Mercure Ostrava Center

Name: Mercure Ostrava Center
Address: Ceskobratrska 18-1742, Ostrava, czech-republic
Telephone: +44-204-505-9777
Rating: 4.6

Ostrava, Czech Republic

Share this Deal share

About Mercure Ostrava Center

location

Located in Ostrava, this hotel is ideal for those in need of an adults-only holiday.

facility

The hotel has 2 lifts and features 139 rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking and golf are available. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and aerobics. The wellness area features various facilities, such as a spa, a sauna, a steam bath, a hammam and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Mercure Ostrava Center

Facilities
- -
  Air conditioning
- -
  Lobby
- -
  24-hour reception
- -
  Conference Room
- -
  Room Service
- -
  Laundry Service
- -
  Pets
- -
  Elevator/ Lift
- -
  Ironing services
- -
  Laundry
- -
  Newspaper
- -
  Parking
- -
  Smoke detector
- -
  Smoking rooms
- -
  Wifi
Beauty and Spa
- -
  Massage
- -
  Spa
Business Center and Conferences
- -
  Business Center
Family and Kids
- -
  Childcare service
General Services
- -
  Concierge
- -
  Doctor on call
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Wake-up Call / Service
- -
  Wheelchair
Hygiene
- -
  Contactless check-in/-out
- -
  Protective equipment for employees
- -
  Protective equipment for guests
- -
  Gym/ Fitness centre
- -
  First-aid services
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Special Diet
- -
  Continental Breakfast
- -
  Bar
- -
  Cafe
- -
  Restaurant
Object Information
- -
  Fax
Payment
- -
  ATM
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  Minibar
- -
  Fridge
- -
  Safe
- -
  TV
- -
  Room service
- -
  Slippers
- -
  Toiletries
Security
- -
  Fire extinguishers
- -
  Security Guard
Sport/Entertainment
- -
  Sauna
- -
  Gym
- -
  Events
Transfers
- -
  Airport Transfers
- -
  Shuttle Service

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

408

Very Good

171

Average

Poor

Terrible

Recent Reviews: 620

User:Peter_Julie
Trip type: Couples
Central
06 Jun 2025
A nothing special hotel. Very large hotel with our room right at the back through 2 doors to reach the room. The wifi was excellent. The area was quiet of a night. It was close to most things in the city with plenty of restaurants within a 10 minute walk.
User:Maukyt
Trip type: Couples
Very pleasant staff in the restaurant :)
28 May 2025
We stayed at this hotel for 3 nights. We had booked a suite.As a very pleasant surprise came staff at the breakfast and dinner time in the restaurant. Very friendly, attentive and helpful . Also big compliment to chefs as food we had for dinner was not short of fine dining experience :)Room was fine. Beds were not bad but not the best either. It was very hot in the room as it was hot outside already. But AC was not workingand I was told its switched off as its not summer yet. I found it extremely unprofessional as 4stars hotel means working AC. Receptionist was unfriendly when I asked to switch it on. I was told only GM or technician could do that...... We found it very bizarre We wanted to open the windows though but they were extremely dirty......However thanks to ladies and gentlemen at restaurant we would come back anytime :)
User:david z
Trip type: Business
Simple but nice hotel
14 Mar 2025
Well located with parking and in the center. Easy to walk around to center. Nice room with a little outdated bathroom. Decent lobby bar with good Czech beer. Breakfast could be better with a wider choice. Overall good service and price-wise is ok.
User:b037
Trip type: Solo travel
Very nice stay
28 Aug 2024
Due to my club status I got an upgrade and it was very welcome due to the comfort that was provided alongside it. The room was excellent and large, with a microwave and small kitchen area. The bed was comfortable and the bathroom was adequate. The premium lounge that I had access to was something I wish I had gone to earlier in my stay as it was very generously stocked with refreshments. The restaurant was very good with excellent food.
User:jojo_globetrotter
Trip type: Couples
Fine hotel but I wouldn't rave about it
16 Feb 2024
This is a centrally located hotel and the airport bus stop is right outside the door just across the road. The bathroom is nice and modern but the room itself does have an old fashion feel to it. It was very disappointing to only have 1 set of pillows on the bed. It was very uncomfortable having to sit up and watch the telly. Please provide your guests with 2 pillows each. What let this hotel the most is the noise. You can hear everything outside your room but what is even worse if the thumping that you can hear from upstairs. If anyone is staying in a room above yours you will hear that person all day and all night. Really not cool! Even when someone walks on the corridor outside the thumping can be heard in the room. Hotels should provide tranquillity and a good night sleep. This one definitely lacked it. We got given a free drinks voucher upon check in but the manager failed to tell us the bar is closed and you won't have anywhere to use the voucher.