Augustus et Otto

Recent Reviews: 462

• User: Pete C

  Trip type: Friends getaway

  The worst hotel I’ve ever stayed in

  The worst hotel I’ve ever stayed in. Dirty, smelly, dated…I could go on. It was how I imagine a prison cell was in the 1960s. We left after 2 minutes and booked somewhere else. AvoidThe worst hotel I’ve ever stayed in. Dirty, smelly, dated…I could go on. It was how I imagine a prison cell was in the 1960s. We left after 2 minutes and booked somewhere else. Avoid

• User: Matt M

  Trip type: Couples

  We will be back!

  The hotel was super. The staff were lovely and could not have been more helpful. The room was large and superbly clean and we slept really well. It was in a peaceful location yet close to the river.and shops.The food was tasty. We could not have had a better experience on our first visit to Prague.. Mark Otto, General Manager at Hotel Smichov, responded to this review Thank you, it was a plea… Read moreThe hotel was super. The staff were lovely and could not have been more helpful. The room was large and superbly clean and we slept really well. It was in a peaceful location yet close to the river.and shops.The food was tasty. We could not have had a better e… Read more

• User: AstridI67

  Trip type: Friends getaway

  ¡Cuidado! No devuelven el depósito

  I’m very disappointed with my experience at this hotel.I stayed here from June 2 to June 4 and left a €50 cash deposit, as requested at check-in. Even though I left the room in perfect condition, the deposit was never refunded. I provided my PayPal email as they requested, and followed up several times — but they stopped answering my messages. You can see in the screenshots how they simply ignored… Read moreI’m very disappointed with my experience at this hotel.I stayed here from June 2 to June 4 and left a €50 cash deposit, as requested at check-in. Even though I left the room in perfect condition, the deposit was never refunded. I provided my PayPal email as th… Read more

• User: 437natsumia

  Trip type: Family

  Complete disappointment

  I booked a room here over a month in advance. Four days before the check in date the hotel “tried” to charge my credit card. I say “tried” because I did not get any notification from my bank that someone was trying to charge it. I only got the notification from booking that hotel claims that the card was declined. I checked and it couldn’t have been my bank’s fault - the balance was enough, cc dat… Read moreI booked a room here over a month in advance. Four days before the check in date the hotel “tried” to charge my credit card. I say “tried” because I did not get any notification from my bank that someone was trying to charge it. I only got the notification fro… Read more

• User: jackiemckeon15

  Trip type: Couples

  Worst

  This is the worst hotel iv stayed in like a nursing home the doors like been in a prison beds are worse by far the mattress have all springs through ur back didn’t even cover base of bed to single duvets for me and my husband very old fashioned and dated fridge top broken no milk in room also shower didn’t work like somethink from olden days wouldn’t recommend it’s 30 mins fromCentre staff all mis… Read moreThis is the worst hotel iv stayed in like a nursing home the doors like been in a prison beds are worse by far the mattress have all springs through ur back didn’t even cover base of bed to single duvets for me and my husband very old fashioned and dated fridg… Read more