Hotel Jezero

Recent Reviews: 1387

• User:Kathy W

  Trip type: Couples

  Go elsewhere

  05 Jun 2026

  Stayed 6/1 for one night. Not a great stay. Rooms are dated as others have noted. Breakfast was very commercial —dining is in the basement, not a great atmosphere. No coffee/kettle in room a,d on top of that no coffee available in hotel at all until 7am. While I’m not usually an early riser, when planning to visit the park, I wanted to be up a bit earlier and couldn’t believe the little cafe was not open when my husband went down at 6:45. That is a little ridiculous to me, come on, 6 am is not unreasonable to expect a cup of coffee when touring. The staff is fantastic, but this hotel caters to busloads of tours and that’s what it caters to. It is worth one night for the convenience of the second day park entrance, but be prepared for these little quirks. We drove down to the little town for dinner since I didn’t want to eat in the basement and the Restaurant Dejenija was great—worth the 7-8 minute drive. Just be prepared if you stay here, that would have helped me lower my expectations.

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• User:kkh1975

  Trip type: Couples

  Pleasantly surprised stay at Hotel Jezero!

  31 May 2026

  Stayed 1 night here on our way from Ljubljana to Split. We didn’t know what to think because the reviews were mixed. We were happily surprised by our experience. The location was perfect! We were just steps away from the entrance to the park! We had lunch at the Waterfall Restaurant. It’s a bit stuffy (more like fine dining) but the service and food were good. We hiked the Upper Lakes (highly recommend) and it took about 2:30 hours. Wow! The views, lakes, and scenery were breathtaking! Don’t miss the lookout viewpoint in the Upper Lakes. You can see five lakes and it’s beautiful. It is a more challenging hike and not recommended for the elderly or those with physical challenges. I have a lung condition but still made it. Our hotel room was huge! (Room 101A). Yes, it’s outdated and you may not want to walk on the carpet, but it is clean and the beds were great! Our room had 2 bathrooms. The shower was a little awkward and had very hard pressure. Amenities included body wash, lotion, soap and a hair dryer from the 70’s. Breakfast was decent and had a pretty good selection. There is a bar with some very good Croatian beer and a nice gift shop with souvenirs and essentials. Our quick stop in Plitvice was great and as long as you don’t mind outdated furnishing, this hotel is a good choice. .

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• User:Wonder80

  Trip type: Couples

  Nothing can detract from Plitvice Lakes but avoid the annoyance of staying at this hotel

  30 May 2026

  This is the second time we stayed at this hotel, third including other family members and we are sorry to say we would not stay again. The hotel is at the lakes and one can walk in to the E trail and get a shuttle to the A trail easily and that should have just overcome everything! Unfortunately, the hotel is now overrun by tourist bus groups and worst of all the management and service has deteriorated to the extent that we can truly say it cannot represent Croatia by any standard. The staff is rude and boorish and the management completely indifferent to complaint. The food is now a rather horrible buffet crowded and unmanageable. The rooms are now faded with any views blocked by trees. Do not stay here.

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• User:FarAway24572378867

  Trip type: Friends getaway

  Title: Great location but staff shortages really impact the stay

  29 May 2026

  Rating: 3 / 5Stayed at Hotel Jezero mainly for its unbeatable location right beside Entrance 2 of Plitvice Lakes. That part is fantastic — easy access to the park for early starts or evening walks without needing transport.The restaurants are conveniently located in the hotel, but unfortunately the service has been clearly affected by staff cuts. There are no porters available to help with bags, which is inconvenient after a long trip. In the restaurants (Waterfall and à la carte), the shortage of hands makes everything slow — long waits for tables, orders, and food delivery. This compromises what should be a relaxing dining experience after a full day exploring the lakes. Breakfast and dinner options are acceptable for a national park hotel but nothing special.Rooms are clean but basic, and the hotel overall feels like it’s running with reduced resources.If your priority is just being steps from the park and you don’t mind slower service, it can work. But for the price, I expected better standards in hospitality and staffing.

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• User:Voyage34232571042

  Trip type: Family

  Great Location for accessing the park!

  28 May 2026

  Great location for accessing the park! Super easy to get to the second entrance and make your way through amazing national park! The rooms are dated, but everything was in working order! Included breakfast was a very good buffet style spread. Coffee machines tasted a little burnt to me but still totally acceptable! Very family friendly, our toddler had a great time exploring the area surrounding the hotel! Every staff member we interacted with was very friendly and helpful! Would recommend the stay mainly because of the easy access to the park!

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