Mamaison Residence Downtown Prague



14+ photos
This hotel is located about 800 m from the centre of Prague.

Na Rybnicku 5
Check-in from 3:00 PM · Check-out by 12:00 PM

Na Rybnicku 5
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
171 reviewsUser: Music V
Trip type: Family
I will stay here if it is half the price
Over rated ; 220$ per night- internet is @ 18th century speed; no soap in shower; hot cold water mixer needs a computer to set; The room otherwise is new clean and good lookingOver rated ; 220$ per night- internet is @ 18th century speed; no soap in shower; hot cold water mixer needs a computer to set; The room otherwise is new clean and good looking
User: Johann C
Trip type: Family
Dirty carpets and not room cleaning for 4 days
This hotel looks good on the surface but is very unkept and dirty. I complained about the 4th floor carpets being unvacuumed and full of visible surface dirt , however nothing changed for 4 days and the passages smelled badly of dust and odours. When I arrived , they told me that our room would not be cleaned for the duration of our stay, even though we were there for 3 nights and 4 days!!! But th… This hotel looks good on the surface but is very unkept and dirty. I complained about the 4th floor carpets being unvacuumed and full of visible surface dirt , however nothing changed for 4 days and the passages smelled badly of dust and odours. When I arrived…
User: Nomad673217
Trip type: Solo travel
Disappointing
I’m disappointed after arriving here. The sauna and hot tub are NOT included but rather are part of the massage place. Entry is costly. I booked a room with a king and sofa but instead got rock hard doubles. There is no housekeeping, and despite being booked here for 2weeks they charge if you use up the 4 (!) coffee pods provided, and for dishwasher detergent.I’m disappointed after arriving here. The sauna and hot tub are NOT included but rather are part of the massage place. Entry is costly. I booked a room with a king and sofa but instead got rock hard doubles. There is no housekeeping, and despite being booked h…
User: 15moragm
Trip type: Couples
Pleasant hotel
The hotel was lovely and quiet .Staff were pleasant Good choice for breakfast . Only criticism was the lack of house keeping . Although we were told at reception the room is cleaned everyday the bed wasn't made and our used coffee cup was still there after our 3 nights stay and the bins weren't emptied . Norbert Varačka, Guest Services / Front Office at Mamaison Residence Downtown Prague, respo… The hotel was lovely and quiet .Staff were pleasant Good choice for breakfast . Only criticism was the lack of house keeping . Although we were told at reception the room is cleaned everyday the bed wasn't made and our used coffee cup was still there after our…
User: Kirsteen L
Trip type: Couples
Great Hotel
Absolutely phenomenal hotel! We stayed 4 nights and it was one of the cleanest hotels I have ever stayed in. Staff were great and the rooms were an excellent size. Breakfast was really nice and there was plenty to choose from. Perfect location and just a short walk to the main square. Would definitely recommend and stay again. Cecília Pačutová, Guest Services / Front Office at Mamaison Residenc… Absolutely phenomenal hotel! We stayed 4 nights and it was one of the cleanest hotels I have ever stayed in. Staff were great and the rooms were an excellent size. Breakfast was really nice and there was plenty to choose from. Perfect location and just a short…
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