Best Western Jaco Beach All Inclusive Resort

Name: Best Western Jaco Beach All Inclusive Resort
Address: Pastor Diaz Ave, Pacific Central Coast, costa-rica
Telephone: +44-204-505-9777
Rating: 3.8

Jaco, Pacific Central Coast, Costa Rica

Share this Deal share

About Best Western Jaco Beach All Inclusive Resort

location

This hotel is located in the leisure district of Puntanerasam, directly beside the approximately 2 km long sandy beach. The centre of Jacó where guests will discover many restaurants, bars and shops can easily be reached in just 10 minutes walk

facility

The hotel has 125 double rooms, which are located on 5 storeys and are reachable by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, volleyball, golf, fishing and horse riding. Water sports enthusiasts can enjoy snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.

meals

The dining area includes a non-smoking restaurant and a bar. All-inclusive is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Best Western Jaco Beach All Inclusive Resort

Facilities
- -
  Air conditioning
- -
  Lobby
- -
  24-hour reception
- -
  Currency Exchange
- -
  Shops
- -
  Nightclub
- -
  Conference Room
- -
  Internet access
- -
  Room Service
- -
  Laundry Service
- -
  Playground
- -
  Pets
- -
  Elevator/ Lift
- -
  Ironing services
- -
  Laundry
- -
  Parking
- -
  Smoking rooms
- -
  Wifi
Building Information
- -
  Garden (m²)
Business Center and Conferences
- -
  Business Center
Common Area
- -
  Game Room
- -
  Picnic area
- -
  Sun Deck
Distances
- -
  Beach
Family and Kids
- -
  Childcare service
General Services
- -
  Concierge
- -
  Doctor on call
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Pool/ Beach towels
- -
  Wake-up Call / Service
- -
  Wheelchair
Hygiene
- -
  Contactless check-in/-out
- -
  Protective equipment for employees
- -
  Gym/ Fitness centre
- -
  First-aid services
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Continental Breakfast
- -
  Bar
- -
  Barbeque
- -
  Restaurant
Object Information
- -
  Fax
Outdoor Activities and Sports
- -
  Outdoor sports
- -
  Snorkelling
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  TV
- -
  Closet
- -
  Room service
- -
  Toiletries
Security
- -
  Fire extinguishers
- -
  Security Guard
Shopping
- -
  Souvenir shop
Sport/Entertainment
- -
  Indoor Pool
- -
  Outdoor Pool(s)
- -
  Swimming Pool
- -
  Table Tennis
- -
  Billiards/Snooker
- -
  Tennis
- -
  Events
- -
  Water Park
Transfers
- -
  Airport Transfers

Location

Around this property:

Beach

0 m

Centre

1000 m

Airport

90000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

661

Very Good

619

Average

375

Poor

161

Terrible

123

Recent Reviews: 1939

User:V7341PBidab
Trip type: Family
Sandra was absolute amazing!
29 Mar 2026
We had a very nice time with bartender Sandra. She was super lovely, and made the best drinks!Besides that, the pool was very dirty. Guests were eating meals in the pool, which definitely did not make it any cleaner. In addition to being dirty, the pool was also extremely hot, which made the experience even worse.The rooms were fine, but the pool is definitely the reason we will not be coming back — even though we will miss Sandra. Gestor de Experiencia, Guest Services / Front Office at Best Western Jaco Beach All Inclusive Resort, responded to this review Dear Ida B, thank you for sharing your experience. We are pleased to hear that Sandra made your stay enjoyable with her excellent service. Your feedback regarding the pool is noted, and we will address this matter to enhance our guests' experience in the future. We hope to have the opportunity to welcome you again.
User:Andrea S
Trip type: Family
Great home base for exploring the area
20 Mar 2026
I have to admit I was worried after reading some reviews and was pleasantly surprised with our recent visit. The rooms are minimalistic and dated, but clean and kept clean daily by housekeeping. We never saw an insect of any kind in our room - but also keep the room clean and have a no food in room policy amongst ourselves. Staff are friendly, professional and helpful. Showers in the morning got warm, never hot, but showers later in the date got hot. To be honest, no one wanted a hot shower with the hot weather anyway. The A/C in the room worked great. The balcony was nice to sit outside in the evening and or watch the sunset. Front of house staff and servers speak English (as well as Spanish). Some other staff do not speak english (and I do not speak Spanish), but will work with you to communicate together as best possible. The grounds were kept very clean and are well maintained. Pools were cleaned regularly. Security was at the gate and beach entry/exit regularly, and checked for wrist bands. There were very few vendors along the beach, and they were not aggressive in any way. Food - limited. Breakfast was great, lunch ok, snack bar gross, dinner - suggest you go elsewhere... and there are so many amazing restaurants to choose from in the area! The pool was a bit crowed Saturday to Sunday morning, but otherwise lots of lounges and space available. Yes - there were some late night party people Saturday night that were QUITE loud until 3 or 4 am (yelling, screaming, doors slamming - was hard to tell if it was a party or fight, to be honest). Our daughter slept through that so was not of too much concern to us, but if it had continued to other nights that would have been a different story. Eventually, the hotel staff (I think) broke that party up and it got quiet really quickly. The beach is beautiful, gorgeous sunset, not swimmable all the time due to dangerous conditions but generally ok to play in the waves before the first break (with can be thunderous, at times) but just around the bend in Playa Herradura is a calmer beach, and event further up at Playa Blanca is another. So close to many great excursions - we did 5 in the 7 days we were there. If you want a great option to use as a home base while you explore the area this is great. If you want to stay at the resort in luxury accommodations - go to a different part of Costa Rica. Gestor de Experiencia, Guest Services / Front Office at Best Western Jaco Beach All Inclusive Resort, responded to this review Dear Andrea S, thank you for sharing your experience. We are pleased to hear that you found our location convenient for exploring the area and appreciated the cleanliness of your room. Your feedback regarding the dining options and noise levels will be taken into consideration as we strive to enhance our services. We hope to welcome you back in the future.
User:Mikesflyin
Trip type: Couples
A nice resort with a great beach
11 Mar 2026
I enjoyed our trip there Mar 3-10. The beach is right there and is quite massive. There is a roar to the surf and you occasionally see surfers. Great to play in but not much shade so be careful. UV at this time of year can hit 12-13.The staff is really friendly and attentive if you have any issues. The buffet is really nice with an assortment of CR and American dishes. This is a resort with 125 rooms so don’t expect the A La carte restaurants of the big resort chains. Omelettes in the morning were great. You can even get a Bloody Mary for breakfast if you like. It is quieter during the week and weekends are quite busy with lots of families arriving. Get a lounger early on weekends. The resort is located within walking distance of all the downtown shops and restaurants. This resort is older and is maintained well, also good wifi and lots of hot water. There is a small casino next door.I recommend staying here and we will probably come back again. Remember this is not a 5-star Gestor de Experiencia, Guest Services / Front Office at Best Western Jaco Beach All Inclusive Resort, responded to this review Dear Mikesflyin, thank you for sharing your experience. We are pleased to hear that you enjoyed your stay and appreciated our friendly staff and buffet offerings. We look forward to welcoming you back for another visit in the future.
User:Erica S
Trip type: Family
Don't do it!!!
27 Jan 2026
Worst all inclusive ever. DO NOT BOOK HERE! Very dated rooms no hot water food is bad bad bad!!! AC barely worked. Only 1 restaurant and it's nasty And the snakes were no6 even edible Gestor de Experiencia, Guest Services / Front Office at Best Western Jaco Beach All Inclusive Resort, responded to this review Dear Erica S, thank you for taking the time to shae your feedback. We sincerely apologize for not meeting your expectations and appreciate your commens, which will help us improve our services. We hope you will consider giving us another chance in te future.
User:Debbie D
Trip type: Couples
Fun Times in Costa Rica
21 Jan 2026
Amazing staff. Only problem is they crank up the b,oom box all hours of the night. Interferes with sleep. It's not music its boom, boom, boom. They moved us to a quieter room at our request. They comped us a rainforest tour on a tram. The food is so good, I gained 6 lbs in 11 days. (now on diet) Made friends with lots of staff. Gestor de Experiencia, Guest Services / Front Office at Best Western Jaco Beach All Inclusive Resort, responded to this review Dear Debbie D, thank you for sharing your experiene. We are pleased to hear that you enjoyed the food and made connections with our staff. Your feedbak regarding the noise will be taken into consideration as we strive to enhance our guests' comfort.We hope to welcome you back soon.