Hilton Garden Inn Santa Ana San Jose

Recent Reviews: 89

• User: iowacityia

  Trip type: Couples

  2 night stay, Jan 31st to and Feb 1st 2026.

  We arrived to the hotel right at check in time. We arrived via Uber from the SJO airport. The Uber pickup was easy from the area across from the terminal. The hotel is a distance from the SJO airport. I thought the hotel location was nice, if you didn’t want to walk too far away from the area of the property. Check in and check out went well. All employees we made contact with at the hotel were ve… Read moreWe arrived to the hotel right at check in time. We arrived via Uber from the SJO airport. The Uber pickup was easy from the area across from the terminal. The hotel is a distance from the SJO airport. I thought the hotel location was nice, if you didn’t want t… Read more

• User: KeithS8426

  Trip type: Family

  Beware: Party Hotel

  We came back for an additional night due to construction at our house. There was were two very loud parties going on. We got placed in a room on the 3rd floor, directly above one of parties. We were told it would end at 10 p.m. It was around 7:30 p.m. when we checked in. We will wait.10 p.m. comes and goes. Still loud. Still booming. Our room is shaking. Went to talk with the manager and he said t… Read moreWe came back for an additional night due to construction at our house. There was were two very loud parties going on. We got placed in a room on the 3rd floor, directly above one of parties. We were told it would end at 10 p.m. It was around 7:30 p.m. when we… Read more

• User: Jp M

  Trip type: Business

  not great

  We were unhappy with the hotel in many aspects. They sent a receipt showing that I'd been charged again for the same stay I'd already paid for in advance, without telling me at the desk. I had told them when we arrived that I was prepaid and the front desk acknowledged that. It turned out someone sent that bill by mistake and I wasn't doublecharged, but it was an unpleasant experience.We'd already… Read moreWe were unhappy with the hotel in many aspects. They sent a receipt showing that I'd been charged again for the same stay I'd already paid for in advance, without telling me at the desk. I had told them when we arrived that I was prepaid and the front desk ack… Read more

• User: daniellX6792MN

  Trip type: Family

  My Worst Hilton Experience So Far – Please Read Before Booking

  I chose this hotel for a weekend getaway after seeing the promotions on social media, but the experience was disappointing from the moment I tried to book. The offer could only be applied through their call center (Monday–Friday), and even the hotel staff didn’t know how to process it. I ended up booking a different promotion through the website — one that included a $30 bar credit — but nobody at… Read moreI chose this hotel for a weekend getaway after seeing the promotions on social media, but the experience was disappointing from the moment I tried to book. The offer could only be applied through their call center (Monday–Friday), and even the hotel staff didn… Read more

• User: Douglas W

  Trip type: Family

  Beautiful views and modern hotel

  This place is nice. Very clean and spacious with everything you need on site. The beds are comfortable, the room is modern and the bathroom is very nice. This place is centrally located in a square with plenty in shops and a bank downstairs. Full bar, restaurant and even conference rooms in the hotel.This place is nice. Very clean and spacious with everything you need on site. The beds are comfortable, the room is modern and the bathroom is very nice. This place is centrally located in a square with plenty in shops and a bank downstairs. Full bar, restaura… Read more