Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

Name: Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort
Address: Playa Manzanillo Bahia Culebra, Pacific North Coast / Guanacaste, costa-rica
Telephone: +44-204-505-9777
Rating: 4.6

Golfo de Papagayo, Pacific North Coast / Guanacaste, Costa Rica

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About Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

location

This resort is located in Playa Papagayo.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Sun loungers and parasols on the terrace invite guests to relax and unwind. The resort offers outdoor sports, including tennis, beach volleyball, golf, fishing and horse riding. With jet skiing, canoeing, catamaraning, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, squash, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The resort also offers snacks. The show cooking is a particularly special attraction. The resort offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Games room
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  Garage
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  Hairdresser
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  Hotel Safe
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  Kids Club
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Nightclub
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  Pets
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  Playground
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Waterslide
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  All inclusive
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  Breakfast Buffet
Sport/Entertainment
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  Aerobics
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  Aqua aerobics
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  Beach Volleyball
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  Billiards/Snooker
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  Canoe
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  Catamaran
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  Children's Pool
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  Darts
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  Diving
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  Golf
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  Gym
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  Horse Riding
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  Indoor Pool
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  Jacuzzi
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  Jet Skiing
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Sauna
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  Squash
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  Steam bath
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  Sun loungers
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  Table Tennis
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  Tennis

Location

Around this property:

Beach

0 m

Airport

22000 m

Centre

32000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

6775

Very Good

1053

Average

394

Poor

210

Terrible

291

Recent Reviews: 8723

User:Francis K
Trip type: Family
Great Food and Great Service
05 Apr 2026
The food at the TexMex and service by Luisca was excellent.Went twice during our stay.The Pineapple Foster dessert was delicious.My wife and the kids couldn’t have enough
User:Ben B
Trip type: Family
Amazing
04 Apr 2026
I love planet Hollywood Costa Rica. It is a cut above, Paula, Elmer, and Jimmy at SoCal, Javier at Fuel, Juan and Caroly the wedding planners are just a few of the excellent and kind staff that have all been spectacular! It is an amazing place that I highly recommend General Manager, Director General at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort, responded to this review Thank you so much for your wonderful review and for your continued love for Planet Hollywood Costa Rica. We are truly delighted to know your experience felt a cut above and that so many team members helped make your stay so memorable. It is especially rewarding to hear your kind recognition of Paula, Elmer, and Jimmy at SoCal, Javier at Fuel, and Juan and Caroly from our wedding team. We will be pleased to share your words with them.We greatly appreciate your recommendation and look forward to welcoming you back again.Planet Hollywood Costa Rica by Royalton – An Autograph Collection All-Inclusive Resort.
User:4chapman4
Trip type: Family
1st trip to CR
04 Apr 2026
While we found the country beautiful and most of the staff and tours wonderful, our experience with Star Class service fell short of our expectations for a luxury stay. Despite paying for the Star Class upgrade, we experienced a 45-minute wait to check in on Saturday. Once checked in we found the butler service to be lacking. Our butler was unresponsive and failed to provide the service we have come to expect from other high-end chains, such as arranging turndown service, securing seating at the pool and beach or managing restaurant reservations. Although we shared these concerns with a guest service manager, the promised follow up from the butler manager never occurred. Regarding the amenities the food was acceptable but not memorable and we were surprised to find that certain items carried an additional cost despite all-inclusive nature of the resort. Additionally, we feel the property would benefit greatly from an adult only pool option. While we enjoyed the local wildlife and the Star class food truck the lack of communication and inconsistent service makes us hesitant to book with Royalton/Planet Hollywood in the future. General Manager, Director General at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort, responded to this review Thank you for sharing your detailed feedback with us. We are pleased to know you enjoyed the beauty of Costa Rica, the local wildlife, and some of the experiences during your stay, including the Star Class food truck. At the same time, we sincerely regret that the Star Class service and overall communication did not meet the expectations you had for your visit. We understand how disappointing it must have been to encounter delays at check-in, inconsistent butler service, and a lack of follow-up after raising your concerns.We also appreciate your comments regarding the dining experience and resort amenities, as feedback like yours is very important in helping us better understand the guest experience.For further follow-up, please contact us at assistgmPCR-LIR@planethollywoodhotels.com.Planet Hollywood Costa Rica by Royalton – An Autograph Collection All-Inclusive Resort.
User:jeanne22216
Trip type: Family
Disappointed
03 Apr 2026
Upon arrival we were told our rms were not available. I understand it was only 1130am. When we finally got them our views were looking into another building. We were supposed to be upgraded by my daughter’s business associate. We had made reservations for dinner prior but there were non. Gave our private cabana to another family. The tv did not work. HD a scorpion in our room. The rooms were clean though. The pool area was full of mildew. One pool had to be closed because of fecal matter. Saw many people slip and fall. Music at 830 show was good. Lots of people complained butt they don’t care This resort was a huge disappointment. I would rate food a 3. Guy fiery burger place the chicken sandwich was a raw chicken nugget. Maybe the owners will read this review and shake up management. Spend your money somewhere else. It’s too bad the workers were nice people. Management at front desk was rude and complacent. General Manager, Director General at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort, responded to this review Thank you for taking the time to share your feedback. We are very sorry to learn that your arrival and overall stay did not meet your expectations. We understand how frustrating it must have been to experience issues with your room, dining arrangements, cabana service, and other aspects of your visit. While we are glad to know you found the rooms clean, enjoyed the music, and felt our team members were kind, we regret that the overall experience left you disappointed.We appreciate you bringing these concerns to our attention. For further follow-up, please contact us at assistgmPCR-LIR@planethollywoodhotels.com.Planet Hollywood Costa Rica by Royalton – An Autograph Collection All-Inclusive Resort.
User:Earlene M
Trip type: Couples
Fantastic Resort
03 Apr 2026
Beautiful spot with a fantastic view! Rooms were wonderful and we ate great food all week!Now the best part was the staff. Everyone was amazing not enough room to mention all and afraid to miss many. We had our own personalized butler who became a wonderful friend! She went out of her way to make our trip “the best”! We also loved that walking around the resort gave you the opportunity to engage with wild life. Definitely a spot to put on your bucket list! General Manager, Director General at Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort, responded to this review Thank you for sharing such a wonderful review. We are delighted to know you enjoyed the fantastic views, comfortable room, and great food throughout your stay. It is especially rewarding to hear that our team made such a memorable impression, and that your butler added such a personal touch to your experience. We also love knowing you enjoyed the chance to connect with the natural beauty and wildlife around the resort.We truly appreciate your recommendation and hope to welcome you back again for another unforgettable stay.Planet Hollywood Costa Rica by Royalton – An Autograph Collection All-Inclusive Resort.