Four Points by Sheraton Santo Domingo

Name: Four Points by Sheraton Santo Domingo
Address: KM 22 Autopista Las Americas, Santo Domingo, dominican-republic
Telephone: +44-204-505-9777
Rating: 3.9

Santo Domingo, Dominican Republic

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About Four Points by Sheraton Santo Domingo

location

This upmarket hotel is located in the leisure district of Santa Domingo and around 8 km from the beach. Transfer to the airport takes around 5 minutes and the town centre can be reached within 25 minutes.

facility

124 rooms are located on 4 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As an extra convenience, bathrooms provide cosmetic products. The hotel has non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace, sun loungers, and parasols are available. There are many ways to relax or stay active at the hotel, including golf, a gym and aerobics. An entertainment programme and live music are also options for entertainment.

meals

The dining area includes a non-smoking restaurant and a bar. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available. Alcoholic beverages are available.

Amenities at Four Points by Sheraton Santo Domingo

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Outdoor Furniture
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  Picnic area
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  Reception
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Table Tennis
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  Gym
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Beach

8000 m

Golf Course

30000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

124

Very Good

Average

Poor

Terrible

Recent Reviews: 316

User:Rachel C
Trip type: Family
Excellent service
17 May 2025
The quality of service and room amenities was excellent. It is very convenient if you need to travel to the airport in Santo Domingo since it's a 10 minute drive. The hotel has 24hr taxi service to assist with your travels and reception staff can speak English
User:luisgD5457IS
Trip type: Family
Good for the price
28 Dec 2024
Lets be clear, the hotel has seen better days, you can see the carpets are worn out, some doors seemed left open, not closed on various corridors, some open spaces were not being used & were dark. The room was cleaned, A/C was good, water was good for showers & bed was good. Service was good from staff specially in the breakfast area. Breakfast was very good, plentiful & we thought much better than we expected. They cook omelettes to your liking, plenty of fruits, cheeses & Dominican Mangu, Salami & fruits. Breakfast was the highlight of the stay. Pool looks good. Overall, we felt for the price & one night stay, this was a good option.
User:GlobalTravelNordic
Trip type: Business
No room cleaning
17 Aug 2023
No cleaning of room during a two-day stay, after two reminders, despite reminders to the reception. Had to beg for toilet paper and emptying of trash. The phone in the room doesn't work so calling the reception was via my own phone. Nobody came to look at it until after a couple of reminders. This is not acceptable at a hotel of this purported standard and high price.
User:garyb545
Trip type: Solo travel
A Convenient Hotel Near the Airport
21 Apr 2023
I was on a solo birding trip to the Dominican Republic. The Quality Hotel Real Santo Domingo is convenient to the airport. I had planned a birding visit to the National Botanical Gardens in the capital, so I booked two nights for the start of my trip. The taxi from the airport to the hotel was absurdly expensive; I was tired when I got to the airport, and did not want to fuss with getting an Uber, using my brand-new SIM card. I don't think the hotel has a shuttle bus, unfortunately. The restaurant at the hotel was good, and the garden is a pleasant place to while away some time. After being favorably impressed with this hotel, I booked it for the final two nights of my stay as well.
User:J2894SZianm
Trip type: Couples
Poor
15 Feb 2023
Had to stay here due to missing connecting flight, no other hotel close to airport available - 3rd floor, double room expensive, carpet in hallway smelt, air conditioning unit in room so noisy couldn’t sleep, toilet wouldn’t flush, plug in sink wouldn’t remove as connector rusted and broken off, no hot water in sink, no bar (was closed) no restaurant as such as a college baseball team staying and seemed to have a set menu only - breakfast! Don’t bother, never again hopefully