Dvorak Spa & Wellness

Recent Reviews: 241

• User:siddhartha_vaidya

  Trip type: Family

  Just what we needed

  05 Feb 2026

  Wonderful experience. This was our second time in Karlovy vary and we enjoyed our stay in this hotel. The breakfast was very good, the service was good, the room we booked (22qm) with a view to the river was perfect and the spa facility was enough for us. We also had massage with Michelle, which was also great. The young receptionist was very helpful. Recommend this hotel further. Michaela Rollová, Owner at Dvorak Spa & Wellness, responded to this review Dear mr. Siddhartha,Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay with us for the second time, appreciated the breakfast, service, river-view room, and spa facilities, and had a great experience with Michelle’s massage.Your compliments about our young receptionist and your recommendation mean a lot to us. We look forward to welcoming you back to Karlovy Vary and our hotel again in the future.Kind regards,Hotel Dvořák Spa & Wellness Management

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• User:Matthias J

  Trip type: Business

  Worth visiting for relaxation

  03 Jan 2026

  It was very nice Everything was very clean and the people were very friendly the food was good and the spa welness area big i will come again thank you Michaela Rollová, Owner at Dvorak Spa & Wellness, responded to this review Dear mr. Matthias,Thank you very much for your kind review. We are delighted to hear that you enjoyed a relaxing stay, found everything very clean, and appreciated the friendliness of our team, the food, and the spacious wellness area.We look forward to welcoming you back to Hotel Dvořák Spa & Wellness for another enjoyable visit.Kind regards,Hotel Dvořák Spa & Wellness Management

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• User:Tati T

  Trip type: Business

  Zero cleanings and disgusting quality of service

  11 Oct 2025

  Zero sanitary and support. We bought the spa package for 18 procedure and were told that we need to use the same towel, robe and single use robe we need to store, because they will not spend on us no more than 1 single use robe. NO lockers, no security. They cut the time of procedure. Petra was very rude and disrespectful. The slighted talk to her will turn you down. Very negative experience and we even did not complete it to the end. Stay away and do not waste your money. Michaela Rollová, Owner at Dvorak Spa & Wellness, responded to this review Dear Guest,All services were delivered in full accordance with our spa standards.Clients from outside accommodations are provided with designated changing rooms and personal bathrobes and equipment for the entire treatment period. Upon your request, was additionally given new lymphatic drainage pants daily, free of charge.Our staff handled all communication professionally and with respect, even in challenging situations. All procedures were conducted in full, and any shortened duration resulted event you were arriving late.The accompanying couple expressed satisfaction with the quality of our services and thanked our team. We remain confident that our staff acted correctly and in line with our professional standards.Best regards,Spa Hotel Dvořák Management

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• User:Sightseer38130500114

  Trip type: Business

  Top Location in the middle of Karlovy Vary

  06 Jul 2025

  Karlovy Vary Film festival is famoust Czech festival and is for the city most important event. When you try to accomodate in this hotel you have to know this. Location is top. Hotel already needs to be renowated it is very visible in bathroom. Cleaning service could be better and tou even will not found bottle of water on your room. Aircondition works on 50 percent and when you expect garage it is not here but relatively far away. And one interesting think. When you would like to go on dinner here you have to pay in advance also when you are hotel guest. Michaela Rollová, Owner at Dvorak Spa & Wellness, responded to this review Dear Guest,thank you for taking the time to share your feedback following your stay during the Karlovy Vary International Film Festival. We're pleased that you appreciated our central location, especially during such an important event for the city.We’ve taken note of your comments regarding the bathroom condition, cleaning service, air conditioning, and room amenities. Your observations help us identify areas for improvement, and they have been passed along to the relevant departments.Regarding dinner prepayment and parking, these arrangements are in place to manage high demand during the festival period, but we understand they may not suit everyone’s preferences.We value your input and hope to have the opportunity to welcome you again in the future.Kind regards, Hotel Dvořák Spa & Wellness Management

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• User:Maria B

  Trip type: Solo travel

  PERFECT

  28 Jun 2025

  Everything was perfect from the start, the staff was very helpful. We had a very nice room. The spa area was also very nice. If anyone has something to complain about here, he really can't be helped anymore. Michaela Rollová, Owner at Dvorak Spa & Wellness, responded to this review Dear Maria,Thank you so much for your wonderful review! We are delighted to hear that everything was perfect during your stay and that you enjoyed your room, the spa area, and the helpfulness of our staff.Your kind words mean a lot to our team, and we truly appreciate your recommendation. We look forward to welcoming you back for another relaxing stay!Warm regards,Hotel Dvořák Spa & Wellness Management

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