Aloft San Jose Hotel, Costa Rica

Recent Reviews: 773

• User: M C

  Trip type: Family

  Disappointing Arrival and Maintenance at Aloft San Jose Costa Rica

  Stayed one night after a late arrival from LAX. The front door was locked with no visible reception staff—we waited 10 minutes outside in confusion, wondering if we needed to call or reboot something before someone finally answered.Rooms were adequate and beds comfortable, but walls showed clear wear like furniture scrapes/damage, below Marriott Bonvoy standards. Buffet breakfast was okay— some va… Read moreStayed one night after a late arrival from LAX. The front door was locked with no visible reception staff—we waited 10 minutes outside in confusion, wondering if we needed to call or reboot something before someone finally answered.Rooms were adequate and beds… Read more

• User: Jennifer W

  Trip type: Couples

  Good Option w/Dining & Shopping Nearby - Frustrating Bathroom Lighting

  We stayed here just one night, for a quick shopping trip. I'll start with the negative comments, but finish with the strong points of this hotel. The Not So Good:- The bathroom lighting is off the charts stupid. There is just ONE light switch for the entire bathroom area. This turns on the light in both the toilet & shower room AND the light over the sink - which is open to the bedroom. So, wh… Read moreWe stayed here just one night, for a quick shopping trip. I'll start with the negative comments, but finish with the strong points of this hotel. The Not So Good:- The bathroom lighting is off the charts stupid. There is just ONE light switch for the entire ba… Read more

• User: ariellR582AO

  Trip type: Family

  A great place to stay in San Jose

  We had a late flight into San Jose last night. The hotel was so trendy and cool. My kids loved it. The staff was so incredibly inviting and helpful as we arrived around 11pm. The hotel was very clean and well managed. The beds were definitely very comfortable and so were the pillows. The buffet breakfast was excellent. So many options. The servers were very attentive. After breakfast we went for a… Read moreWe had a late flight into San Jose last night. The hotel was so trendy and cool. My kids loved it. The staff was so incredibly inviting and helpful as we arrived around 11pm. The hotel was very clean and well managed. The beds were definitely very comfortable… Read more

• User: Wanda H

  We had a lovely stay at this hotel! Although it has a minimalist style and is somewhat dated, everything was exceptionally clean and well-maintained. The breakfast buffet exceeded our expectations—plentiful, fresh, and delicious!The best part of our stay was the staff. Everyone we encountered was friendly and helpful. A special shoutout to Melissa, Edgar, and Ryan at the front desk—they were alway… Read moreWe had a lovely stay at this hotel! Although it has a minimalist style and is somewhat dated, everything was exceptionally clean and well-maintained. The breakfast buffet exceeded our expectations—plentiful, fresh, and delicious!The best part of our stay was t… Read more

• User: Alex147320

  Trip type: Business

  Great stay in San Jose, Costa Rica

  Staff at this hotel where super friendly and helpfulAfter the first night staff was calling me by my first name. They really make you fill at homeI want to thank the great team at this hotel:Yorle Camacho, Oscar Ramirez and the great Freddy Montero Geovanny U, at Aloft San Jose Hotel, Costa Rica, responded to this review Thank you for sharing your wonderful feedback. We are thrilled to hear t… Read moreStaff at this hotel where super friendly and helpfulAfter the first night staff was calling me by my first name. They really make you fill at homeI want to thank the great team at this hotel:Yorle Camacho, Oscar Ramirez and the great Freddy Montero Geovanny… Read more