Hotel Jagerhorn

Name: Hotel Jagerhorn
Address: Ilica 14, Zagreb, croatia
Telephone: +44-204-505-9777
Rating: 4.6

Zagreb, Croatia

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About Hotel Jagerhorn

location

This hotel is located right in the heart of Zagreb.

facility

The hotel has a lift and features 18 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. Guests of the hotel are welcome to relax in the garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking.

meals

Dining facilities include a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals, gluten-free meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Jagerhorn

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Pets
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  Room Service
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  TV Room
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  Wifi
Hygiene
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  Enhanced cleaning programme
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  Hand sanitiser
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Cycling/Mountain Biking

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

949

Very Good

374

Average

Poor

Terrible

Recent Reviews: 1408

User:Craig S
Trip type: Couples
Old world charm with a great staff.
17 Jun 2026
A charming, old world hotel. Don’t expect super modern.We enjoyed our suite and the character of the hotel. The staff helped with our luggage (no elevator), connecting us with a local tour guide, and gave us great restaurant recommendations. Breakfast is fine and the main level cafe is above place to post up and have a coffee and chill out. Bartenders were great too!
User:Wonder80
Trip type: Couples
Stylish city hotel, walking distance to best of Zagreb
30 May 2026
Just want to say this is our favorite hotel in Zagreb. It is centrally located next to the funicular, walking distance to the tram center and the morning market as well as upper town and all the best outdoor restaurants. The staff are truly nice and helpful. Direct booking experience is great. Breakfast is good with fresh orange juice! However if you are intolerant of city noise, this is not for you and there is no elevator. This is a stylish city hotel with nice rooms and excellent service.
User:Compass824307
Trip type: Solo travel
I shall return!
06 Apr 2026
really enjoyed my stay here. Breakfast was good. Rooms were clean. Staff were friendly and helpful, and spoke excellent English. (Special shout out to Martina who answered a million of my questions!) Someone else did mention that if you have physical limitations with climbing stairs, you do not want to stay here. Other than that, I HIGHLY recommend and will stay here again next time I’m in Zagreb.
User:michaelt238874Y
Trip type: Couples
Relaxing Stay in Zagreb’s Oldest Hotel
30 Dec 2025
We had recently spent two relaxing nights at the Hotel Jagerhorn.If you, like us, were driving to Zagreb and require a parking space, I will suggest that you get the address of the car park from the hotel in advance, as it is located one block away. Traffic in that area is always heavy.The hotel itself is in the pedestrianised zone. On our check in day we had a hard time locating the hotel as the Christmas decor had partly covered the hotel’s name. The hotel’s entrance is a discreet glass door inside an arch passageway filled with little shops.We had an attic room on the second floor. This means part of the roof sloped downwards. I had to remind myself to look out for the sloping ceiling.The room itself is not big, but clean and comfortable, well heated and comes with the usual amenities.There is no lift in this hotel so if you have a heavy luggage bag you will have to carry it yourself.Breakfast is buffet style with a decent selection.The location of the hotel is excellent: walking distance to the Christmas Market and Upper Town. There is a laundromat about 750m away. It’s in a very walkable area.On the Sunday morning during our visit part of the Main Street was closed and turned into a Sunday Market. It’s fun to see what items were on sale as it appeared to cater mainly to the locals.Overall we had an enjoyable stay at Hotel Jagerhorn.
User:Christiana K
Trip type: Family
Asking for prepayment when I have free cancellation!!
25 Dec 2025
Stay away! I booked a free cancellation for april 2026 and they asked for 30% prepayment because of there new policy, I refused and they forced me to cancel my booking!! They trick customers with free cancellation and then they are asking for payment 5 months before cancellation date.