Crowne Plaza Copenhagen Towers

Recent Reviews: 3233

• User: K K

  Trip type: Family

  Stay away!

  Downgraded my suite to a small room with louzy AC, and another time I canceled the room because they could not guarantee a bed for my teenage daughter, they refused to give me my money back. I got points instead, which were not even close to a number for a room. Never again. No help whatsover, helpdesk is probably in India using AI and deepl.There are great alternatives nearby, you should try one… Read moreDowngraded my suite to a small room with louzy AC, and another time I canceled the room because they could not guarantee a bed for my teenage daughter, they refused to give me my money back. I got points instead, which were not even close to a number for a roo… Read more

• User: Yan J

  Trip type: Family

  Good hotel with great service

  The staff there were very nice and gave us great service when we checked in and out, and they always helped us out whenever we needed anything during our stay. Breakfast was great withdecent selection of food and everything tasted good.It is located near the Field's mall and the Ørestad train and metro station, which made it easy to go places without the buzz of central station. Malene Friis, E… Read moreThe staff there were very nice and gave us great service when we checked in and out, and they always helped us out whenever we needed anything during our stay. Breakfast was great withdecent selection of food and everything tasted good.It is located near the F… Read more

• User: Michael L

  Trip type: Couples

  A very nice hotel

  We had a great time at this hotel. It was clean modern and reasonably priced. The entire staff was friendly and helpful, however, I have to highlight one person. Kimberly Rose whom was part of the breakfast staff was amazing. One morning my wife wasn’t feeling well and she asked about her, helped me gather breakfast to take to her and even asked about her later that morning. While I have no compla… Read moreWe had a great time at this hotel. It was clean modern and reasonably priced. The entire staff was friendly and helpful, however, I have to highlight one person. Kimberly Rose whom was part of the breakfast staff was amazing. One morning my wife wasn’t feeling… Read more

• User: 988piab

  Trip type: Business

  Volare for breakfast ❤️

  Alan’s warm welcome and singing “Volare” in the breakfast room made my day! This makes such a difference, you start the day in a great mood and it carries on. The hotel is nice, the rooms are really more than comfortable, but the real difference is people like him. Thank you Alan!🤩 Malene Friis, Ejer at Crowne Plaza Copenhagen Towers by IHG, responded to this review Dear 988piab,Thank you ve… Read moreAlan’s warm welcome and singing “Volare” in the breakfast room made my day! This makes such a difference, you start the day in a great mood and it carries on. The hotel is nice, the rooms are really more than comfortable, but the real difference is people like… Read more

• User: 513jo_or

  Trip type: Business

  A bit of a "refurbished" illusion

  At first glance, the hotel looks like a great pick, but the experience didn't quite live up to the image. The rooms felt like they had been refurbished but lacked the genuine comfort i would expect from a high-end hotel - the "cozy" factor just wasn't there. As for the breakfast, it was regular and unremarkable; it does the job, but it won't be the highlight of your morning.The Service: Friendly a… Read moreAt first glance, the hotel looks like a great pick, but the experience didn't quite live up to the image. The rooms felt like they had been refurbished but lacked the genuine comfort i would expect from a high-end hotel - the "cozy" factor just wasn't there. A… Read more