The Gold Bank

Name: The Gold Bank
Address: 40 Opletalova, Prague, czech-republic
Telephone: +44-204-505-9777
Rating: 3.9

Stare Mesto, Prague, Czech Republic

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About The Gold Bank

location

This hotel is located in Prague.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. Parking facilities available to guests include a garage and a car park. Further services include a car hire service, medical assistance, a transfer service and a laundry service. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.

rooms

Central heating ensures that rooms maintain just the right temperature. Other features include a telephone and WiFi (no extra charge). The hotel has family rooms and non-smoking rooms.

sport

There is a bar on the premises. A delicious breakfast provides energy for the rest of the day.

Amenities at The Gold Bank

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Car Park
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  Garage
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet

Location

Around this property:

Centre

3000 m

Airport

18000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 115

User:LeDeut
Trip type: Couples
The best pick for Prague
15 May 2026
The location is excellent. The hotel is just a 5-minute walk from the train, bus, and metro stations. It's within walking distance of all the main tourist attractions, and only 15 minutes from Charles Bridge. The interior design is beautiful. The rooms are small but very clean, with comfortable beds. The only issue we had was that water leaked from the shower. The price is almost perfect. Although the hotel is located near a busy street, you can't hear anything from inside. The breakfast was amazing.
User:Jacey H
Trip type: Couples
10/10 loved ??
05 Feb 2026
Hotel is right in the city centre. The rooms are modern and clean. Breakfast was lovely and staff helpful and kind. I would 100% recommend this hotel and even considering going back.
User:Dee J
Trip type: Friends getaway
Stolen item in safe
16 Dec 2025
I rarely leave reviews, but this experience was completely unacceptable. After checking out, I unfortunately left my Burberry sunglasses behind in the room safe. When we returned to the hotel a few hours later, I immediately reported the missing item to reception. I was told they would check lost and found and speak with the cleaning staff, only to be told shortly after that nothing had been found.The fact that an item left behind in a room safe after checkout could simply disappear is deeply concerning. A safe is meant to provide security, and this situation shows a serious lack of accountability and trust. I am extremely upset and disappointed with how this was handled.I strongly warn future guests not to leave any valuables in their rooms, even in the safe. This hotel has completely lost my trust. Nastasiia Nastasiia, General Manager at The Gold Bank Hotel, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how upsetting it must be to believe a personal item was left behind and could not be located.Please accept our sincere apologies for the distress this situation has caused. After your report, we immediately followed our standard procedure by checking our lost and found records and speaking directly with our housekeeping team responsible for the room after your departure. Unfortunately, our housekeeping colleagues did not find any sunglasses in the room or in the safe. Additionally, our reception team has confirmed that no items matching this description were handed in to them.We take matters of guest trust and security very seriously, and all lost items reported or found are carefully documented. While we regret that we were unable to locate your sunglasses, please know that there was no indication from our teams that the item was discovered after checkout.Best regards,Anastasiia IvashkoHotel Manager
User:Raphael B
Trip type: Family
Modern, clean hotel near the central station
18 Nov 2025
Located very near to the Hlavni Nadrazi central train station, this is a modern, clean and friendly place with a creative touch. We got the penthouse room that was a bit small, partially because of the inclined ceiling, but it was missing nothing - including a nice bathroom, a mini bar and an operating safe box.Breakfast was good with a lot of variety (see photos). I missed the bacon though, but there were special sausages instead. For gluten allergic the variety was less extensive, mainly when baked beans was changed to pasta in the third and fourth day. Deserts were also mainly gluten containing, but there were great fresh fruits as well.The staff was friendly and helpful and mainly not very noticeable - that is an advantage in my opinion, since there was no overservice as well.
User:yuvalg68
Trip type: Couples
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23 Oct 2025
The hotel is very nice and clean In a very good location.the stuff is wonderful and happy to help. one problem, the pillows is not comfortable and they don't have double blankets ??, only single. except from that everything is great.