Great service, nice clean rooms, special shoot out for Chemi from Oak Wine Bar who was so professional and courteous (3 couples) that we went 3 times. Maids were also wonderful and helpful. Nice walking beach.
User:Camilla S
Trip type: Solo travel
I loved it!
19 Jun 2017
I have been to this hotel a few times and I have always been happy! I loved the food and the staff were amazing and so kind! They were always happy. The entertainment staff were INCREDIBLE! The shows were outstanding and they interact with everyone so positively and have so many fun things to do! It is wonderful for children, as well! It is a beautiful hotel and I will definitely go back!
, Director Comercial at Hotel Beach House Playa Dorada, responded to this review
Wow, wow, wow !!! This was a perfect way of saying, simply the truth, compared to those who believe that compare a 3 star package, with a 5 star rated. Thank you Miss. Camila for describing so well what is quality - price of a product.We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets.Thank you for mentioned our Staff, they really works hard in order to pleased our guests, pampering and trying they enjoy their holidays.We are at your service on your next visit because we have a high level of regular customers in this property each year who love the warmth of our employees and the services we offer. Thank you very much!!!
User:OurBeyond
Trip type: Couples
Anniversary Vacation
06 Jun 2017
Firstly, I had read all reviews prior to our visit, as I do for anywhere we travel. So much negativity is really not warranted. This is a 3* resort and that is exactly what you get. For the price we paid we were extremely happy from beginning to end of our vacation.RESORT: The grounds are very well kept and quite pretty. Landscapers working everyday to keep it looking nice. The pool was clean, the workers attended to it every morning. There are plenty of lounge chairs but I suggest a few umbrella's for shade are needed. The lobby is open air and very nice, WIFI was never an issue, worked when we needed it. The Resort is older but clearly everyone is doing the very best to keep it looking nice. We had no issues with the power going out our entire week. As anywhere there may be issues that go on but minding your own business regarding things that have nothing to do with you is the best way to enjoy your vacation. The resort cannot control what some people may do but security and management are there 24/7 to deal with situations. ROOM: Building 19 -- We paid for a standard room but were pleasantly surprised when we arrived to get a lovely 2 floor room. Entered into a dining/sitting area. Flat screen TV and AC that was on and worked perfectly. We had a mini fridge, it was cold and did the job. No issues at all. Up the spiral staircase to a huge bedroom with a king size very comfy bed another flat screen TV and yes, another fully working AC. Walk in shower was clean and fresh as were the towels and linen. We had a huge balcony overlooking the grounds. FOOD: My husband loves to cook so I am being very fair with my comments. We went with open minds and chose to find the good. Well we were not disappointed. The food was fine, DR food, DR spices, DR ways of cooking. There was always plenty. If you went hungry it was your own fault. The fresh tropical fruit was just amazing !!! Can't get that freshness back home in Canada. The fajitas/burritos were fabulous. The pizza and chicken at the beach was great. No complaints ! They brought in a blender to the pool bar to make slushy drinks and they were very nice too. One tasted just like an old school pink popsicle. They never ran out of any booze the entire week.STAFF: Cannot say enough about the staff, they give 100%, what a wonderful group of people. For the evening shows it is all the entertainment staff who put them on, Very talented group. Our flight left late in the evening so we asked the day before if we could have late check out. The manager (Ferreira) was wonderful and let us stay in our room until we were ready to check out at no extra cost. I know it is low season but he did not have to do this for us. Now the star of the staff hands down is VICTORIANO at the beach. We have never had better beach service anywhere. He is a 5 star employee and Beach House is lucky to have him ! What a wonderful asset he is. BEACH: The BEST !! on the entire strip. Great tiki hut shades, no other resort has them. You don't have to keep moving with the sun to stay shaded. Kept very clean and the views spectacular of the ocean itself and the mountains. No rocks in the water all sandy. Morning walks most enjoyable. We loved it !! The locals selling their trinkets and such were not a problem at all. A firm no and they were on their way. Same for the Orange Market just a short walk down the beach.. All friendly, no rude people at all. A little pushy maybe but I love to barter back and forth with them.There is one strange little man trying to sell horseback riding on the beach. He does not like to hear no and cusses under his breath at you all while making horse noises. We just shook our heads and giggled. We had a fantastic vacation as we always do. Would we return to Beach House?YES ! We would and thank you for a great holiday.
, Director Comercial at Hotel Beach House Playa Dorada, responded to this review
Wow, wow, wow !!! This was a perfect way of saying, simply the truth, compared to those who believe that compare a 3 star package, with a 5 star rating. Thank you Mrs. GERRI M for describing so well what is quality - price of a product.Thank you also for mention our Staff, they really work hard in order to pleased our guests. We are at your service on your next visit because we have a high rate of regular customers in this property each year who love the warmth of our employees and the services we offer.Thank you very much!!!
User:Dark2015
Trip type: Solo travel
Back from my 2 home
29 May 2017
I Just return from beach house playa dorada, as always i have no cumpla int at all, not many People at all. Love to see my friends from entertaiment. Big hug to francisco, chiki monky, and all the entertaiment team. Robert and Roberto at the bar. I recomended
, Director Comercial at Hotel Beach House Playa Dorada, responded to this review
Dark 2015 Thank you very much for your comments in your recent holidays and enjoyed as the majority of our hotel guests. well knowing they paid for a 3 stars rated resort. - price of a product.We are at your service on your next visit because we have a high rate of regular customers in this property each year who love the warmth of our employees and the services we offer.Thank you very much!!!
User:nicolebB6420CN
Trip type: Couples
Too bad the beach is so great, the hotel does not compare
16 May 2017
The BEDs are bad, the facility is old, and the food was monotonous. Took till day 7 to get bacon at breakfast. But the Animation and service staff were so great. The resort was really dead and we had them all to ourselves, but they were so great. The language barrier was tough but there always seemed to be someone that could interpret the conversation. If not for the great staff and BEAUTIFUL beach, we would have been very mad. There are a lot of resorts along this strip of beach so I'm sure you could find one to say at that was more up to date. They are trying to renovate so higher end suites but not quick enough.
, Director Comercial at Hotel Beach House Playa Dorada, responded to this review
Dear Nicole , we appreciate your comments in an analytical and conscious way of the service received. It is totally true that the quality is related to the payment of the service.( Value for Money). We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets. However we are open to ideas and working in the areas to improve.We are sorry for the Bacon at the Breakfast, some period are difficult to find it !!We hope to serve you again in the future, because we have a high level of customers that repeat our property.
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