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Four Seasons Cairo At The First Residence

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Four Seasons Cairo At The First Residence

locationGiza, Cairo

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About Four Seasons Cairo At The First ResidenceAbout Four Seasons Cairo At The First Residence

Location

Ideally located at the heart of Cairo on the western bank of the River Nile, this top quality tourist and business hotel lies just a few paces from some of Cairo's many sights including the Egyptian Museum and the opera house. A diverse selection of shopping and entertainment venues are to be found in the vicinity and the famous pyramids at Giza are about 20 minute drive away. Cairo airport is approximately 35 km from the hotel.

Facility

43 suites, 180 single rooms and 48 double rooms are located on 20 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Parking facilities available to guests include a garage and a car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set, a trouser press and a tumble dryer. A direct dial telephone, a TV, a radio, a CD player, a DVD player, a games console, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. For guests who wish to keep active, tennis and horse riding are available. Guests can enjoy a wide range of indoor sports, including a gym, billiards, darts and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. Leisure facilities include an entertainment programme, a kids' club and a casino.

Meals

The hotel includes a non-smoking restaurant and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Four Seasons Cairo At The First Residence Amenities at Four Seasons Cairo At The First Residence

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Darts

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Swimming Pool

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

134 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1319

Very Good

210

Average

72

Poor

31

Terrible

43

Recent Reviews: 1675

  • User:Cameron J

    Trip type: Family

    A week in Cairo

    rating25 May 2026

    Firstly I would like to say that the staff here are incredibly hard working. Mustafa and Naby at the First Bar make excellent cocktails. And Mohammed at the Pool was very friendly, helpful and made our time there much more relaxing.However for myself personally I often found the staff almost too attentive, it might be because the hotel was clearly far from being at full capacity while I was there, but sometimes I couldn't sit by myself for a minute without a different one of them coming over absolutely earnestly desperate to help me with something, anything at all. I personally just want to be left alone sometimes rather than being constantly fussed over, so this did get a bit annoying.Basically you can expect them to treat you like Royalty, which might be exactly what some people want, but its not for me.Otherwise the Hotel was fantastic in every conceivable way. Belal Al-Kadry, General Manager at Four Seasons Hotel Cairo at The First Residence, responded to this review Dear Mr./Mrs. M1990XBcameronj,Thank you for taking the time to share your detailed feedback with us.I am delighted to hear that you enjoyed your stay and that Mustafa, Naby, and Mohammed helped make your experience memorable through their warm and attentive service. We will be sure to share your kind recognition with them.I also appreciate your honest comments regarding the level of attentiveness from our team. While our colleagues are passionate about providing personalized service, we understand that every guest has different preferences, and striking the right balance is important. Your feedback has been noted and will help us continue refining our approach to ensure we adapt to each guest's individual expectations.Thank you once again for your valuable feedback. We are pleased that, overall, you found the hotel fantastic, and we hope to have the pleasure of welcoming you back in the future.Warm Regards,Belal Al-KadryGeneral Manager

  • User:Joanne S

    Trip type: Couples

    A Great Choice

    rating24 May 2026

    Although slightly worn around the edges it's a very clean, comfortable hotel with fantastic staff. Breakfast and food from other hotel restaurants we went to was excellent. The location is convenient for travel to the pyramids and GEM. I'd definitely recommend the Four Seasons Hotel Cairo at The First Residence and would stay there again. Belal Al-Kadry, General Manager at Four Seasons Hotel Cairo at The First Residence, responded to this review Dear Mr./Mrs. jmebett,Thank you for your kind review and recommendation.I am delighted to hear that you enjoyed our convenient location, the quality of our dining experiences, and most importantly, the service provided by our team. Your comments regarding the comfort and cleanliness of the hotel are greatly appreciated.We look forward to welcoming you back to Four Seasons Cairo at The First Residence for another memorable stay in the future.Best Regards,Belal Al-KadryGeneral Manager

  • User:994robertt

    Trip type: Couples

    Excellent place to stay in Cairo

    rating11 May 2026

    Excellent service and rooms. From the check in to departure couldn’t fault. The rooms were spacious clean and well appointed. The staff were friendly and helpful. There were a good choice of dining options. Belal Al-Kadry, General Manager at Four Seasons Hotel Cairo at The First Residence, responded to this review Dear Mr. 994robertt,Thank you for taking the time to share your experience with us.I am delighted to know that you enjoyed your stay and that our team contributed to making it a memorable one. It is wonderful to hear that you were pleased with the comfort and cleanliness of the rooms, as well as the attentive service provided throughout your visit.I am also happy that you had the opportunity to enjoy the different dining experiences available at the hotel.Your kind words are truly appreciated, and we look forward to welcoming you back again soon for another enjoyable stay in Four Seasons Cairo at the First Residence.Best Regards,Belal Al-kadryGeneral Manager

  • User:Amaran19

    Trip type: Family

    Good hotel, but rooms desperately need a remodel

    rating26 Apr 2026

    We spent 4 nights in April 2026 in 2 separate rooms. We were a family of 6 with 2 children aged 10 and 13 years and my two parents. Check in and concierge services were excellent. The room looked a bit outdated but was comfortable and clean. Regardless of the view, there is noise at night - either from the street between the hotel and the zoo, or from the restaurants and clubs next to the hotel on the Nile banks. Breakfast was average. A big buffet spread but quality was not Four Seasons worthy. Breads were not as fresh. Servers seemed overwhelmed at times and it was hard to get their attention to place orders for drinks. The adjacent mall with high end stores was completely deserted. It was a pleasant area to walk around though. The lebanese restautant next to the pool served excellent dinner. Food was high quality and tasty. Again, hard to find our server even though restaurant was empty. The location didnt seem to matter. Nothing seemed close or convenient. Downtown Cairo is noisy, dusty, there is garbage everywhere, the air is polluted and traffic is bad. If I visited again, I would avoid downtown Cairo and stay in a newer hotel outside of the city like Hyatt Centric Cairo West where we spent our last night. Overall this is still a good hotel; it just does not feel like a Four Seasons Hotel - the rooms desperately need to be renovated, restaurant staff need better training. Belal Al-Kadry, General Manager at Four Seasons Hotel Cairo at The First Residence, responded to this review Dear Mr./Mrs. Amaran19,Thank you for taking the time to share your detailed feedback following your family stay with us.I am pleased to know that you appreciated the check-in experience, concierge services, room comfort and cleanliness, as well as your dinner experience at our Lebanese restaurant by the pool. Your kind comments regarding these aspects are truly appreciated.At the same time, I sincerely regret that certain elements of your stay did not fully meet your expectations, particularly regarding the room condition, noise levels, breakfast experience, and service attentiveness in our dining outlets. Your comments regarding the need for room renovation and enhancements to service consistency have been well noted and shared with the relevant teams for review and improvement.I also appreciate your candid feedback regarding the surrounding area and understand how location preferences may vary depending on each guest’s travel plans and expectations.Thank you once again for your valuable observations. We truly value your feedback as it helps us identify opportunities to improve, and we hope to have the chance to welcome you again in the future for a more seamless and elevated experience.Best Regards,Belal Al-KadryGeneral Manager

  • User:PrestFamily

    Trip type: Business

    Best pasta and service in town!

    rating21 Apr 2026

    LG restaurant is always the best. The best spaghetti in town. Service is always excellent - fast and with a smile. Excellent!Particular call-out to Safaa and Fatima. Thank you! Belal Al-Kadry, General Manager at Four Seasons Hotel Cairo at The First Residence, responded to this review Dear Mr./Mrs. PrestFamily,Thank you very much for your wonderful review.I am truly delighted to hear that you consistently enjoy your experiences at LG Restaurant and that our spaghetti remains your favourite in town. It is especially rewarding to know that our service continues to meet your expectations with both efficiency and genuine warmth.Your kind recognition of Safaa and Fatima is greatly appreciated, and I will be sure to share your compliments with them—they will be very pleased to know they made your experience even more enjoyable.Thank you once again for your support, and we look forward to welcoming you back soon for another excellent dining experience.Warm Regards,Belal Al-KadryGeneral Manager

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