Spa Resort Sanssouci

Name: Spa Resort Sanssouci
Address: U Imperialu 198/11, Karlovy Vary, czech-republic
Telephone: +44-204-505-9777
Rating: 4.2

Karlovy Vary, Czech Republic

Share this Deal share

About Spa Resort Sanssouci

location

This hotel is located about 2 km from the centre of Karlovy Vary.

facility

The hotel has a lift and features 360 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms are equipped with central heating. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a television with satellite/cable channels and WiFi are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, crazy golf, golf, fishing and horse riding. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Subject to charge: a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a casino.

meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Spa Resort Sanssouci

Facilities
- -
  24-hour reception
- -
  Currency Exchange
- -
  Conference Room
- -
  Room Service
- -
  Laundry Service
- -
  Garage
- -
  Pets
- -
  Elevator/ Lift
- -
  Laundry
- -
  Parking
- -
  Wifi
Beauty and Spa
- -
  Massage
- -
  Spa
Building Information
- -
  Garden (m²)
Business Center and Conferences
- -
  Business Center
Common Area
- -
  Game Room
- -
  Library
- -
  Outdoor Furniture
- -
  Picnic area
- -
  Sun Deck
General Services
- -
  Concierge
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Wheelchair
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Continental Breakfast
- -
  Restaurant
Object Information
- -
  Fax
Outdoor Activities and Sports
- -
  Cycling
- -
  Outdoor sports
Payment
- -
  ATM
Room Facilities
- -
  Room service
Security
- -
  Fire extinguishers
- -
  Security Guard
Sport/Entertainment
- -
  Indoor Pool
- -
  Swimming Pool
- -
  Sauna
Transfers
- -
  Airport Transfers

Location

Around this property:

Centre

2000 m

Airport

6000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

373

Very Good

155

Average

Poor

Terrible

Recent Reviews: 674

User:Cruiser-global
Trip type: Solo travel
Back to the future ?
10 Mar 2026
With huge respect to the hard-working hotel staff and the excellent medical team — unfortunately, I would not come back.The main reason is the overwhelming presence of Russian plancton, which gives the whole place a rather strong Soviet-era atmosphere. If nostalgia for those times is what you are looking for, you may feel right at home.The Charlestone restaurant is a special experience. Despite the fact that the food is served continuously for three hours by very professional Czech cooks, the dining room turns into pure chaos. Large circulating groups of impatient guests rush around the buffet as if food might disappear at any moment, pushing for the “best pieces” with remarkable determination. It is less a dining experience and more a live demonstration of buffet survival tactics.The swimming pool is another highlight — if your idea of relaxation is floating in a crowded, noisy space that resembles a frog pond full of loud conversations.On the positive side, the medical department is well organized and staffed by very friendly and extremely hardworking people. They clearly work under pressure and with impressive efficiency. Just don’t expect much conversation — the system feels closer to a production line than a spa treatment, though the staff deserve full respect for the job they do.So if you would like a time-travel experience back to the atmosphere of Soviet-style mass recreation, this might be exactly the place for you.For me, once was more than enough.
User:Escape26872796054
Trip type: Family
Terrible experience that I do not want to repeat.
26 Jul 2025
Rude , condescending personnel, Soviet style rooms, it felt like I got back to my worst childhood experiences in Soviet Union children camps.There are a number of buildings in the hotel, but the reservation does not clarify which building to go to upfront.I was greeted in Russian at the reception and although I mentioned that I preferred to speak English I was still being addressed in Russian.I checked in and immediately checked out and left to stay in a different hotel. Overall, I will never come back and won’t recommend this place to anyone.
User:Francesca B
Trip type: Family
Nice hotel but...
30 Apr 2025
We have had an okay stay at Spa Resort Sanssouci but I would not go back. When we arrived, we could already see some difficulties in the communication in English, and luckily we knew a little german that helped us out. We had full board but we could only check in at 2 pm, when the restaurant was closed. My husband, 2 year old daughter and I headed to the bar for a snack and we ordered (with difficulties) a baguette, an ice cream and a salad. The bar lady could not speak a word of English, but we managed to get what we ordered and paid. We paid in euro cash, and we just arrived in CZ so the price we paid sound quite a lot to me, but with a 2 year old, you have no time to check receipts and menus. The rest of the meals went fine in the restaurant of the hotel, but once we were about to check in, I found the receipt from the bar, and discovered I was charged for two baguettes, not one. I tried to discuss this with the receptionist, who called the hotel manager and, after I explained this, I was basically told that "in life you should always check what you pay for". We are talking about 7 euros, so I did not continue the argument, but I did not find this the adeguate way to address a client. For this reason, I did not tip. The room was very big, furniture a bit old but we didn't mind. Very nice view from the terrace. Pool was not "spa-warm" - it was 26 degrees, but in the hotels I have been around Europe it is usually warmer. The jacuzzi was small and always occupied so we didn't use the spa. We got a nice massage instead. The hotel had a playroom which was the highlight of our stay.
User:Andrew R
Trip type: Solo travel
Good service, food and fine facility
24 Apr 2025
Food is nice, refurbished rooms are fine, unfortunately no ACand no free access to gym . The spa and treatments are good although might be a little worn here and there. Staff speaks Czech, German and Englsih and Russian. Primarily German and Russian.
User:Oleg K
Trip type: Solo travel
Please stay away from this place!!!
08 Apr 2025
Stay away from this place. I stood there for five nights,and left them ,to move much better place.Management very rude,overcharged my stay,kitchen very poor ( food overcooked,deep fry ,nothing healthy and diet to eat). Location to far and up on the hill from minerals springs.