Splendid Resort

Recent Reviews: 251

• User:Dixi S

  Trip type: Family

  Little problem with rodents

  05 Jul 2025

  The terraces of the apartment were covered in rat droppings in the morning. If you leave the window open, rats will enter at night and steal food, candy, and fruit—very unpleasant for over 100€ per night for a 2-4-person apartment. We stayed with our 7-month-old, hoping to enjoy a relaxing evening on the terrace after she fell asleep around 8/9 PM, but rats were running across the roof and terraces as if it were their home. No cats, poison, or traps were visible. Arena Hospitality Group, Owner at Splendid Resort, responded to this review Dear Guest,thank you for sharing your feedback with us. We are sorry to hear about your experience, which is not in line with the standards we strive to provide. Cleanliness and guest safety are among our highest priorities, and we regret that your stay did not reflect this.We are also sorry that you did not reach out to our reception team during your stay. They are always available on-site to assist and ensure your holiday is as pleasant and comfortable as possible. Our team will investigate the situation you described and take all necessary measures to ensure it does not happen again.We sincerely hope you will give us another opportunity to welcome you back and provide the relaxing holiday you were hoping for.Kind regards,Splendid Golden Rock Resort Team

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• User:bitcoinfan f

  Trip type: Family

  no air conditioning at 30 degrees Celsius ruins my vacation.

  06 Jul 2024

  During our five-day stay, the air conditioning was non-functional for three days. The reception provided false information about the repair status. In exchange, they only offered us a room that did not meet our needs. Additionally, there was no contact information provided for filing a formal complaint. Arena Hospitality Group, Owner at Splendid Resort, responded to this review Dear Guest,Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the inconvenience caused by the non-functional air conditioning during your visit. Ensuring our guests' comfort is our top priority, and we understand how important a functional air conditioning system is, especially during warm weather. We appreciate your understanding and patience during this challenging experience. Please rest assured that we are addressing the issues you mentioned to prevent recurrence in the future. Your feedback is invaluable to us as we continuously strive to improve our services. Once again, we apologize for the inconvenience caused and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Splendid Golden Rock Resort Team

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• User:nikolettpp

  Trip type: Friends getaway

  Nice place

  21 Aug 2023

  The resort has a great location with nice coastline. Apartments are a bit outdated but clean and spacious. Facilities are OK. We loved the balcony with the beautiful seaview. Staff were nice and helpful. Arena Hospitality Group, Owner at Splendid Resort, responded to this review Dear Guest,We appreciate you took the time to share your impressions about your recent experience at our resort. It is wonderful to know that we managed to meet your expectations and that you enjoyed our great location. We hope you have returned home with brilliant memories from the holiday and to have the opportunity to welcome you in the future again.Best regards,Splendid Golden Rock Resort Team

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• User:Mark K

  Trip type: Family

  It came from the 1980s!

  21 Jul 2023

  The front desk staff was very nice, professional and helpful. That was about as good as it gets. When I booked the “resort,” I didn’t know I’d be staying in one of their very, very dated apartments on the grounds. The cement stairs down to our building were old, not lit and a bit treacherous when we arrived at night. Our bed felt a bit like lying on a box spring without a mattress. There was no housekeeping service in the three days we were there. And don’t expect towels at the pool. Bring your own with you. If you do choose to book here, request one of the building right near the pool. Those looked like they may have been updated at some point in time. Arena Hospitality Group, Owner at Splendid Resort, responded to this review Dear Guest,we would like to thank you for having taken the time to review your recent stay. We are happy to read that you mention our great team in a very positive way. Our resorts are described by typology with accompanying galleries on our Website, as we do not have the intention to provide our guests with wrong information. We are sorry if there was a misunderstanding on this matter. However, we are very sorry to know that your stay with us did not meet your expectations. With the hope to get another opportunity to welcome you and improve your impressions of our hotel, we are sending you our best regards.Kindest regards,Splendid Golden Rocks Resort Team

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• User:Maria H

  Trip type: Family

  Must try

  14 Jul 2023

  We simply love staying here. The staff is so friendly and helpful. Nice location, not any luxury but it’s nice and clean! We have been here 3 times, and we enjoy it every time :-) the pool is saltwater and the sea is all the way around. The rooms have air conditioning. Arena Hospitality Group, Owner at Splendid Resort, responded to this review Dear Guest, thank you for the perfect rating and for sharing your impressions with other travelers. We are truly grateful to know you enjoyed your stay with us, especially since you have recognized our care for every little thing. It is always a pleasure to learn that our guests have enjoyed a great holiday, and we very much appreciate you taking the time to send us your feedback. It would be a pleasure to get the opportunity to welcome you again for another memorable stay.Best regards, Splendid Golden Rocks Resort Team

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