Imperial Hotel Ostrava

Name: Imperial Hotel Ostrava
Address: Tyršova 6, Ostrava, czech-republic
Telephone: +44-204-505-9777
Rating: 4

Ostrava, Czech Republic

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About Imperial Hotel Ostrava

location

Conveniently situated in the heart of the city centre, this family-friendly business hotel is only a few steps away from the main square and within walking distance of the main business and shopping districts and just 5 minutes from the famous Stodolni Street with its bars and nightlife. Guests will find a tram stop just 100 m from the city hotel, the main bus station is approximately 1 km away and Nadrazi Ostrava train station is roughly 5 km away. Schwechat International Airport is approximately 302 km from the conference hotel and Prague-Ruzyne International Airport is around 340 km away.

facility

11 suites, 58 single rooms and 93 double rooms are located on 6 storeys and can be reached by 2 lifts. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a car hire service, a transfer service, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

sport

The pool complex guarantees comfortable swimming with its soothing salt water and indoor and outdoor pools. Leisure activities and facilities at the hotel include cycling/mountain biking, a gym, aerobics, a sauna, a beauty salon and a solarium or, for a fee, massage treatments.

meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of 2 air-conditioned, non-smoking restaurants with separate areas for smokers. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte.

Amenities at Imperial Hotel Ostrava

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
- -
  Room service
Sport/Entertainment
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  Swimming Pool
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  Sauna
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  Events
Transfers
- -
  Airport Transfers

Location

Around this property:

Public Transport

100 m

Bars / Pubs

200 m

Nightclub

200 m

Bus Station

1000 m

Train Station

5000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

107

Very Good

139

Average

Poor

Terrible

Recent Reviews: 329

User:FinnHelsinki
Trip type: Business
Hotel with good location and nice service
06 Jul 2026
Location is excellent. Near company office and restaurants.Room are larger than normally and clean.Rooms are also very quiet.Reseption and staff are very friendly and helpful.Restaurant offered very nice breakfast and light dinner for us. CPI Hotels, General Manager at Imperial Hotel Ostrava, responded to this review Dear Guest,thank you for taking the time to share with us your experience with the services of the Imperial Hotel Ostrava. It is always nice to read so positive feedback as yours, that I will share with all my team. I am really happy you enjoyed your stay and I look forward to welcome you back soon.With best regardsMarie PavelkováOperations Manager
User:hyder27892
Trip type: Family
The worst ever experience in a hotel
29 Aug 2024
DO NOT BOOK HERE. This is the worst experience I’ve ever had in my life in hotel. We booked at this location through UNITED to visit our family in Ostrava and there was no disclosure at the time of booking that this location is under construction. We arrived with suitcases and saw the dust and the mess; we had to carry them down stairs ( like 50 stairs). We couldn’t cancel and book somewhere else and thought it may not be that bad. Well we were wrong. The inside of the hotel is completely rundown and dingy. The hallways smell like mold and dust. 2 days in, we leave the hotel for car-drive and when we come back the only side entrance to the hotel was closed and there was no direction on how to enter the hotel. We are left to wonder around the building and couldn’t find our way for a good 30 minutes. We saw a construction worker who was “working onsite” and asked him about the situation, he pointed at the underground garage as the “ new entrance”. I went to the reception to tell the manager about how inconvenient the situation is and she didn’t offer an apology or anything. This is the worst experience I have ever had. I will try to contact UNITED and request a refund. CPI Hotels, General Manager at Imperial Hotel Ostrava, responded to this review Dear Mr. Hyder,thank you for taking the time to share with us your experience with the services of the Imperial Hotel Ostrava. I am truly sorry that we did not fully meet your expectations. Information about the renovation of the hotel reception is visibly displayed on the hotel website. We are aware that this non-standard situation can be inconvenient for guests, so everyone received a voucher for a free drink during their stay. We did our best to keep guests as little restricted as possible - the temporary reception is structurally separated from the reconstruction site, the access to the hotel is clearly marked. There was a change of entrance through the hotel garage during your stay and all guests were informed of this via a leaflet in the room and again the route was visibly marked. I am sincerely sorry that you did not receive this information due to your absence. I am sure that my colleague at the reception did her best to solve the whole matter with an apology and a personal gift. I am very sorry that this whole situation negatively affected the perception of all hotel services and your impression of your stay. I look forward to your next visit and I am sure that everything will be in perfect order.With best regardsMichael SeifertCluster General Manager
User:Cosmic57
Trip type: Couples
In the heart of Ostrava
29 Dec 2023
Situated in the very centre of Ostrava, the Imperial dates back to the 1800s and is still one of the best hotels in town. Its former grand facade was swept away sometime during Communist rule and now its appearance is functional and box-like. It doesn’t have extensive public rooms but the lobby area has comfortable seating in an area blessed with natural light.There’s a bistro/bar and a restaurant - the latter closed during our stay and the former closing at 8:00. There was a sulphurous smell in this area throughout our stay which didn’t seem to improve.We had a “comfort room” which was indeed comfortable but a bit tired and in need of renovation - bathroom in particular. Breakfast had a good selection of food. Staff all very helpful and spoke excellent English. It’s near to all tram stops along Nádrazhní and at Nová Karolina. 5 minute walk to the nightlife on Stodolní Street, and to Masarykovo Námestí and various restaurants in the area.All in all it was good value and I’d stay here again CPI Hotels, General Manager at Imperial Hotel Ostrava, responded to this review Dear Guest,thank you for spending the time to share with us your detail experience with the services of the Imperial Hotel Ostrava. I am really happy you enjoyed your stay with us and I look forward to welcome you back soon.With best regardsMichael SeifertCluster General Manager
User:PavlaPavla
Trip type: Solo travel
Good location, great restaurant, outdated room equipment
30 Nov 2023
This hotel was located in the center of Ostrava, just a short distance from Masaryk Square. My room had a window facing the backyard, so there was no noise from the street (on the day I stayed here, the Christmas market started, so there were a lot of people around the hotel, and there was an ice rink right in front of the hotel, where loud music played). Check in and check out were quick and without any problems.The equipment of my room seemed a bit older, it seemed to me like a hotel room from the nineties, the kind you can see in movies from that time. The furniture was older and very simple, the bathroom small, the bed quite soft for my taste. It was clean here.I had breakfast at the hotel restaurant. The offer was wide and everything I had was tasty. The ambience of the restaurant was very pleasant.Hotel and restaurant staff were nice and helpful. CPI Hotels, General Manager at Imperial Hotel Ostrava, responded to this review Dear Pavla,thank you for spending the time to share with us your experience with the services of the Imperial Hotel Ostrava. I am really happy you enjoyed your stay with us and I look forward to welcome you back soon.With best regardsMichael SeifertCluster General Manager
User:389v
Trip type: Business
Great hotel, good location
09 Sept 2023
Very pleasant stay at this hotel (unfortunatelly one night only) especially thank to very accommodating and smiling staff. Very good breakfast. In the middle of city centre. I would only prefer not so soft mattress. CPI Hotels, General Manager at Imperial Hotel Ostrava, responded to this review Dear guest,thank you for spending the time to share with us your experience with the services of the Imperial Hotel Ostrava. It is always nice to read such a positive review as yours that I will share with all my team. I am really happy you enjoyed your stay with us and I look forward to welcome you back soon.With best regardsMichael SeifertCluster General Manager