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Homedominican-republic

Barcelo Santo Domingo

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Barcelo Santo Domingo

locationDominican Republic, Santo Domingo

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About Barcelo Santo DomingoAbout Barcelo Santo Domingo

Location

The hotel is situated at the heart of Santo Domingo, the capital of the Dominican Republic. Links to the public transport network are to be found directly in front of the hotel.

Facility

217 rooms, including 8 junior suites, 7 suites, 100 single rooms and 101 double rooms, are located on 9 storeys and can be reached by lift. English- and French-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set, a trouser press and a tumble dryer. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

Whether sporty and active or in need of a more restful kind of holiday, guests will find the perfect place to leave everyday life behind in the pool complex, which includes 2 indoor and outdoor pools. There are children's pools as well. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A sun terrace, sun loungers, and parasols are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. The hotel offers plenty of activities and entertainment options, including an entertainment programme, live music, a dance club, a casino and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Barcelo Santo Domingo Amenities at Barcelo Santo Domingo

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

10 m

Shopping opportunities

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2240

Very Good

619

Average

264

Poor

155

Terrible

163

Recent Reviews: 3441

  • User:bonnyg_n

    Trip type:

    1 night stay review

    rating02 Jun 2026

    I can't thank the Barceló staff enough for their kindness during my stay. Unfortunately, I had a small accident at the hotel—I missed a step, twisted my ankle, and was in quite a bit of pain.From the moment it happened, the staff went above and beyond to help me. They assisted me back to my room, brought me ice, and made sure I was as comfortable as possible. What stood out most was how genuinely caring and concerned everyone was. Throughout the evening, several staff members checked in on me to see how I was doing and whether I needed anything.I would especially like to recognize Carlos Mora from the security team and the management. The staff was incredibly helpful, attentive, and compassionate during the entire situation. Their kindness and willingness to assist made a difficult and painful experience much more manageable, and I am truly grateful for their support. Barcelo Santo Domingo, Otro at Barcelo Santo Domingo, responded to this review Thank you for taking the time to share your experience. We are sorry to hear about your accident and hope that you have made a full and speedy recovery.Your kind words mean a great deal to us. Providing genuine care and support to our guests is at the heart of what we do, and we are pleased that our team was able to assist you during such an unexpected situation. We will be sure to share your recognition with Carlos Mora, our Security team, and the management staff, who will be delighted to know their efforts made a positive difference.Thank you for choosing Barceló Santo Domingo. We truly appreciate your trust and look forward to welcoming you back under happier circumstances.Warm regards,Barceló Santo Domingo Management

  • User:Richard W

    Trip type: Business

    Masterful Operations & Flawless Security for Large-Scale Student Groups

    rating31 May 2026

    As a professional destination and event manager, executing a 10-day program for 250 participants—comprised of nine separate groups of middle school students from Texas and their chaperones—requires extraordinary logistical precision. The Barceló Santo Domingo delivered on every front, proving to be an exceptional partner for high-occupancy, complex youth movements.The tone for our successful stay was set immediately at arrival. Under the brilliant direction of Reception Manager Daneiva Belén, both the check-in and check-out processes for our massive delegation were handled with incredible efficiency, speed, and professionalism. Furthermore, the property's standard of cleanliness was superb throughout the 10 days; the guest rooms, linens, bathrooms, and public hallways were kept absolutely immaculate.Our program relied heavily on the banquets department, requiring two private meals per day for our entire delegation. Serving 500 covers daily across private dining salons is a massive undertaking, yet the experience was seamless. The food was consistently delicious, featuring a highly varied cuisine. Special recognition goes to Rosael Quezada in the Sales department for her masterful coordination of the internal teams, and to Wilka Martinez and her entire banquets department for their flawless execution. The banquet supervisors—Sarah Espaillat, Juan Lagares, German Rodriguez, and Lisa Santos—along with chefs Genaro Susaña, Donato Ramires, and Emmanuel Garo, delivered remarkable efficiency. Furthermore, Manuel Ramirez (encargado de materiales) was indispensable, ensuring we always had the necessary equipment on hand.A massive standout of our stay was the Executive Lounge. The entire lounge staff was incredibly attentive, friendly, and helpful, offering a sanctuary of seamless service that provided invaluable support to our management team throughout the intense program.For a student group, safety and moving luggage efficiently are non-negotiable. The front door security officers and the exceptional bell team (maleteros)—Henry Lora, Aurelio Alcalá, Carlos de la Cruz, and Bautista Romero—managed our daily arrivals and departures with strict vigilance. Guest Services standout Yuleisy Molino ensured our logistics remained smooth, and the hotel accommodated our critical request to provide dedicated security personnel on every single floor where students were housed.From arrival logistics to banquet execution, the staff’s adaptability made a massive logistical puzzle feel effortless. I highly recommend the Barceló Santo Domingo for any organization hosting large-scale group programs. Barcelo Santo Domingo, Otro at Barcelo Santo Domingo, responded to this review Thank you for your wonderful review and for choosing Barceló Santo Domingo for such an important program. We are truly honored by your recognition of our team's efforts in delivering a seamless experience for your students and staff.Your kind words about our Front Desk, Banquets, Executive Lounge, Security, Bell Staff, and Customer Service teams will be proudly shared with everyone mentioned. It was a pleasure to host your group, and we are delighted that our commitment to service, safety, and operational excellence contributed to the success of your event.We look forward to welcoming you and your groups back in the future.Warm regards,Barceló Santo Domingo Management

  • User:vish9090

    Trip type: Business

    Best Hotel in Santo Domingo

    rating03 May 2026

    From the very first moment, this stay felt special. The welcome wasn’t just warm—it felt like arriving somewhere you truly belong. Every detail, every smile, and every interaction added to an experience that was effortlessly delightful.A heartfelt thank you to Yuleisy Molina and Alison and Youle true stars of the team. Their energy, attentiveness, and genuine care turned a great stay into an unforgettable one. They didn’t just assist us—they elevated our entire experience with their kindness and dedication.This wasn’t just a hotel stay, it was a collection of beautiful moments. Already looking forward to the next visit! Barcelo Santo Domingo, Otro at Barcelo Santo Domingo, responded to this review Dear Choksi,Thank you very much for your wonderful feedback and for sharing your experience with us.We are truly delighted to know that your stay felt so special from the very first moment and that every detail contributed to a memorable experience.We sincerely appreciate your kind recognition of Alison and Youle, and especially your generous mention. It was a true pleasure to assist you, and your words are a great motivation for our entire team.We are thrilled to know that your stay became a collection of beautiful moments, and we look forward to welcoming you again very soon.Kind regards,Yuleisy MolinaGuest Experience Manager

  • User:Ricardo G

    Trip type: Business

    Excellent attention

    rating29 Apr 2026

    Excellent attention by all the staff, specially Luis Arias at the front desk!!! Barcelo Santo Domingo, Otro at Barcelo Santo Domingo, responded to this review Dear Guest,Thank you very much for sharing your experience at Barceló Santo Domingo. We are pleased to know that you received excellent attention from our entire team, especially from Luis Arias at the front desk.It will be our pleasure to share your kind recognition with him.We look forward to welcoming you again very soon.Kind regards,Yuleisy MolinaGuest Experience ManagerBarceló Santo Domingo

  • User:Mio D

    Trip type: Family

    Unforgettable

    rating23 Apr 2026

    Arriving at the Barceló Santo Domingo (formerly Lina) feels like coming home, and I always leave wanting to return. A couple of weeks ago, I requested they organize a reception for 21 people to celebrate my father's 85th birthday at their Japanese restaurant, Kyoto, and it was simply excellent. It was a delightful experience from beginning to end. The food was exceptional, the staff attentive, and the ambiance perfect for a cozy evening. Highly recommended! Hotel Barceló Santo Domingo, Otros at Barcelo Santo Domingo, responded to this review Dear miod800,Thank you very much for your kind and heartfelt review. We are truly honored to know that each visit feels like coming home and that you continue choosing us for such meaningful occasions.It was a pleasure to be part of your father’s 85th birthday celebration at Kyoto Restaurant. We are delighted to hear that the experience, from the food to the service and ambiance, met your expectations and made the evening special.Your recommendation means a great deal to us, and we look forward to welcoming you back for many more memorable moments.Kind regards,Guest Experience Team- RP

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