Hotel Jezero

Name: Hotel Jezero
Address: Josipa Jovica 2, Kvarner Bay, croatia
Telephone: +44-204-505-9777
Rating: 3.3

Plitvicka jezera, Kvarner Bay, Croatia

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About Hotel Jezero

location

This hotel is situated in the very heart of the Plitvice Lakes National Park, only 300 m from the largest lake, Kozjak. Links to public transport and the bus station are some 500 m from the establishment.

facility

The hotel has a lift and features 229 rooms, including 7 apartments and 25 single rooms. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. A variety of shops are available, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 5 conference rooms.

rooms

Central heating ensures that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a kitchenette in the rooms. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and horse riding are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, bowling, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Children are well looked after in the kids' club.

meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers snacks.

Amenities at Hotel Jezero

Facilities
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Nightclub
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Playground
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Hammam
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Sun Deck
General Services
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
Hygiene
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  Packaged meals
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
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  Skiing
Payment
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  ATM
Room Facilities
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
Shopping
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  Souvenir shop
Sport/Entertainment
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  Sauna
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  Gym
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  Tennis
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  Events

Location

Around this property:

Centre

32000 m

Airport

140000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

136

Very Good

484

Average

538

Poor

148

Terrible

Recent Reviews: 1387

User:Kathy W
Trip type: Couples
Go elsewhere
05 Jun 2026
Stayed 6/1 for one night. Not a great stay. Rooms are dated as others have noted. Breakfast was very commercial —dining is in the basement, not a great atmosphere. No coffee/kettle in room a,d on top of that no coffee available in hotel at all until 7am. While I’m not usually an early riser, when planning to visit the park, I wanted to be up a bit earlier and couldn’t believe the little cafe was not open when my husband went down at 6:45. That is a little ridiculous to me, come on, 6 am is not unreasonable to expect a cup of coffee when touring. The staff is fantastic, but this hotel caters to busloads of tours and that’s what it caters to. It is worth one night for the convenience of the second day park entrance, but be prepared for these little quirks. We drove down to the little town for dinner since I didn’t want to eat in the basement and the Restaurant Dejenija was great—worth the 7-8 minute drive. Just be prepared if you stay here, that would have helped me lower my expectations.
User:kkh1975
Trip type: Couples
Pleasantly surprised stay at Hotel Jezero!
31 May 2026
Stayed 1 night here on our way from Ljubljana to Split. We didn’t know what to think because the reviews were mixed. We were happily surprised by our experience. The location was perfect! We were just steps away from the entrance to the park! We had lunch at the Waterfall Restaurant. It’s a bit stuffy (more like fine dining) but the service and food were good. We hiked the Upper Lakes (highly recommend) and it took about 2:30 hours. Wow! The views, lakes, and scenery were breathtaking! Don’t miss the lookout viewpoint in the Upper Lakes. You can see five lakes and it’s beautiful. It is a more challenging hike and not recommended for the elderly or those with physical challenges. I have a lung condition but still made it. Our hotel room was huge! (Room 101A). Yes, it’s outdated and you may not want to walk on the carpet, but it is clean and the beds were great! Our room had 2 bathrooms. The shower was a little awkward and had very hard pressure. Amenities included body wash, lotion, soap and a hair dryer from the 70’s. Breakfast was decent and had a pretty good selection. There is a bar with some very good Croatian beer and a nice gift shop with souvenirs and essentials. Our quick stop in Plitvice was great and as long as you don’t mind outdated furnishing, this hotel is a good choice. .
User:Wonder80
Trip type: Couples
Nothing can detract from Plitvice Lakes but avoid the annoyance of staying at this hotel
30 May 2026
This is the second time we stayed at this hotel, third including other family members and we are sorry to say we would not stay again. The hotel is at the lakes and one can walk in to the E trail and get a shuttle to the A trail easily and that should have just overcome everything! Unfortunately, the hotel is now overrun by tourist bus groups and worst of all the management and service has deteriorated to the extent that we can truly say it cannot represent Croatia by any standard. The staff is rude and boorish and the management completely indifferent to complaint. The food is now a rather horrible buffet crowded and unmanageable. The rooms are now faded with any views blocked by trees. Do not stay here.
User:FarAway24572378867
Trip type: Friends getaway
Title: Great location but staff shortages really impact the stay
29 May 2026
Rating: 3 / 5Stayed at Hotel Jezero mainly for its unbeatable location right beside Entrance 2 of Plitvice Lakes. That part is fantastic — easy access to the park for early starts or evening walks without needing transport.The restaurants are conveniently located in the hotel, but unfortunately the service has been clearly affected by staff cuts. There are no porters available to help with bags, which is inconvenient after a long trip. In the restaurants (Waterfall and à la carte), the shortage of hands makes everything slow — long waits for tables, orders, and food delivery. This compromises what should be a relaxing dining experience after a full day exploring the lakes. Breakfast and dinner options are acceptable for a national park hotel but nothing special.Rooms are clean but basic, and the hotel overall feels like it’s running with reduced resources.If your priority is just being steps from the park and you don’t mind slower service, it can work. But for the price, I expected better standards in hospitality and staffing.
User:Voyage34232571042
Trip type: Family
Great Location for accessing the park!
28 May 2026
Great location for accessing the park! Super easy to get to the second entrance and make your way through amazing national park! The rooms are dated, but everything was in working order! Included breakfast was a very good buffet style spread. Coffee machines tasted a little burnt to me but still totally acceptable! Very family friendly, our toddler had a great time exploring the area surrounding the hotel! Every staff member we interacted with was very friendly and helpful! Would recommend the stay mainly because of the easy access to the park!