Dann Carlton Quito

Name: Dann Carlton Quito
Address: Avenida República de El Salvador N34-377, Quito, ecuador
Telephone: +44-204-505-9777
Rating: 4.1

Norte, Quito, Ecuador

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About Dann Carlton Quito

location

This hotel is located in Quito.

facility

The hotel has a lift and features 210 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. There is also a safe and, for a fee, a minibar. A trouser press is provided for guests' convenience. Internet access and a telephone are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

Excellent swimming awaits guests at the indoor pool. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

meals

Dining facilities include a restaurant, a dining room, a café and a bar. Breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Dann Carlton Quito

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Sun Deck
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Sauna
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  Gym
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  Billiards/Snooker
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  Golf
Transfers
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  Airport Transfers

Location

Around this property:

Centre

1000 m

Airport

38000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

403

Very Good

321

Average

Poor

Terrible

Recent Reviews: 898

User:177christinaw
Trip type: Friends getaway
Really Enjoyed Our Stay Here
10 Jan 2026
The hotel is beautiful and in a great location. Definitely a higher end hotel. The rooms were large and everything was decorated for Christmas. It was easy to find restaurants nearby and it was a short walk to the botanical gardens and other sites. We took a $4.50 Uber to the Mariscal Artisan Market where we bought souvenirs. The breakfast buffest was good, with a lot of options. We also had a group dinner here. The food was very good. Really enjoyed our stay here.
User:ralphb124
Trip type: Couples
Amazing stay with Christmas festivities
16 Dec 2025
We stayed at the Dann Carlton for a night between two tours. WE LOVED IT! What a great hotel, and great value (compared to the UK). They had Christmas decorations & festivities up when we arrived, so had some mulled wine. The room was huge, two double (possibly queen) beds. We used the steam room & sauna - Theres quite a big spa/swimming pool/gym area.Breakfast buffet had a very big spread too.
User:Sheila A
Trip type: Friends getaway
Too noisy to sleep but nice hotel setting
18 Oct 2025
Hotel has unique elements throughout giving it an impressive feel. The room was very large yet bathroom was tiny. Had a group dinner in Opera restaurant and it was good with excellent service. Down side is way way too much outside noise to get a good nights sleep and the presence of police with masks, body armor and more. Seeing 5 police at the entry just isn’t appealing. Security is importany by not like this.
User:Yappuh
Trip type:
What a shame!
16 Aug 2025
The DC is not what it used to be. We were used to come here once a year and have great breakfast buffet with proper Ecuadorian food. Now several dishes at breakfast are Asian (?) without any asians in sight. The ceviches are now being served in an egg cup. The sausages seem the cheapest from the supermarket. Then the room. We ordered a king bed suite with a sleeping sofa for our son. First we got a double bed bedroom, which was then changed. Towels were for only two, while they knew we were with three. And toilet paper? There was only place for one role next to the toilet so for three nights we needed to call late at or in the middle of the night that we ran out. And then we now also saw they became ‘pet friendly’ meaning that you can easily end up in a room where someone took their dog in bed or whatever… gross!I think this was our last visit here, we are sorry to say so. Alejandra Bigott, Atención al huésped/Recepción at Hotel Dann Carlton Quito, responded to this review Dear Yappuh, thank you for taking the time to share your experience with us. We sincerely regret that your last stay did not meet your expectations or the standards we strive to maintain.Regarding breakfast, we understand how important it is for our guests to enjoy a culinary experience that reflects our roots. We have noted your comments regarding the variety and presentation of our dishes and will share them with our kitchen team to evaluate improvements. Our goal is to offer an authentic experience while continuing to innovate.Regarding the room, we deeply regret the inconveniences related to the bed type, towels, and toilet paper supply. These details, although they may seem small, significantly impact our guests' comfort, and we appreciate you bringing them to our attention so we can correct them.Regarding our pet-friendly policy, we understand that it may not be to everyone's liking. However, we have strict deep cleaning protocols to ensure that all rooms, regardless of previous occupancy, are in optimal condition for the next guest.We sincerely regret that your visit was not satisfactory. We truly appreciate the years you spent choosing us and hope that, in the future, you will give us another opportunity to offer you the experience you and your family deserve.
User:StarGalacticTrotter
Trip type: Solo travel
Nice hotel
02 Jun 2025
Nice hotel with attention to detail. The room I stayed in was spacious and very clean. Well furnished and the bed was comfortable. Breakfast was plentiful and with a good choice. The food in the restaurant was superb. Happy to stay here again if I come to Quito. Alejandra Bigott, Atención al huésped/Recepción at Hotel Dann Carlton Quito, responded to this review Dear StarGalactic Trotter, thank you very much for taking the time to share your experience with us. We are glad to know that you enjoyed your stay, especially the comfort of the room, the cleanliness, the breakfast, and our gastronomic offerings in the restaurant.Comments like yours motivate us to continue providing service with attention to detail. We will be happy to welcome you back on your next visit to Quito. See you soon!