Prague Centre Plaza

Recent Reviews: 693

• User:John B

  Trip type: Family

  You get what you pay for.

  10 Jun 2026

  Stayed here on a 4-centre trip booked by our travel agent and on this basis booked an additional room for our daughter. Obviously the agent hadn't read the reviews, but neither did we!!!On arrival staff were efficient and explained everything we needed to know. It's a quirky hotel with no connecting corridors between rooms. There are two lifts, each serving a landing from which some rooms can be accessed. Our lift did not stop at floor level, but on landings half way between floors, meaning we had to go up or down half a flight of stairs to go to or from our room.Our rooms were basic and functional but spotlessly clean. Bathrooms were modern, spotless and bright. Air conditioning is available but at an additional charge. Thankfully we managed without it. Showers are good, the temperature is difficult to regulate but there is plenty of water pressure. Neither room had a plug on the bathroom wash-hand basin. TV has limited access to English language channels, (we couldn't find any). The remote control had limited effect on changing channels (or on switching TV on or off) from more than 2 feet away. Asked at reception for new batteries. Night porter said he had none but would leave a note. Also made a note re a flickering light bulb. The bulb and batteries were changed, next day but we quickly gave up on finding channels to suit. WiFi wasn't strong and was often not available.There were only two tea bags in each room on arrival, one flavoured, one Earl Gray, two coffee creamer cartons too. No coffee. Same on second day. I asked at reception and was told, contrary to their website, that they don't provide coffee sachets in rooms. I was directed to a coffee machine in the reception area. Beds are basic with little padding left meaning the springs can be easily felt pressing through against you, despite there also being a mattress protector under the sheet. In one room the eep headboard padding was inconveniently placed, making it uncomfortable to sit and read. Plenty of choice for breakfast with a very good selection, although "juices" seemed to be of the diluted variety rather than "fresh". On our last day they opened a second, more comfortable dining area which also offered a good selection. The hotel location is very good for the price. Not exactly central, but within easy walking distance of a tram stop, tube station, train station and the National Museum at the top of Wenceslas Square (11 mins according to Google maps).There is a local supermarket, corner shop, bars and restaurants, all within a few minutes walk.Public transport is cheap, (especially if buying 24, 48 or 72 hour passes), frequent and easy to navigate using a relevant App. It is also free for over 65's, just carry proof (photo ID, e.g. passport) in case asked. Overall summary? You get what you pay for.

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• User:debss629

  Trip type: Couples

  Handy hotel in a convenient location

  08 Jun 2026

  I was worried about staying here due to the negative reviews. However I was pleasantly surprised. The room was spotless and serviced daily. The bathroom was gleaming. Yes the shower cubicle is a bit on the small size but clean and powerful.We took our own extension cable with 4 outlets and our own tea and coffee. There aren't any spare sockets in the room and tea/coffee isn't replenished.We didn't have air conditioning but they do supply a fan which we used and the windows open and nights were quite comfortable. The staff were all friendly and helpful but then we were pleasant to them. Breakfast is continental with a reasonable choice.Go out of the hotel turn left and left again and you are 3 minutes from the subway past several coffee shops - honest taste is good and several cafe bars as well as 2 mini markets and a larger supermarket (Tesco franchise) and a couple of restaurants. Download the PID app I got a 3 day pass (about £13) and it's all your subway and trams etc. Hotel is one stop away from a big shopping street with numerous restaurants. Muzeum or change here for 2 stops for Old Town Square, Charles Bridge etc.All in for a relatively cheap hotel it was clean comfortable and handy for getting around. If all you need is a bed for the night and a breakfast then it's not a bad choice.We didn't try the spa so can't comment.

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• User:Explore41047503854

  Trip type: Family

  Prague Central Plaza Hotel

  04 May 2026

  I can't understand the negative reviews. I'm fussy and don't give a toss about offending people when it's deserved. The room was really clean and modern with fridge, TV, and plenty of cupboard space. There is a kettle but limited supplies of tea, coffee and milk. That was easily sorted by nipping to a Tescos and buying small amounts of desired product. The Bathroom looked brand new. The tile grout lines were spotlessly white. The room was cleaned and replenished every day. I read the hotel staff were rude but I initially approached them with a smile and greeting and they reciprocated with the same attitude. They politely greeted me every morning. Breakfast was extensive with a wide choice of continental food and as much as you can eat. The only downside was the shower water was cold in the evening. It was red hot in the morning. I never tested the TV as I didn't visit Prague to sit and watch TV. I'd advise to always take a continental plug adapter with multiple type outlets. A 5 minute walk to I. P. Pavlova Metro and various trams. Always use the Pid app for Prague transport and ticket sales.

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• User:Neil W

  Trip type: Couples

  Clean, tidy and good location.

  27 Apr 2026

  A standard 3 star hotel that met our expectations. Room clean and tidy, bathroom fine, though shower might be tight for someone of a larger disposition. Breakfast is usual continental, nothing flash and acceptable, though both grapefruit and orange juices tasted like flavoured water. Reception staff were helpful and pleasant. In terms of location it was only a short walk from Wenceslas Square, and about 40 minutes to the castle, Natural History museum is a 10 minute walk away, which is highly recommended(it faces Wenceslas Square). All in all a good hotel that does what it says on the box.

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• User:Louise B

  Trip type: Family

  Lovely hotel

  07 Mar 2026

  We stayed 4 nights the hotel is lovely the staff were very friendly,rooms were clean and refreshed daily there was a good choice at breakfast for a continental and the hotel itself is 20 minutes walk into the old town and also has good links with trams close by , we used ubers as i have walking difficulties which cost aprox 150 Czh Kona per trip we would definitely return 😀