Well we stayed here has part of a TUI tour holiday! Some of the group were in seaview balconies rooms while we weren’t so lucky having the very basic room! Asked for the same and they wanted €280 for the week the receptionist wasn’t very hospitable ! The room It was clean & tidy but the fittings were rusty and carpet was like a Brillo pad really needed updating! The food & restaurant were really nice and plenty of choices and staff and chef were very nice the pool’s and grounds were well kept has were the gym overall it was a pleasant stay
Arena Hospitality Group, Owner at Park Plaza Belvedere, responded to this review
Dear Guest,thank you for sharing your feedback. We are glad to hear that you enjoyed the food, restaurant, pools, gym, and the overall atmosphere of Park Plaza Belvedere. It is also great to know that our team and chefs made a positive impression during your stay.We regret that your room did not meet your expectations and that the reception experience regarding an upgrade was not ideal. We continuously work on maintaining and improving our rooms and facilities, and your feedback regarding the fittings and carpet will be taken into account.We hope to have the opportunity to welcome you back and provide an even more enjoyable stay in the future.Kind regards,Park Plaza Belvedere Team
User:A S
Trip type: Family
Relaxing family time in the sun
18 Sept 2025
The hotel is well located only a few minutes walk from Mendulin town centre. All the staff are friendly and helpful. Rooms are clean, functional and modern but could do with being a little larger. The main restaurant is buffet style for breakfast and dinner but offers plenty of choice. An improvement here would be offering hot rather than cold plates. I was surprised how busy the hotel was as we chose to visit when the school holidays were over with. There is a ‘beach’ just outside the rear of the hotel, it is small though and pebbly. There are three swimming pools, one indoor and a large gym. Would I return, yes, so I guess that says it all.
Arena Hospitality Group, Owner at Park Plaza Belvedere, responded to this review
Dear Guest,Thank you very much for your kind review. We are delighted to hear that you enjoyed a relaxing family holiday and appreciated the convenient location, friendly and helpful team, and clean, modern rooms. We also appreciate your feedback regarding the buffet and the plate temperatures, as well as your comments about the beach. Your observations are valuable and will help us continue to improve the guest experience. It is wonderful to know that you would consider returning, and we look forward to welcoming you back for another enjoyable stay!Warm regards,Park Plaza Belvedere Team
User:maccapakka
Trip type: Couples
Good overall
17 Aug 2025
The resort was busy but clean tidy and well organised with the exception of a dreadful leak on the last 2 days of our holiday.The breakfast is a really lovely buffet we enjoyed it.Really close to the beach.
Arena Hospitality Group, Owner at Park Plaza Belvedere, responded to this review
Dear Guest,Thank you very much for sharing your feedback. We are pleased to hear that you found our resort clean, tidy, and well organized, and that you enjoyed our breakfast buffet and convenient proximity to the beach. We sincerely apologize for the leak you experienced during the last two days of your stay and appreciate your understanding. Your comments will help us ensure that any such issues are addressed promptly in the future. We hope to have the opportunity to welcome you back for another enjoyable stay.Warm regards,Park Plaza Belvedere Team
User:214MaleneE
Trip type: Couples
Very nice hotel, but many guests and poor beds
27 Jul 2025
Positive: Excellent breakfast, 2 very big pools and one for small children. Activities by the pool and pool towels. Very close to the beach and walking distance to Medulin. Negative: Very poor beds. They were so worn that they dipped in the middle like hammocks. Too many people (overcrowded) at breakfast. Loud music from the beach all night during the weekend.
Arena Hospitality Group, Owner at Park Plaza Belvedere, responded to this review
Dear Guest,thank you for sharing your feedback following your stay at Park Plaza Belvedere. We are pleased to hear that you enjoyed our breakfast selection, pool facilities, and convenient location close to both the beach and Medulin.We are sorry to read that the comfort of the beds and the noise levels did not meet your expectations. Your comments are valuable and will be forwarded to the relevant teams for review and improvement. Should you experience any inconvenience during your stay, we always encourage you to contact our reception team who are here to assist you.We hope to have the opportunity to welcome you again and provide you with an even more pleasant experience.Best regards,Park Plaza Belvedere Team
User:j0annawils0n1
Trip type: Family
Nice stay
24 Jul 2025
So let’s start with the good things, this hotel is in a beautiful location and the restaurant is situated overlooking the beach below - stunning. The staff are nice enough and the hotel grounds are well maintained. The gym and indoor pool area are fabulous - and the gym was certainly well catered for. The kids club team were great, my daughter really enjoyed it. The private beach owned by the hotel is just a few minutes walk. It’s very stoney so make sure you have water shoes. We had a real issue for the first three days with our room being cleaned. Not great at all. The rooms are nice but there is nowhere near enough storage for four people, barely enough for two people. The fridge in the room is a mini bar which isn’t ideal when you can only stay half board so would have been better having a larger fridge to keep water etc in. The other issue was that the nearest supermarket was a 15min walk away. The shop in the hotel doesn’t even sell water or drinks!! The bottom and walls of the pools are very rough and my children both got badly scraped as a result. The food was good. Word of warning to those travelling with fussy eaters, there are no chips - ever!! There was freshly made pizza most nights, but not every night. There’s very little interaction around the pool during the day and the pool bar at the second pool only opened once we’d been there for a week but it was nice enough. In our first week the sunbed situation wasn’t a problem but it was definitely busier in the second week with people laying claim to sunbeds early in the morning. There are no lifeguards at either pool so no one monitors the sunbed situation. Very few places in Medulin take card so make sure you have plenty of euros with you. We organised a day trip to Venice from Pula, it was a very long day but really was worth it. I would definitely return to Croatia but probably not to this location again because we feel like we’ve seen it now.
Arena Hospitality Group, Owner at Park Plaza Belvedere, responded to this review
Dear Guest,thank you for taking the time to share such detailed feedback following your recent stay at Park Plaza Belvedere. We are pleased to hear that you enjoyed the beautiful location, well-maintained grounds, gym and spa facilities, and that your daughter had a great experience with our kids club team. It is also great to know that the food offerings and the day trip to Venice were highlights of your stay.We are sorry to hear about the cleaning issues during the first few days, as well as the challenges with the pool surfaces and mini fridge. Maintaining the highest level of cleanliness is one of our top priorities. Therefore, we are very sorry to know that what you experienced during your stay was not in line with our standards. Please rest assured that your comment will be forwarded to the relevant department in order to prevent such issues in the future.As we are currently in the peak of the summer season, the resort can become quite busy, and we regret that this impacted your comfort regarding the sunbed situation. Please do not hesitate to contact our reception team during your stay, as they are always happy to assist and help make your experience as comfortable as possible.We hope you might consider returning in the future and giving us the opportunity to provide you with an even better experience.Kind regards,Park Plaza Belvedere Team