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Ac Hotel San Jose Escazu

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Ac Hotel San Jose Escazu

locationSan Jose, San Jose / Central Valley

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About Ac Hotel San Jose EscazuAbout Ac Hotel San Jose Escazu

Location

This hotel warmly welcomes guests in Escazu.

Facility

The friendly staff at the reception desk are happy to answer any questions. Guests can store valuables in the safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Ac Hotel San Jose Escazu Amenities at Ac Hotel San Jose Escazu

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

57

Very Good

13

Average

7

Poor

2

Terrible

13

Recent Reviews: 92

  • User:Joseph L

    Trip type: Friends getaway

    Laura is a superstar! (And a very funny story about a gift)

    rating11 Jan 2026

    I recently stayed at the AC Hotel in Escazú and had a wonderful experience, but one interaction truly stood out. I was looking for help with a specific Spanish word and ended up speaking with Laura, one of the supervisors.She mentioned it was her first day in this specific new post, though it's clear she has been with the company for a long time. You can absolutely see why she is rising through the ranks so fast; she handled everything with such grace, warmth, and positive energy. She is a hell of an ambassador for the hotel.We had a great conversation, and she even gave me a parting gift: a bottle of the traditional sauce used for the local beans and rice dish. Since I was traveling with no checked luggage, I was worried about the liquid limit. Surprisingly, security at the Costa Rica airport allowed me to pass with it! Unfortunately, my luck ran out when I landed in Guadalajara, and they confiscated it there.Even though I didn't get to keep the sauce, the fact that Laura thought to give it to me meant the world. She is going to be incredibly successful in this new position.

  • User:Marco B

    Trip type: Friends getaway

    The best brunch

    rating07 Dec 2025

    Austin, Wesler, Natasha, Kendall are the best stuff in this brunch of December 7, thanks so much for all, I hope you continue with same serve in the future

  • User:RockeRoanoke

    Trip type: Couples

    Excellent in every way

    rating25 Sept 2025

    Anneth met us at check in & helped throughout our stay. We are just about to check out after a 3 night stay. 1 year ago we also stayed here for 3 nights. Every employee has been very helpful & friendly. The breakfast buffet is outstanding!!! I disagree with almost every aspect of a previous review that had many negative comments. 1 small example is that he said no pancakes, WRONG, instead of having a stack of pancakes that are cold & made an hour before, you just ask for them @ they are brought out hot & fresh with strawberries & whipped cream on top(if you want). The restaurant also serves delicious & beautifully presented food for lunch and dinner. The staff is always ready & willing to help. Marlen and her breakfast team gives 5 star service with a smile. Roberto gave us excellent service on the patio for dinner..

  • User:JCRodriguezP

    Trip type: Business

    Worst Marriot EVER

    rating05 Sept 2025

    When you make your reservation gives you a good feeling that is in a good neighborhood and plaza, but the plaza is almost dead, no people come here for dinner, but despite that the place is lovely and nice. When you get in a ground floor from the little plaza, but is not so easy to get there, there is a counter, no one is ever there when you get in, lobby is in a third floor. Check in is done like the do not like you beign there. The place is nice and clean, rooms are beautiful, but when I got up I went for breakfast, a guy stands in a booth just to ask you room number, no smile, no good morning, nothing. The little buffet seems nice, but the jellys, honey and most spreads seem dry or that they have been there a while, a very dry spanish tortilla is in the mix, some kind of dry rice and beans, boiled eggs, no pancakes, waffles or anything like it. Fruit seemed nice, some other stuff and NO ONE TO ASK QUESTIONS OR HELP. I complained to the service person, she felt embarrased but there was not much to be done, here comes the cherry to the pie, for bad food and no service what so ever, almost $30.00 US for breakfast. I am very sure I will try somwhere else for my next trip here, I do not love the country but I must come for work.

  • User:Geri G

    Trip type: Family

    Noise!

    rating15 Mar 2025

    Nightclub not a hotel! This hotel clearly values entertainment over offering a relaxing, enjoyable stay for their guests. The club near reception blasts music constantly (we’ve stayed several times) but this weekend was the final straw. Live music including drums and horns for over 3 hours so far! Two calls to front desk with no help. The band is encouraging the audience to scream along. It’s miserable knowing we are checking out at 5am for an early flight after recovering from an emergency surgery. The management clearly does not care.

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