Laguna

Zagreb, Zagreb

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About Laguna About Laguna

Location

The hotel enjoys a prime location in the city centre, in Zagreb.

Facility

The hotel has 4 lifts and features 127 single rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and a solarium. A dance club and a nightclub are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Laguna

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hairdresser
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Nightclub
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  TV Room
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  Wifi
Hygiene
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  Contactless payment
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  Contactless room service
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective hygiene screens
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Full Board
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  Half Board
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Gym
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  Massage
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  Sauna
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  Tanning Studio/Solarium

Location

Around this property:

Centre

2 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

162

Poor

Terrible

Recent Reviews: 411

User:Joshua B
Trip type: Friends getaway
ITS TERRIBLE
14 Jun 2026
The rooms were unclean and outdated my tv had been sat there since WW2. The price is too much and the breakfast is poor. The receptionist was very smug and took our football of us. DONT STAY HERE
User:Kuba M
Trip type: Friends getaway
Horrible Hotel
14 Jun 2026
Reception was kind except for 2. One lady was extremely unkind. Taking our kids ball and never giving ot back. A man came in our room just in boxers. Absolutely unacceptable. The food choice was horiffic. Ac dosnt work. Blood stains on walls. Poo stains on bed sheets. Toilets are not cleaned and reak. State of rooms. Terrible.Do not adives comimg here.
User:Lewis C
Trip type: Friends getaway
VERY BAD I STRONGLY SUGGEST YOU DONT STAY HERE
14 Jun 2026
The receptionist was very rude and smug she was blatingly ignoring us and when we asked to swap rooms she said defibetly not The reason I asked is because I had poo stains on bed and my bathroom light didn’t work DONT RECOMENDDONT STAY HERE
User:Adam B
Trip type: Business
Worst hotel experience I’ve had. The whole place reeks of cigarettes, the rooms are filthy like they haven’t been cleane
08 Jun 2026
Worst hotel experience I’ve had. The whole place reeks of cigarettes, the rooms are filthy like they haven’t been cleaned in ages, and nothing works: no AC in peak summer, broken elevator. The staff are rude on top of it. I had a 7am business start and couldn’t even get a coffee before then, and the woman at breakfast shouted at me for asking. Looks great in photos, delivers nothing. A complete scam. Book anywhere else.
User:Nick S
Trip type: Business
Like walking back to 1979. Staff friendly and good value
30 May 2026
Like a trip back in time to Tito's time.The decor is retro and got stuck in the lift one morning.That said it is affordable and has great Hrvatska breakfast.

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Laguna

Location

Facility

Rooms

Sport

Meals

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