Acoya CuraCao Resort, Villas & Spa

Name: Acoya CuraCao Resort, Villas & Spa
Address: Dr. Hugenholtzweg Z/N, Curacao, cura%C3%A7ao
Telephone: +44-204-505-9777
Rating: 4

Willemstad, Curacao, Curaçao

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About Acoya CuraCao Resort, Villas & Spa

location

This resort is located in the heart of Willemstad.

facility

The resort has a lift and features 117 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator, a stovetop, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. For guests who wish to keep active, golf and horse riding are available. Water sports enthusiasts can enjoy snorkelling and diving. Sport and leisure facilities at the resort include a gym, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a beauty salon and massage treatments. The resort offers plenty of activities and entertainment options, including an entertainment programme, a kids' club, a dance club and a nightclub.

meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board, full board and all-inclusive. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Vegetarian dishes and children's meals can be prepared on request. The resort also offers snacks. The resort offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Acoya CuraCao Resort, Villas & Spa

Facilities
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  24-hour reception
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  Conference Room
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  Elevator/ Lift
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  Parking
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  Wifi
Distances
- -
  Beach
General Services
- -
  Luggage storage
- -
  Multilingual Staff
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  Pool/ Beach towels
Hygiene
- -
  Gym/ Fitness centre
Meals
- -
  Breakfast Buffet
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  Breakfast Served
- -
  Continental Breakfast
Sport/Entertainment
- -
  Outdoor Pool(s)
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  Swimming Pool
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  Sauna

Location

Around this property:

Beach

2000 m

Centre

5500.0 m

Airport

14000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

502

Very Good

258

Average

128

Poor

Terrible

Recent Reviews: 1023

User:Maps64053412562
Trip type: Family
Highly recommended
15 May 2026
Verry nice expieriance… at acoya spa nice staff verry nice massages Henry Martijn, General Manager at ACOYA Curacao Resort, Villas & Spa, responded to this review Dear Maps64053412562,Thank you very much for your wonderful 5-star review! We are delighted to hear that you had a very nice experience at Acoya Spa. Your kind words about our friendly staff and relaxing massages truly mean a lot to us. Looking forward to welcome you back again soon for another relaxing spa experience.Kind regards,Henry MartijnChief Operating Officer
User:Alessandro S
Trip type: Couples
Great!
27 Apr 2026
Great staff especially the bar and maintenance! Spa lady and reception Henry Martijn, General Manager at ACOYA Curacao Resort, Villas & Spa, responded to this review Dear alessandrosA1917KW,We truly appreciate your wonderful feedback. It’s fantastic to know that our staff across the bar, maintenance, spa and reception contributed to your experience. Your kind words will for sure be shared with the team and hope to host you again in the near future.Kind regards,Henry MartijnChief Operating Officer
User:Selene K
Trip type: Couples
Springbreak best choice
10 Apr 2026
Excellent hospitality.24/7 reception.Security guard 24/7 at maingate.Pool, restaurant and live music simply the best. Henry Martijn, General Manager at ACOYA Curacao Resort, Villas & Spa, responded to this review Dear 983selenek,We truly appreciate your fantastic feedback and for choosing us as your Spring Break destination. It’s wonderful to know that our services and facilities contributed to make your stay memorable.Your kind words about our hospitality mean a lot to the entire team and look forward to welcoming you back soon.Kind regards,Henry MartijnChief Operating Officer
User:Louise T
Trip type: Friends getaway
Disappointing stay
25 Mar 2026
We stayed from March 19 to 26, 2026. The apartment was clean, beautiful, and spacious enough for 5 adults (could fit 6). The AC worked perfectly.However, we encountered several issues:Kitchen: There was a lack of basic kitchenware and dishes, making it difficult to prepare breakfast and dinner (we were on the European plan).Main Pool: Booked 4 months in advance, yet we were only notified the day before arrival that it was under repair. Although it was supposed to open on the 19th, it didn't reopen until the 24th. We had to pay for beach access elsewhere to enjoy our stay.Customer Service: When we asked to upgrade our 'welcome fruit punch' coupons to a smoothie or an alcoholic drink as a small gesture for the pool inconvenience, staff categorically refused. Very frustrating and a lack of commercial gesture.Great place, but the service and kitchen equipment need improvement." Henry Martijn, General Manager at ACOYA Curacao Resort, Villas & Spa, responded to this review Dear Safari775479,Thank you for your review and for your kind comments about the apartment, space, and air conditioning. We are glad to know you were comfortable overall.We apologize for the inconvenience regarding the kitchenware. Our team is always available to provide additional utensils and dishes upon request if missing, and we would have happily delivered these to your apartment if we had been notified.We also regret the delay in reopening the main pool. While the reopening date had to be postponed due to necessary maintenance and safety reasons, we would like to note that the two side pools were available for guests during the entire period.We are sorry that you were disappointed regarding the welcome drink vouchers. These vouchers are part of a standard welcome offering and unfortunately cannot be upgraded or exchanged, but we appreciate your feedback regarding this matter to update the policy.Thank you for staying with us and for sharing your experience.Kind regards,Henry MartijnChief Operating Officer
User:Genevieve D
Trip type: Friends getaway
Not as expected
25 Mar 2026
The three-bedroom apartment was large and clean. It lacked some kitchen utensils for cooking. Food from the only restaurant opened was good. Conveniently located for exploring the island by car (grocery store and restaurants nearby). But really disappointing by the fact that the pool was closed longer than we had been informed. The email we received stated that the pool would open on March 19th at 5 PM. We received a notice on our room door saying that it would now open on March 24th. Since our trip was from the 19th to the 26th, we were only able to use it for one day during our stay. No compensation even not just a smoothie at the bar was offered despite speaking with the reception staff… really disappointing… Henry Martijn, General Manager at ACOYA Curacao Resort, Villas & Spa, responded to this review Dear E791DJgenevieved,Thank you for your review and for highlighting the cleanliness and size of the apartment, as well as our restaurant and location.We are sorry to hear that some kitchen utensils were missing during your stay. Please note that our reception team is always happy to provide any additional kitchen items upon request, and we would have gladly brought these to your apartment if we had been informed.Regarding the pool closure, we would like to clarify that only the central pool was closed for necessary treatment, which unfortunately took longer than initially expected as safety and water quality must always come first. However, the two side pools remained open and available to guests throughout your entire stay.We also regret the misunderstanding regarding compensation. Our reception team is not in charge of the pool bar, but they would have been happy to direct you there if requested.We appreciate your feedback as it helps us improve communication and guest experience.Kind regards,Henry MartijnChief Operating Officer