SOL Palmeras

Recent Reviews: 12674

• User:Juana G

  Trip type: Family

  5 stars

  04 Mar 2026

  Great resort to spend your holidays! The service and the food and drinks are amazing. Best team Front desk and Customer Service

• User:rachellW9089NU

  Trip type: Family

  I miss the paradise

  27 Feb 2026

  Is a beautiful resort with a beautiful beach. Amazing food and super staff. I love the people from customer service they are the best. I will come back as soon as we will be able to travel to Cuba from Canada. I miss that paradise.

• User:allen2026

  Trip type:

  January 2026 2 weeks rest and relaxation

  10 Feb 2026

  Great hotel with lovely bungalows and best beach in the area. Can’t wait to see the updated swim up pool bar. Direccion General Sol Palmeras, Guest Services / Front Office at Sol Palmeras, responded to this review Dear Guest,Thank you very much for sharing your experience at Sol Palmeras. We are delighted to know that you enjoyed our lovely bungalows and the beautiful beach, which is one of the highlights of our resort.We also appreciate your excitement about the updated swim-up pool bar, and we look forward to welcoming you back soon so you can enjoy this new feature.Your kind words motivate our team to continue working with dedication to provide memorable experiences for all our guests.Warm regards,The Sol Palmeras Team

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• User:Navigate290304

  Trip type: Family

  Great family vacation

  10 Feb 2026

  I don’t usually write reviews, but with all the media surrounding Cuba right now I wanted to share about our trip. I’ve been to Cuba before and know what to expect in terms of food. This hotel did a really great job overall. A lot options in the buffet. Fish, chicken and steak grilled right in front of you. Various carvery options. Lots of pastries and omelettes for breakfast. Fresh fruit and veg was a little sparse. Lots of papaya every day. The staff in the restaurants were very kind and we found a favourite section where they always saved us a table. (We were a group of 9 and tipped well). The snack bars were ok. The snack bar in the bungalow area is better and not busy. Although less convenient to get to. We brought ketchup for the kids and they definitely used it! Personally I was craving peanut butter and jam by mid week and there wasn’t any there. The bar was well stocked. I was really looking forward to mojitos! They only served mojitos from 6:30-9:30. But the lady that made them was great, and I made sure to get at least one every evening. One of the pools was under construction which was a bummer. It really cut into the pool area and there was construction noise. I didn’t love that. But they left one of the pools open. The water was quite chilly, but the kids still got in. And the adults did as well when it was really hot. The beach was beautiful. There are cliffs to explore on either side of the resort that had some cool caves you can look into. There were high winds when we were there and we couldn’t get in the ocean as much as we would have liked. We stayed in the bungalows. And they were great. It was a good walk back and forth to the hotel and pool, but we didn’t mind. (Annoying when you forget something though) They were a bit dated, but clean and roomy. I really liked the option of not staying in the loud busy hotel. The staff were really great. So friendly, personable and kind. They honestly made the trip. We brought some gifts to give away. I ended up giving a gift to one of the beach attendants. (I wanted to try and give tips and gifts to the staff that normally get as much) He was so grateful and ended up weaving me a grasshopper out of a palm leaf. It was beautiful and really touching. Check in was quick and convenient. They had a golf cart to take us to the bungalow with our luggage. We did a catamaran excursion. Which was super fun and beautiful. We also did a day trip to Varadero. We ended up finding a van. He didn’t speak English but we managed to communicate a pick up time and spot and he took us back as well. In conclusion, I would say for what we paid it was amazing. The highlights were the beach and the people. I really hope Cuba remains open and people aren’t scared to travel there. We were treated really well and they did whatever they could to make it a good experience. I would encourage you to bring gifts if you can. Apparently meds are hard to get there right now. And based on the appreciation of the beach attendant I would encourage you to gift to staff beyond the room cleaners and waiters. Direccion General Sol Palmeras, Guest Services / Front Office at Sol Palmeras, responded to this review Dear Guest,Thank you very much for taking the time to share such a detailed review of your family vacation at Sol Palmeras. We are delighted to know that you enjoyed the variety of food options, the kindness of our restaurant staff, and the special attention you received throughout your stay. It is wonderful to hear that the bungalows provided comfort and tranquility, and that the beach and its surroundings left such a memorable impression.We appreciate your feedback regarding the pool renovations and other aspects, as it helps us continue improving our services. Your kind words about our staff truly mean a lot to us, and we are glad that their friendliness and dedication made your trip even more special.It is also great to know that you enjoyed the excursions and that your overall experience was rewarding. Your recommendation and encouragement to visit Cuba despite the current circumstances are very valuable, and we are grateful for your thoughtful gesture of bringing gifts for our team.We look forward to welcoming you back soon and creating more unforgettable memories together.Warm regards,The Sol Palmeras Team

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• User:Diansy H

  Trip type: Couples

  The best

  05 Feb 2026

  The Best experience ever! We were there to celebrate our honeymoon and it was great. The romantic dinner by the beach was amazing, it is worth to pay for it! We Will come back next year. Great customer service Direccion General Sol Palmeras, Guest Services / Front Office at Sol Palmeras, responded to this review Dear Guest,Thank you so much for choosing Sol Palmeras to celebrate such a special occasion as your honeymoon. We are delighted to know that you had the best experience ever and that the romantic dinner by the beach was truly memorable.We greatly appreciate your kind words about our customer service, and it makes us proud to know that our team contributed to making your stay so enjoyable.We look forward to welcoming you back next year and creating even more unforgettable memories together.Warm regards,The Sol Palmeras Team

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