Grand Sirenis Punta Cana Resort

Recent Reviews: 15956

• User: Claudia D

  Trip type: Family

  Vacation Ruined

  The restaurants were all booked for our entire stay so you are forced to eat at the buffet..The whole restaurant smells like stinky fish, the meat is dried and tasteless, the salad looked like leftovers, there was only one small ice cream bucket where everybody stick their hands on. Overall the buffet food is unappealing, sloppy, greasy mediocre and I would dare to say antihigienic.The staff look… Read moreThe restaurants were all booked for our entire stay so you are forced to eat at the buffet..The whole restaurant smells like stinky fish, the meat is dried and tasteless, the salad looked like leftovers, there was only one small ice cream bucket where everybod… Read more

• User: Edwin M

  Trip type: Family

  Three star at best!

  Our recent stay at Grand Sirenis Punta Cana was a mixed experience. While we had a great vacation overall, there are several areas where the resort could improve, particularly regarding service consistency and guest engagement.The resort itself is visually appealing, with beautiful, well-maintained grounds. However, some of the rooms could use a little TLC. As Ultimate Leisure Club (ULC) members,… Read moreOur recent stay at Grand Sirenis Punta Cana was a mixed experience. While we had a great vacation overall, there are several areas where the resort could improve, particularly regarding service consistency and guest engagement.The resort itself is visually app… Read more

• User: Vicky G

  Trip type: Family

  Do not book this hotel

  This was probably the worst holiday we have ever been to as a family. The attitude of staff the hotel rooms the food was terrible. We booked this as a 5 star hotel this was not in any way 5 star. My son is still suffering from diarrhoea and we have been home for just over 7 days, but we all suffered while we were there. We struggled to find foods we liked, couldn’t have any salads as it gave us al… Read moreThis was probably the worst holiday we have ever been to as a family. The attitude of staff the hotel rooms the food was terrible. We booked this as a 5 star hotel this was not in any way 5 star. My son is still suffering from diarrhoea and we have been home f… Read more

• User: stephen b

  Trip type: Couples

  Open honest opinion

  Please don’t ignore the negative reviews. Avoid at all costs. The place is a major health & safety and hygiene risk. The rooms are filthy, mouldy, dated and in need of a major renovation. The place is like faulty towers / pontins standard. Electric cables used by the staff inches from the pool , fatality waiting to happen. Fire in the restaurant and wasn’t even evacuated, still allowing people… Read morePlease don’t ignore the negative reviews. Avoid at all costs. The place is a major health & safety and hygiene risk. The rooms are filthy, mouldy, dated and in need of a major renovation. The place is like faulty towers / pontins standard. Electric cables… Read more

• User: Friederike K

  Trip type: Family

  Carefully consider other options before booking this hotel

  We stayed at Grand Sirenis Punta Cana from June 1–8, 2026.When we arrived at the hotel in the afternoon, check-in was quick and easy, and we were pleasantly surprised to receive a complimentary room upgrade.Unfortunately, once we got to the room, we started noticing several cleanliness issues. At first glance, the room looked acceptable, but after unpacking and walking barefoot for less than five… Read moreWe stayed at Grand Sirenis Punta Cana from June 1–8, 2026.When we arrived at the hotel in the afternoon, check-in was quick and easy, and we were pleasantly surprised to receive a complimentary room upgrade.Unfortunately, once we got to the room, we started no… Read more