whala!urban punta cana

Recent Reviews: 339

• User: sumt22021

  Whala! Indeed!

  Fabulous! We thoroughly enjoyed our stay! Pleasently surprised! Thank you for making us feel welcome. Darlin Pimentel, Marketing at Whala!Urban Punta Cana, responded to this review Dear Sumt,We are pleased to know that your stay was satisfactory, and we hope to have the pleasure of welcoming you again very soon to continue providing you with a pleasant experience.Darlin -whala!urbanFabulous! We thoroughly enjoyed our stay! Pleasently surprised! Thank you for making us feel welcome. Darlin Pimentel, Marketing at Whala!Urban Punta Cana, responded to this review Dear Sumt,We are pleased to know that your stay was satisfactory, and we h… Read more

• User: lilisegui

  Vacation

  Nice time in the hotel and service the staff was profesional doing good job . I pass a good time during my vacation Darlin Pimentel, Marketing at Whala!Urban Punta Cana, responded to this review Dear Lilisegui,We sincerely thank you for taking the time to share your experience.Thank you for your kind words about our team and our service. We are glad to hear that you enjoyed your stay and had… Read moreNice time in the hotel and service the staff was profesional doing good job . I pass a good time during my vacation Darlin Pimentel, Marketing at Whala!Urban Punta Cana, responded to this review Dear Lilisegui,We sincerely thank you for taking the time to… Read more

• User: Marcelo S

  Honest and good

  This is an honest hotel. It is a solid 3+ star with good services. The lady at the reception was very good. The room and common spaces are very clean. WiFi worked very well.I did not use the pool nor gym but they looked good.I enjoyed the breakfast but found the snack bar food average/meh.Others complained about pillow sizes and there are simple things like being able to get help with scissors nee… Read moreThis is an honest hotel. It is a solid 3+ star with good services. The lady at the reception was very good. The room and common spaces are very clean. WiFi worked very well.I did not use the pool nor gym but they looked good.I enjoyed the breakfast but found t… Read more

• User: lodewijk2026

  A nice place to stay

  The place is clean, the people are friendly, it's a nice atmosphere. Only 1 small point is that the people speak only Spanish, except the reception Darlin Pimentel, Marketing at Whala!Urban Punta Cana, responded to this review Dear Lodewijk,Thank you very much for sharing your opinion about your stay with us.We are delighted to hear that you enjoyed the cleanliness, the friendliness of the st… Read moreThe place is clean, the people are friendly, it's a nice atmosphere. Only 1 small point is that the people speak only Spanish, except the reception Darlin Pimentel, Marketing at Whala!Urban Punta Cana, responded to this review Dear Lodewijk,Thank you very… Read more

• User: DYPASK

  Substandard Services

  We requested for a crib months in advance, but it was not available when we arrived despite the availability advertised online. The room smelled awful. The sofa bed was incredibly rusty and old. Wifi was unable to be connected from the living room or the bathroom. It was only available in our bedroom where it also got frequently disconnected. We will not return. Just spend a bit more and go to a p… Read moreWe requested for a crib months in advance, but it was not available when we arrived despite the availability advertised online. The room smelled awful. The sofa bed was incredibly rusty and old. Wifi was unable to be connected from the living room or the bathr… Read more