


56+ photos
This hotel welcomes guests in Zagreb.

Ulica grada Vukovara 269a
Check-in from 3:00 PM · Check-out by 12:00 PM

Ulica grada Vukovara 269a
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
1666 reviewsUser: reglaa
Trip type: Couples
Exceptional customer service in Zagreb
We stayed at this hotel for five nights in late September. I was recovering from a fall and had my foot in a cast. Everyone at the hotel was so helpful, especially Madea at the reception desk, who arranged for a wheelchair for my use and was always so kind and helpful during our stay. Our housekeeper,Radha, was also wonderful and kept our room spotless throughout our stay. Zeljka at the Spa was wo… We stayed at this hotel for five nights in late September. I was recovering from a fall and had my foot in a cast. Everyone at the hotel was so helpful, especially Madea at the reception desk, who arranged for a wheelchair for my use and was always so kind and…
User: Amy H
Trip type: Couples
Probably the worst Hilton
Claim to be a five-star hotel but feel like a 3 star one!! The hotel staffs are unfriendly ,especially the lady in charge for assigning tables for breakfast! She is rude , impatient and yelled at me when I requested to change another table ! The food varieties are limited and taste awful The amenities are dated and the swimming pool closed at 8pm, not practical for tourists ! In general, very bad… Claim to be a five-star hotel but feel like a 3 star one!! The hotel staffs are unfriendly ,especially the lady in charge for assigning tables for breakfast! She is rude , impatient and yelled at me when I requested to change another table ! The food varieties…
User: medicusmiki
Trip type: Solo travel
Amazing hotel
Amazing hotel! Staff very profesional! Food is excellent! Wellnes with swimming pool and jacuzzi was incredible! Only was problem that you didn’t come before 12 o’clock!Amazing hotel! Staff very profesional! Food is excellent! Wellnes with swimming pool and jacuzzi was incredible! Only was problem that you didn’t come before 12 o’clock!
User: Sameena_Desai
Trip type: Family
Solid stay
Lovely hotel, slightly out of the way but easily accessible to get into town. Pool is great and team are very friendly and efficient.Lovely hotel, slightly out of the way but easily accessible to get into town. Pool is great and team are very friendly and efficient.
User: Javier S
Trip type: Couples
Very Disappointing Experience
DoubleTree by Hilton Zagreb did not meet the standards one would expect from the Hilton brand. The pool, jacuzzi and gym facilities were out of service in the middle of August, without any prior notice.The hotel staff’s attitude, especially that of the Guest Service Supervisor, Filip Krizanic, left a lot to be desired. There was absolutely no willingness to respond, show flexibility or offer any f… DoubleTree by Hilton Zagreb did not meet the standards one would expect from the Hilton brand. The pool, jacuzzi and gym facilities were out of service in the middle of August, without any prior notice.The hotel staff’s attitude, especially that of the Guest S…
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