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Copenhagen Island

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Copenhagen Island

locationCopenhagen, Copenhagen

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About Copenhagen IslandAbout Copenhagen Island

Location

Copenhagen has a new island and a new hotel, in the middle of the harbour.

Facility

The hotel has 4 junior suites, 6 single rooms and 315 double rooms, which are located on 5 storeys and are reachable by lift. English- and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics, aerobics, a spa, a sauna and a steam bath.

Meals

Various dining options are available, including a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Copenhagen Island Amenities at Copenhagen Island

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Foyer

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      Theatre

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

    • -

      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

    • -

      Gym

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Map preview

Around this property:

Shopping opportunities

30 m

Bus Station

50 m

Train Station

200 m

Tourist Centre

1.1 km

City Centre

1.1 km

Bars / Pubs

1.7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1509

Very Good

1636

Average

532

Poor

171

Terrible

97

Recent Reviews: 3945

  • User:Emily G

    Trip type: Couples

    No one cleaned our room

    rating25 Apr 2026

    Loved staying here views was amazing and location is right next to the metro.. however they only ever came in to replace items from the mini bar. Our room wasn’t cleaned once and our bins were filled with rubbish and our towels were never once replaced over our four day period, I tried phoning each day to room service and the front desk but no one answered :/ has anyone else had this issue? (We didn’t rlly make any messs of our room either) Anne Louise Poulsen, General Manager at Copenhagen Island, responded to this review Dear Emily,Thank you for taking the time to share your feedback. We are very pleased to hear that you enjoyed the views from your room and our convenient location next to the metro.At the same time, we are truly sorry to read about your experience with housekeeping during your stay. It is not acceptable that your room was not properly serviced, that bins were not emptied, and that towels were not replaced, as well as the difficulty you experienced reaching reception. This is not the level of service we aim to provide, and we fully understand your frustration.As part of our concept, we operate with cleaning on demand, meaning that room cleaning is available upon request. However, once requested or needed, it should of course be carried out reliably and without issue. Your feedback will be taken very seriously and followed up internally with the relevant teams to ensure better communication, availability, and consistency in our service.We appreciate your honest feedback and hope that we may have the opportunity to welcome you back to Copenhagen Island Hotel for a much improved experience in the future.Best regards,VanessaAssistant Front Office ManagerCopenhagen Island Hotel

  • User:kagurk215860

    Trip type:

    Kris

    rating18 Apr 2026

    Very good location, near to shopping mall and metro, good breakfast, nice service, nice view to the canal Anne Louise Poulsen, General Manager at Copenhagen Island, responded to this review Dear kagurk215860,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our location, the proximity to the shopping mall and metro, as well as the view over the canal. It is also wonderful to know that you appreciated the breakfast and the friendly service during your stay.Your positive comments mean a lot to our team, and we truly appreciate you taking the time to share your experience.We hope to have the pleasure of welcoming you back to Copenhagen Island Hotel in the future.Best regards,VanessaAssistant Front Office ManagerCopenhagen Island Hotel

  • User:kev7607

    Trip type: Couples

    I would recommend this hotel to my friends and family to stay there.

    rating18 Apr 2026

    1. How were your hostsReally friendly and welcoming.Check in was easy and the receptionist explained the hotel facilities.2. How clean was it.The room appeared spotless.3. How were the facilities.Outstanding. We were on the 5th floor and our room had glass doors which opened up to a wonderful view of the marina. There was a mini bar (standard overpriced priced snacks and drinks). There was a large light bathroom with shower over a bath.There was also a gym, sauna and outdoor pool, we didn't use either so I can't comment but we watched some brave souls swimming out in the pool.The hotel restaurant and bar weren't open but across from the hotel was a big shopping mall with a food hall, and the hotel was located within walking distance of bars and restaurants. The hotel is around 15 minutes’ walk from the central railway station.The marina area around the hotel is beautiful for walking.4. How was breakfastStunning is the only word that I can describe breakfast. There was a huge selection of cooked and continental, breads, pastries, salads, juices and hot drinks. All of which were high quality.Also the setting of the restaurant was beautiful with views of the marina.5. How did you sleep.Very Well. The room was spacious and quiet and the bed comfortable.Would you stay here again.Definitely yes. We loved the hotel and we loved Copenhagen. Anne Louise Poulsen, General Manager at Copenhagen Island, responded to this review Dear kev7607,Thank you very much for your detailed and wonderful feedback. We are truly delighted to hear that you would recommend us to your friends and family and that you had such a positive experience throughout your stay.It is especially great to read your kind words about our friendly and welcoming reception team, the smooth check-in process, and the cleanliness of your room. We are also pleased that you enjoyed the facilities, the spacious bathroom, and the beautiful harbour view from your room.Your description of our breakfast is particularly appreciated—“stunning” is high praise, and we are very happy that both the selection and the setting contributed to such a positive experience. It is also wonderful to hear that you slept well and found the room quiet and comfortable.We also appreciate your comments regarding the hotel surroundings, including the nearby shopping mall, restaurants, and the pleasant walking routes along the marina.Regarding our facilities, we would like to clarify that the outdoor pool is a public pool, and access is not exclusively for hotel guests, while the outside sauna is available for members. We also only serve breakfast in our restaurant. During the day and evening, we have a lobby bar where guests can enjoy drinks in a relaxed atmosphere.We truly value your recommendation and are thrilled that both the hotel and Copenhagen left such a great impression on you. We very much look forward to welcoming you back in the future.Best regards,VanessaAssistant Front Office ManagerCopenhagen Island Hotel

  • User:sl797938

    Trip type:

    Eastern in Copenhagen

    rating07 Apr 2026

    Our stay at the hotel was very good, also the connection to public transport and the shopping center in the immediate vicinity. Anne Louise Poulsen, General Manager at Copenhagen Island, responded to this review Dear sl797938,Thank you very much for your kind feedback. We are delighted to hear that you had a very good stay with us and that you appreciated the connection to public transport as well as the nearby shopping center.Your positive comments mean a lot to us, and we truly appreciate you taking the time to share your experience.We look forward to welcoming you back to Copenhagen Island Hotel in the future.Best regards,VanessaAssistant Front Office ManagerCopenhagen Island Hotel

  • User:MR M

    Trip type: Business

    Another great stay…

    rating20 Mar 2026

    Another great stay at the Island. Been staying here for over 5 years and I really appreciate the facilities and friendly professional team. The hotel is undergoing refurbishment which will add a fresh look and features over the coming months. Looking forward to being back there in April. Anne Louise Poulsen, Direktør at Copenhagen Island, responded to this review Thank you so much for your continued loyalty and for sharing this lovely review!It truly means a lot to us that you’ve been staying with us for over five years—we’re grateful to have you as part of our Copenhagen Island family. We’re delighted that you continue to enjoy our facilities and that our team has made a positive impression over the years.As you mentioned, we’re currently undergoing refurbishment, and we’re excited to introduce a fresh new look and additional features in the coming months. We hope these enhancements will make your future stays even more enjoyable.We very much look forward to welcoming you back in April!Best regardsAriaCopenhagen Island

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