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Sheraton Zagreb Hotel

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Sheraton Zagreb Hotel

locationZagreb, Zagreb

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About Sheraton Zagreb HotelAbout Sheraton Zagreb Hotel

Location

This modern luxury hotel is situated in the centre. The Ban Jelačić district lies within walking distance. Restaurants, bars, nightclubs and various shopping opportunities are also to be found close to the hotel. A stop for public transport is situated right outside the hotel building. Pleso airport is roughly 20 km away from the hotel.

Facility

29 suites and 306 single rooms are located on 6 storeys and can be reached by 2 lifts. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 17 conference rooms.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Water sports enthusiasts can enjoy water aerobics and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, squash, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. A casino offers fun and entertainment.

Meals

Various dining options are available, including a café and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Catering options include bed and breakfast, half board and full board. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner). Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Sheraton Zagreb Hotel Amenities at Sheraton Zagreb Hotel

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Casino

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Foyer

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Theatre

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

    • -

      Full Board

    • -

      Half Board

    • -

      Lunch Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

    • -

      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Squash

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Train Station

200 m

City Centre

1 km

Park

1.5 km

Nightclub

2.5 km

Bus Station

2.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

821

Very Good

641

Average

292

Poor

81

Terrible

55

Recent Reviews: 1890

  • User:Mira I

    Trip type: Business

    Very friendly people

    rating13 Jun 2026

    Excellent team! Very nice stay

  • User:curtis p

    Trip type: Couples

    Was very beautiful experience on bar with Jovana .

    rating12 Jun 2026

    Very nice experience and Jovana was very informative with sharing details about Croatia . Darko Radetić, General Manager at Sheraton Zagreb Hotel, responded to this review Dear Curtis,Thank you for taking the time to share your experience with us.We are thrilled to hear that you had such an enjoyable time at our bar and that Jovana helped make your visit memorable. It is wonderful to know that her recommendations and insights about Croatia added a special touch to your experience. We will be sure to pass along your kind recognition to her.Thank you once again for your lovely feedback. We hope to welcome you back to Sheraton Zagreb Hotel soon for another enjoyable visit.Kind regards,Sheraton Zagreb Hotel Team

  • User:Jet10004645516

    Trip type: Solo travel

    Absolutely amazing

    rating12 Jun 2026

    Absolutely amazing experience.Special thanks to Dominik and Vladimir👍 Darko Radetić, General Manager at Sheraton Zagreb Hotel, responded to this review Dear Jet10004645516,Thank you for taking the time to share your feedback with us.We are very happy to hear that you had an absolutely amazing experience during your stay. Your kind words mean a lot to our team, and we are especially pleased that Dominik and Branimir helped make your visit memorable. We will be sure to share your compliments with them, as recognition from our guests is always greatly appreciated.We truly value your recommendation and look forward to welcoming you back to Sheraton Zagreb Hotel for another exceptional stay in the future.Kind regards,Sheraton Zagreb Hotel Team

  • User:Antonio S

    Trip type: Couples

    Wonderful everything was right as it should be, especially thanks to nenad and maja.

    rating08 Jun 2026

    Experience was absolutely wonderful. Nenad from Guest relations reccomended me some great places for drinks and food. Also Maja from reception was absolutely wonderful. Always smiling, resolved all our problems and we felt very safe with her. Darko Radetić, General Manager at Sheraton Zagreb Hotel, responded to this review Dear antoniosA3997MZ,Thank you for taking the time to share your wonderful review.We are happy to hear that everything met your expectations and that your stay with us was such a positive experience. It is especially rewarding to know that Nenad's recommendations helped you discover some great places to enjoy Zagreb, and that Maja's warm hospitality, professionalism, and willingness to assist made you feel welcomed and well cared for throughout your stay.Your kind recognition means a great deal to both of them and to all of us at Sheraton Zagreb Hotel. We will be delighted to share your comments with Nenad and Maja, as feedback like yours is the greatest reward for their dedication.Thank you once again for choosing to stay with us. We look forward to welcoming you back to Zagreb in the near future!Warm regards,Sheraton Zagreb Hotel Team

  • User:E9909YFcarold

    Trip type: Couples

    Would recommend the Sheraton absolutely to have a beautiful relaxed stay in Zagreb

    rating07 Jun 2026

    Staff especially Jovana & Darko were the very best . Catered to bar lounge needs . Thank you so much Darko Radetić, General Manager at Sheraton Zagreb Hotel, responded to this review Dear Carol,Thank you for your wonderful review and for recommending Sheraton Zagreb Hotel to fellow travelers.We are delighted to know that you enjoyed a relaxing stay with us and that our team helped make your visit even more memorable. It is particularly rewarding to hear your kind recognition of Jovana and Darko. Their dedication to providing attentive and personalized service is truly appreciated, and we are pleased that they took such good care of you during your time in our bar and lounge area.Your thoughtful feedback will certainly be shared with both of them, as well as with the wider team.Thank you once again for choosing Sheraton Zagreb Hotel. We hope to have the pleasure of welcoming you back whenever your travels bring you to Zagreb.Warm regards,Sheraton Zagreb Hotel Team

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