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Phoenix Copenhagen

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Phoenix Copenhagen

locationCopenhagen, Copenhagen

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About Phoenix CopenhagenAbout Phoenix Copenhagen

Location

The hotel is wonderfully located in the centre of Copenhagen, close to the wonderful Amalienborg castle. In just a few minutes, guests will be able to reach Støget, Nyhavn and the Royal Theatre. The hotel is well situated for access to countless restaurants, bars, cafés and nightclubs all found within 100 metres from the hotel and public transport departs from stops directly in front of the building. Copenhagen Kastrup airport is a mere 20 minutes away.

Facility

7 suites, 75 single rooms and 137 double rooms are located on 4 storeys and can be reached by lift. The reception desk is open round the clock. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities of the rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics, aerobics and massage treatments.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Special meals, including vegetarian dishes, are also available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Phoenix Copenhagen Amenities at Phoenix Copenhagen

  • Facilities

    • -

      24-hour reception

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      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Foyer

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Massage

LocationLocation

Map preview

Around this property:

Nightclub

100 m

Shopping opportunities

100 m

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

553

Very Good

273

Average

138

Poor

68

Terrible

40

Recent Reviews: 1072

  • User:wflawless

    Trip type: Business

    Phoenix stay #2

    rating16 Jun 2026

    Mattress too soft (poor). Staff, food, location, and lounge were all excellent. She liked hair dryers, access to Netflix, and food variety at breakfast.

  • User:kentaurides

    Trip type: Friends getaway

    Central and comfortable

    rating05 Jun 2026

    Conveniently centrally located. Helpful and friendly front desk staff. Did not have the breakfast there so cannot comment on it. Rooms are small as expected but comfortable and clean. Would definitely stay again next time! Lasse Linnemann Johansson, at Phoenix Copenhagen, responded to this review Thank you for your kind review, KentauridesWe are delighted to hear that you enjoyed our central location and found our front desk team helpful and friendly. It is also wonderful to know that your room met your expectations in terms of comfort and cleanliness.We truly appreciate your recommendation and are pleased to hear that you would choose to stay with us again on your next visit to Copenhagen.We look forward to welcoming you back to Phoenix Copenhagen soon.Kind regardsLasse L Johansson Front Office Manager, Phoenix COpenhagen

  • User:FarAway50961806272

    Trip type: Couples

    Perfect Location, Very Comfortable Stay

    rating23 May 2026

    Since it was our first visit to Copenhagen, we had no idea which area to stay in. We randomly chose the Phoenix Copenhagen because it was central, and soon realized we made a great choice. We walked everywhere! Our room was a "compact double," which we found very comfortable and more than enough room. Breakfasts were delicious, and we dined twice in the restaurant for dinner. Housekeeping made up our room while we were at breakfast, and whenever we had any questions, the concierge were more than happy to help us out. Without any doubt, we would definitely stay at the Phoenix Copenhagen again. Lasse Linnemann Johansson, at Phoenix Copenhagen, responded to this review Thank you so much for your wonderful review and for choosing Phoenix Copenhagen for your first visit to Copenhagen.We are delighted to hear that our central location turned out to be the perfect base for exploring the city on foot, and that you enjoyed your stay in one of our compact double rooms. It is also great to know that both breakfast and your dinners in the restaurant lived up to expectations.Your kind words about our housekeeping team and concierge mean a lot to us. Providing attentive and welcoming service is something we truly value, so it is very rewarding to hear that the team helped make your stay comfortable and memorable.We sincerely appreciate your recommendation and would be thrilled to welcome you back to Phoenix Copenhagen on your next visit to the city.Best regards Lasse Linnemann JohanssonFront Office Manager

  • User:trulleri

    Trip type: Solo travel

    Nice stay

    rating23 May 2026

    As a whole a nice experience; welcoming staff, clean room. Breakfast good but not extraordinary. Lasse Linnemann Johansson, at Phoenix Copenhagen, responded to this review Dear Marcus, Thank you for taking the time to share your feedback following your stay at Phoenix Copenhagen.We are very pleased to hear that you had a nice overall experience and appreciated our welcoming staff as well as the cleanliness of the room. It is also great to know you enjoyed the breakfast, and we truly value your honest comments as they help us continue improving the guest experience.We hope to have the pleasure of welcoming you back to Phoenix Copenhagen again in the future.Best regards,Lasse Linnemann JohanssonFront Office Manager

  • User:hollylawson725

    Trip type: Business

    Would highly recommend the Phoenix Copenhagen!

    rating18 May 2026

    Amazing location, super-friendly staff. Room and its facilities were excellent. Lovely breakfast. So happy I chose to stay here. I will be returning! Lasse Linnemann Johansson, at Phoenix Copenhagen, responded to this review Dear Hollylawon725, Thank you very much for your fantastic review and for choosing to stay at Phoenix Copenhagen.We are delighted to hear that you enjoyed our location, the room and facilities, as well as the breakfast experience. Your kind words about our super-friendly staff truly mean a lot to the entire team Phoenix It is especially rewarding to know that you were happy with your choice to stay with us and that you are already planning to return. We look forward to welcoming you back to Phoenix Copenhagen again soon.Best regardsLasse Linnemann JohanssonFront Office Manager

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