Clarion Congress Hotel Ostrava

Name: Clarion Congress Hotel Ostrava
Address: Zkracena 2703, Ostrava, czech-republic
Telephone: +44-204-505-9777
Rating: 4.1

Ostrava, Czech Republic

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About Clarion Congress Hotel Ostrava

location

The hotel is located in a quiet area with great connections by public transport to the city centre. There is a big sports arena and athletics stadium next to the hotel. There are also numerous restaurants, bars, clubs and public transport links within walking distance. Avion Shopping Park is about a 5-minute drive away. Zoo Ostrava and the Mining Museum are just two of the numerous attractions in the area. The bus and train stations are both some 4 km away.

facility

The hotel has a lift and features 169 rooms. The reception desk is open round the clock. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, a transfer service, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Individually adjustable heating ensures that rooms maintain just the right temperature. A balcony is included as standard in some rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

sport

Excellent swimming awaits guests at the indoor pool. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include golf, a gym, a spa, a sauna and a steam bath or, for a fee, massage treatments.

meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room and a bar. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Clarion Congress Hotel Ostrava

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Salon
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  Spa
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  Steam and Sauna
Business Center and Conferences
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  Business Center
Common Area
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Packaged meals
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Sauna
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  Gym
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  Tennis
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Public Transport

100 m

Bus Station

4000 m

Train Station

4000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 158

User:Radmila V
Trip type: Family
Under expectation
06 Oct 2024
1 night stay in October 2024. Would expect far more in a hotel which claims to be a 4 star. Wellness centre accessible by stairs only, there is quite a hard access to an elevator, due to current works around the hotel probably. Receptionists could smile once a day at least, and should pay more attention to actual reservations - we have been charged for 1 dbl and 1 triple room, even if the change for 2 standard doubles has been confirmed; they did reimbourse the difference immediately, but they could spare an extra work.Minibars missing (room 641 does not have even the fridge). Toilet paper - single layer....Hotel cosmetics and buffet breakfast - excellent. Michael Seifert, General Manager at Clarion Congress Hotel Ostrava, responded to this review Dear Radmila,thank you for taking the time to share with us your experience with the services of the Clarion Congress Hotel Ostrava. I am truly sorry we did not fully meet your expectation. Please accept my personal apology for any misunderstanding at the reception. I am really happy our breakfast made your day and do believe all other services of the hotel were fine. I look forward to your future visit.With best regardsFrantišek NowakOperations Manager
User:344blankas
Trip type: Business
Decent business hotel but not for gym lovers
29 May 2024
The hotel is situated on the outskirts of the city of Ostrava but it is well connected to the center via trams or an hour long walk. The rooms are clean and tidy but definitely on the small side, not ideal if people arrive for a long time or with a lot of luggage. The breakfast has all the international staples but also local favorites and the room is tended by some lovely waitresses. The real downside is the gym which is located in a hidden part of the huge wellness area and it is also rather poorly equipped. If a gym fanatic, probably better to consider one of the local gyms for the daily workouts. Michael Seifert, General Manager at Clarion Congress Hotel Ostrava, responded to this review Dear Guest,thank you for spending the time to share with us your experience with the services of the Clarion Congress Hotel Ostrava. I am really happy you enjoyed your stay with us and I look forward to welcome you back soon.With best regardsMichael SeifertCluster General Manager
User:MisaPrague
Trip type: Business
Hotel good for business people, regular, clean
18 Nov 2023
This is a nice hotel, without special atmosphere, like any other decent one anywhere. Good breakfast, comfy beds. Nothing special to say about this hotel, very ordinary, very clean. A bit too far from Ostrava centre. Pleasant receptionists Michael Seifert, General Manager at Clarion Congress Hotel Ostrava, responded to this review Dear Misa,thank you for spending the time to share with us your experience with the services of the Clarion Congress Hotel Ostrava. I am really happy you enjoyed your stay with us and I look forward to welcome you back soon.With best regardsMichael SeifertCluster General Manager
User:Denisa U
Trip type: Friends getaway
Great hotel and wonderful service
12 Jul 2023
We stayed in the hotel for 4 nights this July 2023 in time for the BFL festival.Here were a lot of peole but on reception was very fast check-in and very friendly and clever team.Room 426 was clean - good job from cleaner Lucy :)The beds were comfortable.Maybe some small fridge is missing here - I think that is normally in hotels.We looked forward to breakfast every day because the food was very delicious.Huge range - salt and sweet and all fresh, yummy.Eggs, pancakes, porridge, garlic soupe, yoghurt, vegetables, fruits, hams, cheese, desserts, nutella, peanut butter, much types of bakery products ... all what you need to eat.Great coffee and juice, teasWonderful work all team in restaurant. Every day with a smile and friendly mood.Cleaning dishes from tables, additional foods and drinks.I was excited!! :)Very funny was the cat robot for collecting the dishes :DMy feelings are very positive and not last visit in this hotel.I look forward to the next visit.Best regards for all team. You do great work!! Thank you very much! Michael Seifert, General Manager at Clarion Congress Hotel Ostrava, responded to this review Dear Denisa,thank you for spending the time to share with us your experience with the services of the Clarion Congress Hotel Ostrava. I highly appreciate your nice words and I will share your positive feedback with all my team. I am really happy you enjoyed your stay at Clarion and I look forward to welcome you back soon.With best regardsMichael SeifertCluster General Manager
User:Aine H
Trip type:
Clean and functional
23 Aug 2022
We stayed here while attending a sports event. Rooms were spotless if a bit dated in appearance. Beds were very comfy. Great breakfast but strangely there was no restaurant or bar open at any other time during the day. The location is on the outskirts of the town and there are not that many places to eat nearby. We did find a bar called Carlos around the corner which served food. The staff there were very friendly and helpful but did not speak English. They asked one of their regular customers to translate which was fun :) There are tram stops just a few minutes away from the hotel that will get you into town. Michael Seifert, General Manager at Clarion Congress Hotel Ostrava, responded to this review Dear Guest,thank you for spending the time to share with us your experience with the services of the Clarion Congress Hotel Ostrava. I am really happy you enjoyed your stay and I look forward to welcome you back soon.With best regardsMichael SeifertCluster General Manager