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Homedominican-republic

Trs Cap Cana Waterfront & Marina Hotel

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Trs Cap Cana Waterfront & Marina Hotel

locationPunta Cana, Punta Cana

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About Trs Cap Cana Waterfront & Marina HotelAbout Trs Cap Cana Waterfront & Marina Hotel

Location

This resort warmly welcomes guests in Punta Cana. For those in need of an adults-only holiday, it provides everything needed for a pleasant stay.

Facility

The resort has a lift and features 115 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, golf and horse riding. With motorboat rides, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, darts, yoga, callisthenics and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

Meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available. The resort offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Trs Cap Cana Waterfront & Marina Hotel Amenities at Trs Cap Cana Waterfront & Marina Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Packaged meals

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Badminton

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Speed Boating

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2931

Very Good

416

Average

196

Poor

134

Terrible

137

Recent Reviews: 3814

  • User:Ken C

    Trip type: Family

    Below Average!!

    rating06 Jul 2025

    Not the best of resorts! Service was ok. For the money, I expected better! Food was below average. Overall, would not recommend this resort to anyone.

  • User:vanzeecr

    Trip type:

    Honeymoon Trip

    rating28 Apr 2025

    It was a great resort! Warm welcoming from the staff. Food was amazing! Beach is small. Pool was large and plenty of space and chairs to lounge. Overall experience was 9/10 would recommend. Héctor De León, Atención al cliente/recepción at TRS Cap Cana Waterfront & Marina Hotel, responded to this review Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

  • User:Peter G

    Trip type: Couples

    Amazing Hotel! Enjoy my stay

    rating27 Apr 2025

    This hotel went above my expectations, I was so thankful to the staff, they made our stay hassle free. The animation team was AMAZING so great. I had a very relaxing time by the pool, the drinks were great and the food was even better. I was very impressed with our room as the bed was so comfy and clean! I cannot wait to go back next year or sooner. Wonderful hotel! Héctor De León, Atención al cliente/recepción at TRS Cap Cana Waterfront & Marina Hotel, responded to this review Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

  • User:Wolfgang M

    Trip type: Couples

    Wonderful experience

    rating27 Apr 2025

    Hello to all ; I stayed at this wonderful Hotel at Cap Cana and I must say it was delightful and friendly and the food was sooo good but there was one gentleman by the name of Charlie and because of Charlie we had the best time ever Charlie was the best host I have ever had and please believe me I travel a lot and Charlie was always warm hearted and gave us great advice where to visit but most of all his care made us stay on the property most of the time and Charlie was such a great entertainer as well I thought I was watching a Vegas show in the evening and to all out there please come here and have that great experience and laughter and beautiful beaches and warm hearted locals it was amazing and hopefully we shall meet you there and I am sooo grateful to Mr Charlie thank you thank you . Héctor De León, Atención al cliente/recepción at TRS Cap Cana Waterfront & Marina Hotel, responded to this review Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

  • User:Caroline-CLP351

    Trip type: Couples

    A potential gem

    rating20 Apr 2025

    This was our third time visiting the Dominican Republic but the first time at TRS Cap Cana. We stayed at the TRS Turquesa last time and decided to see what this resort had to offer. Whilst there were a fair few negatives about this resort I understand that there was a take over occurring at the time of our visit which probably explains some of the issues we encountered. This started at check in which was slow, and it appeared that there was a lack of staff both at the check in desk and bell service. We were shown to our room in block 1 which was a fair size, it had a small walk in wardrobe and private balcony overlooking the marina. As our bags didn’t come straight away and we’d had a long day travelling, I walked back to collect them from reception as I couldn’t wait any longer. The room was clean but it appeared worn and in need of renovation. The mini bar was well stocked everyday with soft drinks and local beer. The toilet got blocked on one occasion we phoned for this to be cleared and the workman came promptly and solved the blockage straight away. Room service was relatively quick, less than 30 mins. There were a few restaurants but not all were open and we had to wait to hear from the butler which restaurants were open each day. This has to be one of the poorest experiences that I have had with regards to the freedom to choose restaurants but then also the service and food quality was poor too. I won’t go into the details here but if food is an important part of your holiday then this resort experience wouldn’t be for you. The quality of the service from staff overall was variable ranging from very poor to excellent. The service is the restaurant Gaucho was very poor. Thankfully we were fortunate to have Esmerlin with us by the pool. She was very good and always made sure we had our favourite cocktails throughout the day. There was plenty of room around the spacious pools and we were always able to find a seat with shade. I went swimming every morning before breakfast and was able to keep to my daily routine which was good. The pool was regularly cleaned each day but is in need of renovation. We were unable to use the beach as it was packed with the most seaweed I’ve ever seen. We knew that the beach was small but we weren’t aware of the seaweed issue. The hotel however has a free shuttle service twice a day to the Juanillo beach which was absolutely beautiful and I would recommend you visit. Jose was one of the drivers for this shuttle service and we were so glad for his help on our last day as he went above and beyond for us to ensure we got to our transfer that was not allowed into Cap Cana - Muchas gracias Jose. Whilst there were many issues at this resort they did not stop us from enjoying our stay and we would visit again in the hope that the new management solves some of these issues. Héctor De León, Atención al cliente/recepción at TRS Cap Cana Waterfront & Marina Hotel, responded to this review Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

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