Sheraton San Jose

Recent Reviews: 1302

• User: Angel R

  Trip type: Solo travel

  Quiet good breakfast but ..,

  Best part quiet room good breakfast and seventh floor staff I was warned to watch the expenses tried ordering soup room service refused cash and double price to twenty dollars also housekeeping came in when I said no housekeeping during stay and moved my cloths around !!Best part quiet room good breakfast and seventh floor staff I was warned to watch the expenses tried ordering soup room service refused cash and double price to twenty dollars also housekeeping came in when I said no housekeeping during stay and moved my cloth… Read more

• User: nwdcer

  Trip type: Business

  Fitness center review only

  This is a review of only the fitness center, not the hotel. You will be able to workout there and the equipment all works. Some of them are getting old, as they have ipod hookups. Plus it was warm in the room. It did have a variety of machines, a small dumbbell rack and a cable machine. Hotel Sheraton San Jose, Guest Services / Front Office at Sheraton San Jose Hotel, Costa Rica, responded to t… Read moreThis is a review of only the fitness center, not the hotel. You will be able to workout there and the equipment all works. Some of them are getting old, as they have ipod hookups. Plus it was warm in the room. It did have a variety of machines, a small dumbbel… Read more

• User: Ross A

  Trip type: Family

  Fallen Flagship.

  I sent my (Fav Uncle Val) to stay at the hotel. I have lived in Costa Rica for years and previously stayed with the Sheraton regulary. The level of stay has deminished massively. I had to get involved from a distance on the rude persons upon his check in.As an ex professional footballer of Manchester United I am appauled at the level of service given from a so called Marriott flagship Hotel She… Read moreI sent my (Fav Uncle Val) to stay at the hotel. I have lived in Costa Rica for years and previously stayed with the Sheraton regulary. The level of stay has deminished massively. I had to get involved from a distance on the rude persons upon his check in.As an… Read more

• User: Zigett

  Trip type: Couples

  Average hotel with nice executive lounge

  Located next door to a casino and about a 6min walk to the huge Multiplaza Escazú (even though google shows a wildly inaccurate route taking 37min!). There's a lot to see and do at the Multiplaza so it is well a visit.Our check-in was a lengthy experience but at least we were upgraded to a 6th floor executive room with access to the executive lounge on the 7th floor. Our room was a typical size wi… Read moreLocated next door to a casino and about a 6min walk to the huge Multiplaza Escazú (even though google shows a wildly inaccurate route taking 37min!). There's a lot to see and do at the Multiplaza so it is well a visit.Our check-in was a lengthy experience but… Read more

• User: paulaperm

  Trip type: Couples

  Sheraton Escazu rips off guests

  Beware: if you are a couple or two guests staying in one room at this hotel and did not book the room for 2 people in the original reservation, they will charge you $50 per night for the second person. I checked the website right after check-in and the rates were the exact same for one person or for two people. They made it clear that this policy is an internal policy and not Bonvoy. They try to p… Read moreBeware: if you are a couple or two guests staying in one room at this hotel and did not book the room for 2 people in the original reservation, they will charge you $50 per night for the second person. I checked the website right after check-in and the rates w… Read more