Hostel Rosemary

Recent Reviews: 301

• User:spiridoulak446

  Trip type:

  Full of bed bugs

  27 Oct 2021

  It is the worst hostel in the world. The beds are full of bed bags and I paid 5 euro for an unwashed towel. The bed was broken. I had to leave in the beginning of my stay because my body was full of bed bug bites.

• User:nriches22

  Trip type:

  Bang average, get what you pay for!

  02 Sept 2019

  I stayed here for 3 nights in a 4-bed private room with 3 other travellers whilst backpacking around Europe. The reception area is a bit peculiar and very small, but check-in was easy and efficient. Lift will only fit one person with a large backpack in, so considering we were on the 4th floor this was a minor concern as the stairs were killers. Room was incredibly hot but that was due to the fact that we stayed during one of the hottest parts of the year. Beds very comfortable, and the communal kitchen area was good too. Shower a bit dodgy with no head holder, making it a tad awkward to use. On one particular morning one of the travellers I stayed with had a bit of an 'accident' in the night - which cleaners dealt with brilliantly with no fuss. Location is good, only a short walk to the main attractions in Prague. Also very secure and safe - with a new room / reception key code given out daily. Overall I would stay here again - probably not in the height of Summer though! Petra19, Manažer komunikace s hosty at Rosemary Hostel, responded to this review Thank you for your rating and comment. We are glad that you did enjoyed your stay in Prague at our place Rosemary hostel.

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• User:Trackstar7

  Trip type: Couples

  Fantastic.

  16 Jun 2019

  Loved it here. Clean and tidy, brilliant location and great staff. Everything you could need at a great price. Wonderful and will definitely go here again. Great pubs and restaurants locally. Five minutes from the main square in Prague. Petra19, Manažer komunikace s hosty at Rosemary Hostel, responded to this review Thank you for your rating and comment. We are glad that you did enjoyed your stay in Prague at our place Rosemary hostel. It super that your stay with us was FANTASTIC:)

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• User:795gl

  Trip type: Solo travel

  I would use again.

  09 Jun 2019

  Free coffee. Electronic codes to enter building, stairs, common area and room. Wi-Fi was strong and worked great. Location very good for Train Station & Flixbus drop-off & pickup. Insufficient lockers in room 4 for 6 people. One toilet for three rooms about 18 to 24 people no sink. Two showers in one room with two sinks. So if shower was occupied you washed hands in kitchen. Were groups of school children staying, chaperones in a different area. Loud & horseplay till 0300 hours. Petra19, Manažer komunikace s hosty at Rosemary Hostel, responded to this review Thank you for your rating and comment. We are glad that you did enjoyed your stay in Prague at our place Rosemary hostel.

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• User:SammiTong

  Trip type: Solo travel

  Awful Experience

  03 Apr 2019

  I made my reservation through booked.net, and I reserved a "standard room with 2 single bed" which I received an email confirmation stating the type of room I reserved. I also emailed and asked if towel was provided, and I've got replied saying yes it's available in the room. Got there, the man at the reception made a lot of comments what he thought was funny while giving me the room key and gave me a sheet with passwords on it (main door, gate, room). Got to my room, it's got 8 beds in it and I wonder if I'm having the whole room by myself, and also there's no sight of towels. I went back downstairs to the reception and he said the wifi is down atm, assuming I'm asking about the wifi. And when I ask about the room, he took out of the reservation sheet he has, kept on going through my name, type of room, and I was like, yes this is my name, but the room is different to the reservation I have (I showed him the booking on my email), and he just kept checking if my name was correct and totally blind the confirmation I have, but just referring back to the sheet he has. He was so rude and unhelpful,.kept saying sorry I don't know and just shug and laugh, I was so shocked how irresponsible he was and told me to check with booked.net and wanted to leave the room! I told him this is not what I paid for and this is not ok, he eventually called his manager and got me speaking with her which again have asked me to talked to booked.net. I was like how are you guys collaborating with the travel company of you just let me do all the work for you. And when I asked about the towel, he automatically pointed the sign saying it's right there, €5 per towel. I was like, yes I can read, I'm asking because on my email it said it's provided in the room and he again was like I don't know who sent you the email. And said he needs to leave and lock the door. I asked for his name and he just laughed. The next night, I got back, I couldn't get in with the password given. I pressed again and again and soon the light left on flashing, the man came in and said password changed, it changes everyday...I was just so stunt like, how should I know about this if you never mentioned it to me, and her just went yesyes, changes everyday, and pointed at the lock and said see what you've done (the light kept on flashing), I'm just so angry that how are you blaming me like I've done something wrong while you've not told me about it! The whole experience was awful, there's no mirror in the room, there's an unisex bathroom with 2 showers in and there's no hook in the cubical so you basically have to come out naked and get changed. If you're lucky like me, just while I opened the bathroom door, a man walked in and I had to quickly closed the door again and ask if he minds to stay in the bathroom for 2 mins while I get change. I eventually got my refund back from booked.net, but the whole customer service and experience was just so so so awful, I would never come back again and I wouldn't recommend it at all. Petra19, Manažer komunikace s hosty at Rosemary Hostel, responded to this review Hello,if you booked dormitories it means you share a room with others tourists.If you booked private room with shared bathroom, you share a bathroom with others two rooms.If you booked private room with own bathroom, you have own bathroom.You have paid 12 eur, so it s dormitories price.For 12 eur we don t offer private single rooms, price for single rooms is 50 eur!There was missunderstanding in the travel agency, that s why they did refunded you money,because they made a faute. Hotelbeds did payed us for your dormitory bed.Thank you for your understanding.About door codes everything is written and also our rules on our welcome paper, maybe you didn t read it.Towel is 5 eur, it s written on the internet.About our collegue, we apologize if he wasn t nice to you.Thank you for your understanding.Take care

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