Four Points Flex By Sheraton Ishoj

Copenhagen, Copenhagen

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About Four Points Flex By Sheraton Ishoj About Four Points Flex By Sheraton Ishoj

Location

The hotel is within walking distance of Arken Art Museum, the beach and Ishøj Shopping Centre with its restaurants and selection of high street stores. There is easy access by train to Copenhagen city centre (15 minutes), Copenhagen Congress Centre Bella (30 minutes), Copenhagen Airport (40 minutes) and Malmø/Sweden (an hour).

Facility

The hotel has 42 double rooms, which are located on 3 storeys and are reachable by 3 lifts. Guests are warmly welcomed by English-speaking staff at the reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service, a laundry service and a hairdresser.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A desk is provided. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The dining area includes a breakfast room. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. The hotel also offers snacks.

Meals

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Four Points Flex By Sheraton Ishoj

Facilities
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  24-hour check-in
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  Air conditioning
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  Car Park
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  Currency Exchange
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  Hairdresser
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Pets
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Shops
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  Small supermarket
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Hand sanitiser
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
- -
  Breakfast Buffet

Location

Around this property:

Beach

5 km

Tourist Centre

15 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 112

User:Karessa K
Trip type: Family
No way to enter after hours
03 Oct 2025
No way to enter after hoursCall service phone +45 70 235 635We registered late an no code was ever sent to us. The number is inside and posted in another review It was the only way we could get in (middle of the night with children). Marriott (Sheraton): POST service phone +45 70 235 635OUTSIDE THE ENTRANCE
User:jennalI158YD
Trip type: Couples
Absolutely horrific!!!!
29 Dec 2024
No instructions on how to even access the hotel. We finally found the hotel and it’s inside a shopping centre, which isn’t stated anywhere - I wouldn’t have booked it if that was the case. We eventually found the lift to get up to the floor the hotel was on (supposedly floor 6) to then see in tiny writing on a sign by the elevator door that we needed to be on floor 8 rather than floor 6 - why isn’t this not stated downstairs by the elevator? Absolute shambles of a place! Rung the door to get in to check in and there was no answer - we rung several times and no one answered, luckily another guest was coming out of the check in door and they let us in, otherwise who knows how long we would’ve been waiting to get in!! Hallways by the elevators are dirty and dark ( I will insert a photo ) only one elevator was working and it was a small one that would fit no more than 2 people and 2 suitcases in. Radiator was noisy and constantly making a clicking noise. The area wasn’t the best location, very scruffy and a lot of dodgy people. We were even told by the locals to avoid Ishøj as they said it was known as the “ghetto”. Very good train connections though. Only positive thing was the bed was comfy.
User:Jjennieflo
Trip type: Couples
Creepy
14 May 2023
It's creepy at night and it has a bizzare check in policy but it was clean and comfortable. You get what you pay for which is what all you could really want. It's handy being in a big shopping centre and next to a train to get in and out of Copenhagen.
User:Excursion253334
Trip type: Business
It was the worst experience ever.
23 Sept 2021
Check in procedure was awful. Reception was closed. No any information about how to get to the hotel out of reception time. No any information provided by email: pin codes, etc. It took almost two hours to get into my room. Barbara Vestphael Christensen, Direktør at Four Points Flex by Sheraton Ishoj, responded to this review We are sorry to hear the hotel did not live up to your expectations. Our reception desk is closed during the night. The opening hours of the reception is stated on all booking website from our own to travel agents websites like Booking.com, Expedia etc. Furthermore, we send out an automated mail when you book through the travel agents' websites stating our opening hours, location, terms of parking (free) and where to check-in when arriving at the hotel. It is correct you need a PIN to enter the hotel. We send the PIN to all arrivals who have booked before noon in an email with check-in instructions. If you book a room on the same day after noon you will still receive the automated email with check-in instructions clearly explaining that you need to either call us beforehand to receive the PIN or contact us upon arrival where we can assist you remotely by opening doors and checking you in if you have difficulty doing so on our check-in machine. Our service phone +45 70 235 635 is available 24H every day of the week. The same applies to our door phones at the hotel. We are very sorry to hear it took you more than two hours to get to your room. Please contact us if you are in need of help as we could have reduced this process to about 10 minutes in total. Have a great day. Best Regards, Barbara VestphaelZleep Hotel Ishøj
User:Theory1973
Trip type: Couples
Weird and Funny
28 Dec 2019
We first went to check in on Level 8 (which should’ve really been Level 6...if you want to speak to someone face to face). So we checked in through an intercom and were asked “What city do you want to check in to?” I wanted to be sarcastic and say “Beijing”....but I said “here....Copenhagen...we’re on Level 8.”Our first night at 11:30pm, we woke up to 3 guys laughing at the end of our bed saying that we were in their room. They were obviously checking in late and their key somehow got access to our room. I don’t wake up that well and to have 3 guys talking another language in front of us at the end of our bed while my partner is half naked...was strange. The staff were very apologetic, but had no explanation or compensation or anything....not even a free breakfast.Your room isn’t cleaned everyday, it’s like a ‘when we feel like it policy’, which left us searching for toilet paper.Not that this bothered us but Levels 7,9 and sometimes 8 reeks of weed.Yeh tea and coffee would be great in the rooms too.Having said all that, the staff were always really nice....but just some STRANGE things. EvaL4574, Chef at Four Points Flex by Sheraton Ishoj, responded to this review Hi,Thank you so much for your feedback on your stay with us.I am so sorry to hear that somebody got access into your room during the night, and as explained during your stay we have no proper explanation on this and we felt so bad on your behave. The reason why we have the sign with check in 8th floor is due to the reception has limited opening hours during winter, so to avoid our guests to take the lift to the 6th floor and come to a closed door, to call our 24 hours service to get informed they need to got to the 8th floor, we think the direction works better for our guest by directing them directly for the 8th floor.At some point we hope to move our reception to the 8th floor as well so we will see our guests more during their stay with us. We have had some problems in our upturn with people sitting, and smoking we are doing our best to fix this issue, and we are working together on this issue with the shopping center, and aswell the city hall. Its a work in progress and I try will hard to get it fixed properly. Eventhough there where some issues during your stay with us - I do hope we will be able to welcome you back at some other time.Best Regards,Eva Larsen

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Four Points Flex By Sheraton Ishoj

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