tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeczech-republic

Ea Hotel Crystal Palace

images

View Gallery

image url
image url

Ea Hotel Crystal Palace

locationNove Mesto, Prague

Share this Dealshare

About Ea Hotel Crystal PalaceAbout Ea Hotel Crystal Palace

Location

This hotel is located in a small, quiet street in the heart of Prague, only a few paces from Wenceslas Square and the tourist centre with numerous shops and nightclubs. Thanks to its unique position, this conference hotel is very popular with congress attendees and business guests as well as with holidaymakers. It is about 10 minutes walk to the main railway station, while Prague airport is some 15 km from the hotel.

Facility

The hotel has 14 single rooms and 51 double rooms, which are located on 6 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a car hire service, a transfer service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and 65 non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments.

Meals

Dining facilities include a breakfast room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Ea Hotel Crystal Palace Amenities at Ea Hotel Crystal Palace

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Protective equipment for employees

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Gym

    • -

      Massage

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Nightclub

300 m

Tourist Centre

300 m

Shopping opportunities

300 m

City Centre

300 m

Train Station

500 m

River

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

82

Very Good

170

Average

110

Poor

48

Terrible

43

Recent Reviews: 453

  • User:Rachel H

    Trip type: Family

    Dreadful experience

    rating14 Jun 2026

    Awful awful hotel! Honestly can’t think of one thing about this place that’s even vaguely positive. Arrived 7.06pm after a 2 hour delay in airport due to queues at security and the receptionist was leaving telling us the reservation was only until 7 - we’d paid in full in advance? She “allowed” us to check in tutting at us and just rude. The room - stayed in a twin. It was dreadful. Dark, damaged, small, poor layout. Paid for “terrace” but it was a small outdoor area shared with a number of other rooms, no chairs for us as only 3 in total, and just poor. To open the window was a concern as no privacy at all from the “terrace” if others using it do fearful for safety and sleep!The beds were tail to tail. Like a hostel. That would be a better description of the place. Low quality, dated and tacky.The hotel says 4* online. I expected 3* but I can honestly say I’d be surprised if it even has 2. It was so poor that we left that night and booked an alternative hotel for the stay losing out on hundreds of pounds. I didn’t feel safe there. It was honestly the worst hotel I’ve ever been to. For the same price and the same star rating, the alternative hotel was so very different making me glad I moved. In summary - Poor quality, poor location, tacky, drab, feels unsafe, rude staff, more like a hostel for stag dos who don’t care where they stay than families visiting Prague.

  • User:Claire M

    Trip type: Couples

    Comfortable stay

    rating01 Jan 2026

    Warm, comfortable and clean stay. Rooms cleaned daily.Reception tends to be unmanned after 7pm, however with a code easily accessible to get back in. A good base and ideally located to visit beautiful Prague centre.

  • User:Laurahzzz

    Trip type: Couples

    Not a 4 star

    rating04 Dec 2025

    Dark rooms with poor lighting just small lamps, nothing from the ceiling, everything is brown including the small wooden box beds. Tv didn’t work, tap leaked, sink cracked, grout green, sticky carpet, shower head that just slides down the pole. Now we know we wouldn’t spend much time here as just wanted to explore. But we did tell them the room doesn’t lock from the inside (in fact you can just pull the lock out and see through the door) but they said that’s normal.A hot breakfast consists of pasta one day, mash potato another, hot dog sausages the next. Had to pay for this twice as they didn’t have us down for the bed and breakfast paid for and claim back once home. Wellness room broken the whole stay, no money deducted for this.Very shocked there’s no room service or atleast 24 hour manned hotel.Plus points location everything walkable, And quiet.

  • User:Passenger49109483222

    Trip type: Solo travel

    Nice hotell??

    rating28 Jul 2025

    Until what time is the reception open? How can i check in if there are no staff available? I arrive at 07:00 PM to Prague.I hope that you may can help me

  • User:349natalyav

    Trip type: Solo travel

    Easy access to the public transport

    rating03 Aug 2024

    Good location, close to the tram station, a view of trams going to different tourist attractions.The room was big and clean. Small bed, not comfortable bed to sit and read, because the mattress was moving forward:(I didn't ordered the breakfast, and after checking the buffet decided to have it somewhere else in the city, I didn't like the selection, for the cost of 15€.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot