I stayed for 3 nights.Breakfast and dinner,access to SPA.Food is good,room was nice with balcony and nice view to the park.I will come back
User:Milan G
Trip type: Family
weekend accommodation
25 Jan 2025
everything was fine. Pleasant environment in the center of the colonnade.. Pleasant hotel staff……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….
User:Tour59400973980
Trip type: Family
Great value for the money
26 Dec 2023
I really don’t understand the bad reviews! We stayed 1 night in this hotel and we were very satisfied with everything: the hotel has a great location , the staff was kind and helpful, the room was clean and cozy and the breakfast was nice with enough choices. We payed £47 for a room and we got a great value for this money. We particularly liked The room where the breakfast was served, it had such a special atmosphere with a super view. The only disadvantage was :the hotel doesn’t have its own parking place but we easily found a parking place somewhere else. We will definitely come back
User:TuncaySanli
Trip type: Couples
Certainly not a 4 star hotel.
27 Jan 2019
We booked a weekend package through another website. The reservation was from Friday till Sunday. The checkout for the hotel is 10am. So you basically have the breakfast and then check out on day two. The restaurant area gets pretty crowded at dinner time or breakfast. Dinner ends at 1830, a bit earlier than expected. The room we got wasn’t anything fancy but we already knew about it. The insulation between rooms is terrible. Our room was adjacent to the bathroom of another room. The noise insulation was so bad that you could hear the people pee like they were doing it in your room. The bed we had was pretty uncomfortable as well. We both left the place with back pain. Hotel provided nice robs for the spa treatment but they didn’t offer any slippers. Massage we got was ok. It was more like a sports massage than a relaxed oriental type. On the plus side, both dinner and breakfast was nice and tasty. We could have appreciate a bit more fresh fruits. Lastly, most of the clientele were Germans. Therefore the #1 foreign language spoken here is German, followed by Russian. Some hotel personnel were clueless about English, so relied on Google translate.
Jet740100, Manažer komunikace at Belvedere Wellness Hotel, responded to this review
Dear guests,thank you for your review. We are sorry, that you were not more satisfied at us. The slippers are in the Hotel for a low fee. The bed - some guests require softer beds, others harder. We can not to please everyone. Your comments on the massage will be reviewed.
User:KSideIre
Trip type: Family
No eye contact between staff and guests.
12 Aug 2018
The Rooms:Booked 2 rooms - a regular and a superior. The superior really was superior - great light, parquet floor, lots of space, modern bathroom. The regular room (for our kids) should have been classified by the hotel as an inferior room. Small, dark and depressing with an old portable tv that was bought when a colour tv was a novelty. The only issue with our room was that the curtains weren't designed to close fully so the morning light came in from dawn.The Location:Overlooking the Singing Fountain and Colonade. 2nd to none on location.Parking:On Booking.com we used the filter to select a hotel with parking. This hotel doesn't have parking despite the fact that they've presumably told Booking.com that they do. The Staff:No eye contact from the receptionist, the cleaners or the breakfast room staff. Not sure what their problem is. I got the impression that they see guests as an inconvenience to their operation of the hotel.BreakfastOKAdvice to other travellers: Avoid this bunch of sourpusses. Advise the the staff: Try a hello and a smile. It cost's nothing.
Director S, Manažer komunikace at Belvedere Wellness Hotel, responded to this review
Dear guests,thank you for your review. Your comments are very importatnt to us.