Toni Palace

Recent Reviews: 27

• User:jaydip r

  Trip type: Couples

  It's high time customer service is priority

  03 Sept 2025

  We stayed at toni 1st to 4th (4 nights ) it's centrally located, good rooms, basic facilities, Worst experience in my life after travela for almost 20 years. Ms. violetta was full of her self ! She is very rude, egoistic,and zero courtesy, she even told me we are here to favour you ! If toni has to do well in future they have to remove her or she has to learn how to talk to a guest ! She is still in that era of 1900.Three ⭐⭐⭐ only for the gentleman who also a caretaker I forgot to ask his name he was very helpful ful.

  Read more

• User:Piperarrow4

  Trip type: Friends getaway

  Boutique hotel right in the centre of the old town

  18 Jun 2024

  Ignore the negative reviews. If you choose to stay right in the centre of the old town then you have to expect some noise. The location is great for bars, pubs, restaurants, the ferry and the marina with everything no more than a few minutes walk away. Rooms were spotlessly clean, air conditioned and well appointed. Nice buffet breakfast served by the lovely Violet each morning. I would stay here again.

  Read more

• User:Steve S

  Trip type: Friends getaway

  Great Location; staff brilliant. Only 4 rooms so petite and personal

  18 Jun 2024

  Central, accommodating. Friendly. Staff fab and very personable. Only 4 rooms so we had place to ourselves. No lift so Room 4 a bit of a climb but no problem so long as you know. Breakfast fresh and copious amounts and good quality. Rooms ready early. We went twice and met our expectations both times. Violet who looked after us charming, a bit hard to find but stick with it in the maze if the palace.

  Read more

• User:VolcanoGirl_11

  Trip type: Friends getaway

  DAILY 6AM CHURCH BELLS

  29 Jul 2019

  We stayed three nights in a room with two single beds, but only one of two nightstands had access to an electric outlet to charge phones. We’d requested a quiet, upper floor room but even from the 4th floor our sleep was disturbed by people shouting outside and guests returning to the hotel very late at night. Every morning the nearby church bells would ring at 6AM for almost two minutes! One morning, they rang at 6AM and 7AM. While the building walls are thick, the windows and door aren not insulated for sound. The bathroom was spacious with counter space and basic toiletries shampoo, shower caps, and soap provided. Even with GPS and the Apple and Google Maps Apps it was very confusing to find the apartment from the ferry landing. 30 minutes later we finally called Toni to rescue us and we were just one minute from the hotel. Once we arrived he kindly carried our bags up to our 4th floor room. As we left for dinner, he showed us The Basement. It’s the basement souvenir shop arcade of the palace which leads you to the Riva promenade and other areas of the town. Self service Breakfast was sad. There was no ice for the yoghurt or fruit drinks, half the cheese had melted into the plate so I didn’t dare try the ham, the boiled eggs were sliced in half and dried out. There was sandwich bread but no local pastries. Coffee had coffee grinds at the bottom. Was grateful for the fresh bananas and peaches. On our third and final morning, we were surprised by other guests requesting omelets and scrambled eggs with their breakfast as we were never offered eggs. We had an early morning tour and the hotel kindly placed a breakfast bag into our refrigerator the day before- two industrial chocolate croissants, two bananas, two kiddie juice packs and two chemical smelling ham and cheese sandwiches. Wasn’t sure if the overpowering smell came from the sandwich or the paper napkin it was wrapped. The location is central and great, the hotel has potential, soundproof your windows and doors, properly chill drinks and yoghurt, provide fewer higher quality food, and if you’re offering hot foods tell us and put up a menu like our hotel in Dubrovnik did. There are so many bakeries in Split selling delicious but reasonably priced stuffed borekas and local pastries so buy your bread the night before or the morning of and enjoy them at the hotel. The reception staff was friendly but rarely present. They kindly kept our bags at reception until our flight. The hotel office is in the building on the left side of the hotel entrance. It was nice having two card keys for the room.

  Read more

• User:765roberto

  Trip type: Family

  Split Hotel

  19 Sept 2018

  Wonderfully located in Split with comfortable rooms and attentive staff. A few steps outside the hotel puts you in the middle of all the action, restaurants and a museum. The hotel provides an excellent breakfast in the morning. People challenged by steps may want to avoid this hotel.