Hotel Palacio Marques De San Felipe Y Santiago De Bejucal

La Habana Vieja, Havana

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About Hotel Palacio Marques De San Felipe Y Santiago De Bejucal About Hotel Palacio Marques De San Felipe Y Santiago De Bejucal

Location

The hotel enjoys an excellent location surrounded by a classy city area. It is located in front of the convent of San Francisco de Asis. Nearby are the galleries Carmen Montilla and Los Oficios, as well as the Café de Oriente and La Lonja del Comercio, the old stock exchange of Havana. A little further away guests will find the Chocolate Museum and the Museum of Contemporary Cuban Ceramics in Calle la Amargura. The hotel is located around 1 km from the Capitolio and some 5 km from the Plaza de la Revolución. The Barrio Vedado can be reached in around 8 minutes’ drive (or 15 minutes by public transport) and the beach at Playa Santa María is around 20 minutes’ drive (or 30 minutes by public transport) from the hotel.

Facility

The hotel was built in 1890. The hotel has 3 suites and 24 double rooms, which are located on 5 storeys and are reachable by 2 lifts. Check-in and check-out are possible at any time at the 24-hour reception desk. A safe, a currency exchange service, medical assistance, room service (for a fee), a laundry service and a conference room are available. Wireless internet access allows guests to stay connected while on holiday. A number of shops, including a souvenir shop, are great for shopping or just browsing.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities of some rooms. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels, a DVD player and WiFi (for a fee) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a spa and a solarium.

Meals

Various dining options are available, including a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Hotel Palacio Marques De San Felipe Y Santiago De Bejucal

Facilities
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  24-hour check-in
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Conference Room
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  Currency Exchange
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  Wifi
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Full Board
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  Half Board
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Sun terrace
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  Tanning Studio/Solarium

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

156

Very Good

219

Average

Poor

Terrible

Recent Reviews: 527

User:canary2017
Trip type: Solo travel
Birthday holiday
01 May 2019
I booked they sister hotel through British Airways but I had a couple of problems when I arrived at the hotel there was no air-conditioning so I was moved to this hotel 3 minutes away San Felipe Y Santiago De Bejucal both Hotel’s great location. I really have to say the General manager Pablo Marquéz Critin and the General manager form there sister hotel Claudia Rodriguez Estrada was just amazing the hospitality the warm welcome I got from them Both was unbelievable, they really went out of the way and the hotel staff to make sure my stay in La Havana was truly unbelievable I really can’t thank both general managers for looking after me so well truly a five star service and experience Once again thank you both for what you did for me and making my Birthday and holiday one to remember Well done guys 5* all the way Directorsantaisabel, Director General at Hotel Palacio del Marques de San Felipe y Santiago de Bejucal, responded to this review good morningThank you very much for writing us.We would love it if you would visit us again.our job is that you enjoy your holidays and have an unforgettable experiencethank you and repeat the visit
User:Jayne C
Trip type: Couples
Stopped for lunch
03 Feb 2019
There was a menu posted outside and it looked like a good place to stop for a light lunch We were asked if we wanted to sit in the courtyard or in their air conditioned dining room. We chose the dining room. We were handed a menu that was a complete meal. The language barrier didn't help so we stayed and ate. You were allowed to select the entre. I chose chicken which was good and my husband chose the skewer of meat. They didn't identify the meat on the menu and my husband wasn't sure what it was. He didn't like it and left most on his plate. Our dessert was 2 small cream puffs with some sort of filling. I have a gluten allergy so I couldn't eat the dessert. Our total meal was $55 CUC for the 2 of us and we ate little of it. They did not rush the meal and I had to ask for the check. Directorsantaisabel, Director General at Hotel Palacio del Marques de San Felipe y Santiago de Bejucal, responded to this review Dear guestWe appreciate your comment and we will work on your statements to improve our performance, we regret the inconveniences and we hope to have your visit again
User:Thelockes
Trip type: Couples
Not good value
03 Jan 2019
We stayed 3 nights just before xmas. Checkin went fine. Room was ok although quite noisy due mostly to street noise that lasts till midnight and starts again around 06:00. We were recommended a restaurant the first night that turned out to be expensive with a very limited meal (just had a drink a left). Breakfast was good once you got it, staff not really interested in serving you most mornings. Getting a second cup of coffee not easy. Hotel was quite empty so not sure why the service was so poor. It is in a fairly handy location in front of the marina where the cruise ships park. The old square is a 2 minute walk. This hotel is not cheap and we don't feel it is worth the price we paid for it. Directorsantaisabel, Director General at Hotel Palacio del Marques de San Felipe y Santiago de Bejucal, responded to this review Dear guestWe appreciate your comment, our hotel is currently between two new hotels that are being built, hence the impact of noise, we will consider your recommendations and hope to have it again in our hotel
User:blackjackbooster
Trip type:
Cuba is safe, clean and interesting
02 Jan 2019
We had a lovely stay in Havana. Did you no there is little or NO crime in Cuba as NO GUNS ALLOWED in Havana that fact surprised us. Visiting Cuba was a fabulous in every way if one has the opportunity to do so my suggestion do it! Directorsantaisabel, Director General at Hotel Palacio del Marques de San Felipe y Santiago de Bejucal, responded to this review dear guestwe apreciate your coment, we hope your visit again.
User:D737TMpetes
Trip type: Couples
Slow service beyond belief
13 Aug 2018
12 minutes for drinks order to be taken another 9 minutes wait then asked again what was the order. walked out and never returned. Only entered bar are because we used the shop to purchase rum dubious as the seal was not correct

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Hotel Palacio Marques De San Felipe Y Santiago De Bejucal

Location

Facility

Rooms

Sport

Meals

Payment

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