A spectacular hotel and beach 20 minutes from the Puerto Plata cruise port. My wife and I were on a cruise and booked a day pass for this hotel during our port stay. Booked directly with the hotel, not through the cruise line. Amazing, amazing find. Beautiful grounds, buildings and beach. For a very reasonable price, we got the use of a hotel room, the restaurant, pool, spa, etc. Room and common spaces were spotlessly clean. Having the use of the actual hotel room for the day was so convenient - we could shower and change comfortably, instead of in a cabana on the beach. Stayed for lunch, and the restaurant (both food and service) were amazing. Staff could not have been nicer. We are actually considering coming back for a long weekend, we liked it so much. Highly recommend.
VIlma Beard, General Manager at Casa Colonial Beach & Spa, responded to this review
Thank you so much for your kind words! We’re delighted you chose to spend your day with us and that you enjoyed the facilities, service, and overall experience.It’s wonderful to know the day pass made your visit both comfortable and memorable. We would absolutely love to welcome you back for a longer stay soon!
User:NYCTCA
Trip type: Couples
An Exceptional Stay - Truly Defined by the People
11 Mar 2026
As beautiful as the rooms, food, and facilities are at Casa Colonial Beach & Spa, what truly makes this hotel extraordinary is the people. Every single member of the staff was gracious, warm, and genuinely attentive.From the moment we were picked up by the hotel shuttle, the experience felt seamless. When we arrived, Odalis greeted us with such warmth that he set the tone for the entire stay before we even stepped inside. Franklyn then made the check-in process effortless and welcoming.Our room was kept immaculate by Monica, whose housekeeping was efficient, thoughtful, and wonderfully unobtrusive. Even simple moments became memorable. Jordan and Joel made stopping by the lobby bar a pleasure each evening, and Rosalina created a heavenly poolside atmosphere with her delicious drinks and welcoming smile.Everything else - from room service to the restaurant, the spa, golf arrangements, and the beach - was excellent. The entire experience felt polished and relaxing from beginning to end.A special thank-you as well to Victoria (breakfast), Perla (spa), Felix (who kindly shuttled us by golf cart to nearby restaurants and shops), and Hilary and Ramon, who were all wonderful.I’ve taken many vacations, but I’ve never left one remembering the names of so many people who made the stay special. At Casa Colonial, I did - because they truly are that remarkable.We did not want to leave.
VIlma Beard, General Manager at Casa Colonial Beach & Spa, responded to this review
Dear Guest,Thank you so much for your beautiful words. It truly means a lot to us that your experience was shaped by the warmth and dedication of our team.We are delighted to know that so many of our colleagues—Odalis, Franklyn, Monica, Jordan, Joel, Rosalina, Victoria, Perla, Felix, Hilary, and Ramón—made such a lasting impression. We will be sure to share your kind recognition with each of them.It was an absolute pleasure having you with us, and we hope to welcome you back very soon for another unforgettable stay.
User:nancy b
Trip type: Couples
Dona Rosa' Miel
19 Feb 2026
The Hotel was amazing, the people unforgettable and wonderful. The room we had Dona Rosa was perfect. The location was also close to downtown. The value was good, we had one of the most expensive rooms it was a bit higher. It was clean throughout the hotel. No noise, of course, no entertainment either. Service impeccable. Amenities great! Victoria was so sweet and brought me a special honey to bring home.
VIlma Beard, General Manager at Casa Colonial Beach & Spa, responded to this review
Thank you for your beautiful review. We are so happy to know you enjoyed Doña Rosa, our peaceful atmosphere, and the overall service.Your kind words about Victoria truly mean a lot — we will gladly share them with her. Thoughtful gestures like the special honey are part of the experience we love to create at Casa Colonial Beach & Spa.We look forward to welcoming you back soon.
User:CVO_10
Trip type: Couples
Absolutely perfect!
14 Feb 2026
Possibly my favorite hotel of all time. We were here for 8 days. The hotel and grounds are stunning and our room was beautiful. The staff were not just polite, but friendly. Without exception, every employee greeted us with a smile and an Hola! I truly loved this hotel and would definitely go back.
VIlma Beard, General Manager at Casa Colonial Beach & Spa, responded to this review
What a joy to read your review — thank you for your beautiful words.We are truly honored to be considered possibly your favorite hotel of all time. It means so much to all of us at Casa Colonial Beach & Spa to know that you enjoyed not only the grounds and your room, but especially the warmth of our team.Your kind recognition of their smiles and genuine hospitality will certainly be shared with everyone. We would be absolutely delighted to welcome you back for another perfect stay.
User:Potatoefritz
Trip type: Couples
Luxury with an unexpected service flaw.
23 Jan 2026
I went there twice for dinner, and on both occasions my experience was spoiled by a very unpleasant and intrusive Indian head waiter.
VIlma Beard, General Manager at Casa Colonial Beach & Spa, responded to this review
Thank you for dining with us and for sharing your feedback. We are truly sorry to hear that your experience was affected by a service interaction that did not meet expectations.At Casa Colonial Beach & Spa, we strive to provide attentive yet discreet service, and your comments have been shared with our team to ensure this is properly addressed.We appreciate your feedback and hope to have the opportunity to welcome you again.
Playa Dorada, Puerto Plata
About Casa Colonial Beach & Spa
User Rating & Reviews
21 Mar 2026
23 Jan 2026
0204 505 9777