Hotel Casa Turire

Recent Reviews: 413

• User:Camper567267

  Trip type: Couples

  A well hidden gem in a beautiful part of the country

  18 Apr 2025

  This hotel is beautiful. It has an old fashioned but elegant design and everything smacks of quality and style. Combined with the delightful architecture are grounds that complement the quality of the residence. With an adjacent lake, 2 lovely jungle walks, and a dazzling array of beautiful birds flitting around making beautiful sounds, you have a haven ideal for relaxation and comfort.The staff are well trained and attentive and special mention goes to Aaron who went above and beyond to ensure our stay was the best.Go visit. You will be thrilled Gestor de Experiencia, Guest Services / Front Office at Hotel Casa Turire, responded to this review Dear Camper567267, we are delighted to hear that you had such a wonderful experience at our hotel. It is truly rewarding to know that you appreciated the old-fashioned yet elegant design, the quality and style throughout the property, and the beautiful grounds. We are thrilled that you enjoyed the adjacent lake, jungle walks, and the variety of birds in the area. We will make sure to pass along your kind words to Aaron for his exceptional service. Thank you for choosing Hotel Casa Turire by GPR, and we look forward to welcoming you back for another relaxing and comfortable stay in the future.

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• User:Stephen B

  Trip type: Couples

  Avoid if possible

  03 Mar 2024

  Hotel is set in wonderful grounds with plenty of different birds. Unfortunately upon seeing the hotel after a drive along a tree covered road things go down hill. The hotel itself lacks any atmosphere and shows lack of investment.Rooms are of a good size but paintwork is peeling and have no character.Bathroom has no ventilation, toiletries are minimalistic and hot water is sparse.There us no fridge/minibar and water is from the tap.Prices of drinks certainly are expensive.Food is bland and very limited in variety. Glad we only spent one night. Raquel Torres, Gestión de ingresos at Hotel Casa Turire, responded to this review Estimado cliente. Lamentamos que haya habido inconvenientes, todos los comentarios de nuestros clientes son bien recibidos, prestamos atención en detalle para corregir cualquier inconveniente y siempre ofrecemos el mejor servicio. Nos encantaría servirle nuevamente en el futuro y poder corregir cualquier aspecto negativo de la visita anterior. Saludos.

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• User:Susanne S

  Trip type: Friends getaway

  Ambivalent Impression

  08 Feb 2024

  The location is a dream, the house has kept its charme, but the whole thing starts to be shabby. The service isn’t very elaborate and they cheated me at the reception when I bought stamps for Switzerland. Let’s hope the postcatds arrive at least. Raquel Torres, Gestión de ingresos at Hotel Casa Turire, responded to this review We appreciate your mixed feedback about your stay. We're glad to hear that you enjoyed the location and the charm of our house. However, I am very sorry to hear that you have noticed a deterioration in our facilities and that you were not satisfied with the level of service, as well as the bad experience with purchasing stamps at reception. We will take your observations seriously and work to improve in those areas. We hope you receive your postcards as expected. We appreciate your feedback and hope you'll give us another opportunity to show you a more positive experience in the future.

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• User:jeffaJ1524TT

  Trip type:

  A serendipitous find in the mountains

  21 Feb 2023

  Due to a change in plans, we were looking for accommodations in the Turrialba area. We stopped at a local restaurant to ask for a recommendation and one of the staff members recommended this hotel. He called and was able to secure a room for us on short notice. We were completely unprepared for how completely charming the hotel was- a renovated art nouveau style lodge with lush grounds and beautifully maintained period rooms and lobby. The restaurant was lovely and opened onto the pool area. We enjoyed a great dinner and a relaxing evening. The hotel provides horseback riding, massages, and other amenities but we were there only briefly and didn't take advantage of these amenities. We're not certain what there is to see in the area as we were only passing through but we could certainly envision coming to Casa Turires for a relaxing retreat with friends. We definitely recommend it. Raquel Torres, Gestión de ingresos at Hotel Casa Turire, responded to this review Thank you very much for sharing your experience in our hotel. We are glad to see that you had a pleasant stay. The satisfaction of our clients is very important to us, we always invite them to share their experiences, we listen carefully to how we can improve to continue offering the best quality in facilities and services. We hope to have the opportunity to serve you again. Thank you for rating us and for your recommendation.

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• User:banstead

  Trip type: Couples

  Could be amazing, but I don't get the impression anyone cares enough to make it so

  18 Dec 2022

  The hotel and grounds are fabulous looking, and although the building is in need of some updating/ decorating its actually the rest of the experience that lets it down.We arrived slightly before 2pm and were asked to wait till our room was ready, but we could unload the luggage as the car park is a slight way off. We were eventually given the key and told how to find the room. I had to ask for a hand with all the luggage as it was up two floors.We started to unpack but couldn't find lots of things - we found the head of housekeeping checking rooms on the floor below and she was able to answer a lot of our questions. Given we'd booked a suite it would have been very helpful for someone to show us to the room, offer to deliver our bags and show us the "hidden" wardrobe and safe, as well as the laundry basket - and to include a laundry price list. All of which we had to hunt out. Again the small things - we had a coffee machine in the room, but only 4 pods; I asked for a couple more as we were staying 3 nights and was told we could buy them at $5 for 4. The room itself was fine - classed as a suite I guess because it had a massive bathroom with jacuzzi bath, the room just had one comfy chair and a single bed made up as sofa, but by the window so not really where one would choose to sit. The soft furnishings were a little dated but overall it looked OK. The balcony had great views over the lake and unlike others we had no noise from the kitchens below. Oh, the included dressing gowns were rather tatty.There's nothing close by, and the roads are too potholed to drive easily in the dark so it has to be the hotel restaurant for dinner. Every room is allocated a table although we managed to move ours for dinner so we didn't sit in the route from the kitchen. There are 2 tables outside for breakfast and lunch but you need to ask the day before to get them! It is much nicer to eat breakfast outside than in the dark restaurant. The menu is the same for both lunch and dinner all the time. The only "special" for the 3 days we stayed was salmon - which suggested it was a special until it was used up. One night we even had nearly cold food and had to send it back. Oh and this hotel had the most expensive drinks of our entire stay in Costa Rica, surprising.There are a number of excursions the hotel offers, but there' s no hard sell - in fact you've got to ask to look at the brochure! Also such a shame being on the lake that there's no kayaks/ canoes or boat trips offered from the hotel. The grounds are lovely and the birdlife is amazing, we saw a couple having an early morning guided birding walk - it would have been interesting but we were trying to get away from early starts! We did explore a lot on our own. It cries out to offer a nightly package with dinner and some activities included - plus a staff makeover to ensure they are customer focused. I believe I read it was Swiss owned, but I assume that's no longer the case. Whilst I am ashamed my Spanish is very poor, many of the staff had poor English, yet the majority of the guests were English speakers when we stayed. Raquel Torres, Gestión de ingresos at Hotel Casa Turire, responded to this review Estimado cliente. Lamentamos que haya habido inconvenientes, todos los comentarios de nuestros clientes son bien recibidos, prestamos atención en detalle para corregir cualquier inconveniente y siempre ofrecemos el mejor servicio. Nos encantaría servirle nuevamente en el futuro y poder corregir cualquier aspecto negativo de la visita anterior. Saludos.

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