an entertainment programme and live music.

meals

Dining facilities include a restaurant, a breakfast room and a bar. Catering options include bed and breakfast and half board. A continental breakfast guarantees a great start to the day. At lunch and dinner, guests serves themselves at the generous buffet. Staff are also happy to provide children's meals.

Amenities at Ficus Sunset Suites

Facilities
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  Bar(s)
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  Car Park
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  Conference Room
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  Currency Exchange
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Hygiene training for staff
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  Protective equipment for employees
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Continental Breakfast
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  Evening Buffet
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  Half Board
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  Lunch Buffet
Sport/Entertainment
- -
  Gym
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  Sun terrace

Location

Around this property:

Beach

60000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

333

Very Good

169

Average

Poor

Terrible

Recent Reviews: 583

User:B J N
Trip type: Friends getaway
Wonderful place to stay.
10 Apr 2026
REALLY lovely, spacious rooms with a sitting area and coffee making facilities with fridge too, beautiful view from balcony. Very clean and lovely big bathrooms too.The staff are absolutely delightful. The two ladies in reception were just lovely, Arturo in the restaurant and his lady colleague in the restaurant and the bar were super and the supervisor who came and chatted with us when he brought the wine was so interesting. As ever, the staff make a lovely hotel a superb one.
User:scmadsen
Trip type: Couples
Best hotel experience
02 Apr 2026
Outstanding service and environment. We saw more animals around the hotel than in the national parks. The service from the personnel was beyond our expectations. Always helpful and going the extra mile
User:Liza R
Trip type: Couples
Poor Customer Service
10 Mar 2026
Unfortunately, we had to cancel because my 92-year-old mother-in-law took a turn for the worse. We provided 1 week notice. Ficus will not reimburse. We feel we were treated unfairly. Not impressed. We will definitely not stay when we reschedule. Not pleased with customer service.
User:Dixerit u
Trip type: Couples
Highly rekommenderar!!
09 Mar 2026
A wonderful Hotel, first class service, very good restaurant, can highly recommend
User:Mark D
Trip type: Friends getaway
Great place! Definitely recommend...
04 Mar 2026
Thoroughly enjoyed my stay here. Rooms were clean and spacious and all the staff---the luggage guys, the desk, and the restaurant---were friendly and accommodating. Shout out to Sidaly at The Fig restaurant (and her male colleague whose name I did not get) for keeping me in coffee and helping with my Spanish, lol. The breakfast was great and, of course, the sunsets were amazing.The only issue I'll mention is that the lighting in the room was oddly sparse and dim for such a large space. It did not have an effect on our stay, but I thought I'd mention it.