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Habana Riviera By Iberostar Cuba

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Habana Riviera By Iberostar Cuba

locationVedado, Havana

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About Habana Riviera By Iberostar CubaAbout Habana Riviera By Iberostar Cuba

Location

Situated in a historic area, this hotel is ideal for parents with children. It is located in the heart of Havana.

Facility

The hotel has 3 lifts and features 352 rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. The hotel provides a currency exchange service, medical assistance, a hairdresser and a lounge. Wireless internet access is provided in public areas (no extra charge). The hotel has a range of facilities for guests with disabilities. There are a number of shops, including a supermarket. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Daily newspapers are available for purchase.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Some units offer a beautiful sea view. Children's beds can be requested for younger guests. There is also a safe and, for a fee, a minibar. An ironing set is provided for guests' convenience. Other features include a telephone and a flatscreen television with satellite channels. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Soothing swimming awaits guests in the outdoor area's saltwater pools. Sun loungers and parasols on the terrace invite guests to relax and unwind. There is a poolside snack bar as well. After an eventful day, guests can work out and recharge in the gym.

Meals

Dining facilities include a bar and a piano bar. Guests can dine in a cosy atmosphere at the restaurant (a buffet and air conditioning). Catering options include bed and breakfast, half board and full board. Gluten-free meals and vegetarian dishes can be prepared on request. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Habana Riviera By Iberostar Cuba Amenities at Habana Riviera By Iberostar Cuba

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Shops

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      Small supermarket

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      Wifi

  • Meals

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      Breakfast Buffet

    • -

      Evening Buffet

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      Full Board

    • -

      Half Board

  • Sport/Entertainment

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      Entertainment Programme

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      Gym

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

LocationLocation

Map preview

Around this property:

Park

0 m

Beach

40 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

741

Very Good

356

Average

264

Poor

144

Terrible

156

Recent Reviews: 1661

  • User:534dar93

    Trip type: Friends getaway

    Worst hotel experience in my visit to Cuba.

    rating14 May 2020

    We travelled as a party of 6, staying mostly in Havana. We did separate bookings through the booking.com in this hotel. My friends and us booked standard rooms. Our problems actually started at our arrival. Our luggage was send it to a wrong room and it took one hour to get it back. After arrival we had no hot water though. Complained with no result. Housekeeping did not even replaced our bath towels next day and even completely wet one from the floor they have just pushed under the sink. I have requested fresh towels with Public Relation lady about 3pm.... then we left for a walk. Got back after 5:00pm to find our towels are not replaced yet. Called reception three times , nobody picked up. Went there to find out Public Relations is gone (she work only until 17:00) asked receptionist about the towels and after another one hour we eventually received them. Then safe did not work but to be fair it was fixed in a few minutes. Did not even get apologies and it was not fixed during our stay. And we were there only for two nights. Food is descent, guys in the main restaurant are brilliant. Entertainment, hit or miss. Great one night not really another.I have contacted hotel after to complain about my experience, but I didn’t get any reply yet. Certainly not get back there. ReputationOnline, Quality Manager at Habana Riviera By Iberostar, responded to this review Dear guest,Thank you very much for your assessment of our wonderful four star hotel in Cuba, that boasts the most amazing sea views and also for having transmitted your constructive observations.Firstly, we are sorry to hear your stay was anything less than perfect and for any inconveniences caused, as we strive to provide our clients with exceptional holiday experiences at our stylish hotel. Furthermore, impeccable housekeeping and outstanding service are two of the founding pillars of our establishment so we are disappointed you felt these areas were not satisfactory. However, we are delighted that you were happy with our cuisine, where we combine speciality restaurants with à la carte dining. Once more thank you for your time. We would all be so pleased to see you in the future at one of our beautifully located hotels around the world, therefore we hope that you will allow us another opportunity in the not too distant future. Until then we wish you all the best. Kind regards,Quality ManagerHabana Riviera by Iberostar

  • User:Tourist625654

    Trip type:

    A trip through time and history

    rating12 Mar 2020

    This hotel has most of the original decor and art as when it was built by mobsters in the 1950's. it has a huge beautiful lobby where I am sitting right now enjoying a view of the Malecon and ocean beyond. There are numerous restaurants in the hotel offering pretty much anything you want at any time of the day or night and the quality is outstanding. There is often live music being played in the lobby as you get your wifi. The hotel is kept very clean and tidy both rooms and common areas.We met quite a few of the staff here and found that each one of them are more than professional, helpful and kind. We feel we have made some special friends with the staff here. A highlight of our stay at the Riviera was the personal historic tour by Ivis from Public Relations. She also went above and beyond with her service and was always available and accommodating. Be sure to ask for her.You will be glad you chose the Riviera hotel. ReputationOnline, Quality Manager at Habana Riviera By Iberostar, responded to this review Dear guest,We want you to know that your review of our hotel is very much appreciated. We are always delighted to hear that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both professional and friendly service is one of our main priorities and we are always working to provide our guests with a genuinely wonderful experience.Again, we appreciate your positive comments and look forward to welcoming you back again soon.Best Regards,Quality ManagerHabana Riviera by Iberostar

  • User:arfallaha

    Trip type: Solo travel

    Excellent service

    rating02 Mar 2020

    I stayed here for 1 week with breakfast and dinner. The staff were lovely, the dinner was always excellent and included appetizers, main course, and dessert. They also had some nice artistic shows in the evenings in the lobby.Also, all the rooms had a nice view to the ocean.The building and pool were kept clean but a little old fashioned. QualityMCuba, Quality Manager at Habana Riviera By Iberostar, responded to this review Dear guest:We would like you to know that your review of our hotel is very much appreciated. We are always delighted to hear that our guests have enjoyed a wonderful holiday and have left with happy memories.Our combination of both professional and friendly service is one of our main priorities and we are always working to provide our guests with a genuinely wonderful experience.Again, we appreciate your positive comments and look forward to welcoming you back again soon.Best Regards,Quality ManagerHabana Riviera by Iberostar

  • User:GlennaM_13

    Trip type: Couples

    Amazing holiday in Havana Cuba!

    rating02 Mar 2020

    We are soon thrilled with our stay at Riviera Hotel! We arrived late at night and everyone was helpful and our room was lovely. When we went for breakfast .... it could not get any better! Delicious, freshly made omelets exactly as requested, mimosas, excellent pastries, grilled veggies, smoothies freshly blended (even with fresh yogurt),meats,cheese, fruit and more than I could even list. The staff was so friendly and gracious! The dining, the lobby, the cafe areas are beautiful. We did not swim but others did and looked very happy. We walked all over, and did the hop on hop off everyday to tour, visit and eat in the beautiful new and old Habana! We even had a very fun ride in a pink old Chevrolet! If you come to Cuba and only do the beach, you miss so many awesome memories you could be making! A great big thank you to Riviera for a beautiful, relaxing time. We will be coming back for sure! QualityMCuba, Quality Manager at Habana Riviera By Iberostar, responded to this review Dear Glenna:We are grateful to you for choosing us for your recent holiday and for sharing the experience you had with us. It is great to read your enthusiastic comments about many of the prime pillars that we set in place many years ago to guarantee fabulous holidays. Amazing locations, professional staff, cleanliness and excellent standards of gastronomy are very important elements of our company and reading that you found them to your liking is brilliant news.Once again, we are truly grateful for this complimentary review of your time in our hospitality.Best Regards,Quality ManagerHabana Riviera by Iberostar

  • User:Rosaly C

    Trip type: Solo travel

    Best Hotel to Get WiFi

    rating27 Feb 2020

    The Riviera is a beautiful hotel with a magnificent view and very warm and welcoming staff. 1 hour WiFi cards are available at the reception desk for 1 CUC (the equivalent of USD$1), whereas many other places charge 2 CUC for 1 hour. There is a large lobby with an array of seating options and a bar overlooking the ocean. The staff is very attentive, and do not discriminate against non hotel guests coming to use the WiFi. Other hotels I have gone to to get WiFi will not have the same courtesy, and will not even allow you to sit in the main lobby. This is never a problem at The Riviera. The WiFi is fast and even allows you to download content with ease. Definitely the place to go! QualityMCuba, Quality Manager at Habana Riviera By Iberostar, responded to this review Dear Rosaly:Your review of our hotel is very much appreciated. We are always very happy to know that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both competent and friendly service is one of our top priorities and we are constantly working to provide our guests with a genuine experience.Again, we thank you for your kind comments and we look forward to welcoming you back again soon.Best Regards,Quality ManagerHabana Riviera by Iberostar

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