Sheraton Cairo Hotel & Casino

97+ photos

Sheraton Cairo Hotel & Casino

Name: Sheraton Cairo Hotel & Casino
Address: Galaa Square, Cairo, egypt
Telephone: 0204 505 9777
Rating: 4.4

cairo, egypt

About Sheraton Cairo Hotel & Casino

location

Conveniently located on the western bank of the River Nile, this hotel is only a few minutes from Cairo's opera house, the Mohamed Mahmoud Khalil Museum and one of the important shopping centre's in the city. In addition, the Egyptian Museum is also within easy reach (2 km). The pyramids at Giza and the Sphinx are roughly 12 km away and the nearest stop for public transport is only steps away (100 m).

facility

The hotel welcomes guests in a 26-storey building with 8 lifts and 650 rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a childcare service, a car hire service, medical assistance, 24-hour room service, a laundry service and a hairdresser. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed or a king-size bed. Valuables can be securely stored in a safe. Guests will also find a mini fridge included among the standard features. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products.

sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols are available on the sun terrace. For those who wish to stay active while on holiday, the hotel offers tennis. Sport and leisure facilities at the hotel include a gym and table tennis. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. The hotel has a number of entertainment facilities available, including an entertainment programme, a dance club and a casino.

meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include bed and breakfast and half board. A generous breakfast buffet and dinner offer culinary delights every day. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Sheraton Cairo Hotel & Casino

Facilities (16)

Air conditioningLobbyCurrency ExchangeShopsNightclubCasinoConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingWifi

Beauty and Spa (3)

MassageSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (3)

LibraryReceptionSun Deck

Family and Kids (1)

Childcare service

General Services (5)

ConciergeDoctor on callLuggage storageMultilingual StaffWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (8)

HairdryerMinibarTVBathrobesClosetRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (6)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaGymEvents

Transfers (1)

Airport Transfers

Location

Giza, Cairo, Egypt

Galaa Square

What's nearby

Public Transport100m

Check-in from 3:00 PM · Check-out by 12:00 PM

Giza, Cairo, Egypt

Galaa Square

What's nearby

Public Transport100m

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

1428 reviews

Value
Rooms
Cleanliness
Service

Excellent942
Very Good270
Average112
Poor44
Terrible60

Recent Reviews: 1428

User: Safaa M
Trip type: Friends getaway
I think the Hotel Staff
I thank the hotel staff, especially the housekeeping department. Especially employee Aya Gomaa She is an outstanding employee who works hard and diligently. Hotel Management, Owner at Sheraton Cairo Hotel & Casino, responded to this review Dear Valued Guest,At Sheraton Cairo Hotel, we strive to provide our guests with an exceptional experience in one of Egypt's top five-star hotels. Thank… I thank the hotel staff, especially the housekeeping department. Especially employee Aya Gomaa She is an outstanding employee who works hard and diligently. Hotel Management, Owner at Sheraton Cairo Hotel & Casino, responded to this review Dear Valued…
User: BW350
Trip type: Family
Loved our stay.
Amazing hotel with the best staff. They are always welcoming, smiling and very accommodating. The breakfast buffet is over the top good with amazing selections. The rooms are extremely comfortable and bottled water is delivered every day. The service is impeccable. Hotel Management, Owner at Sheraton Cairo Hotel & Casino, responded to this review Dear Valued Guest,At Sheraton Cairo Hotel,… Amazing hotel with the best staff. They are always welcoming, smiling and very accommodating. The breakfast buffet is over the top good with amazing selections. The rooms are extremely comfortable and bottled water is delivered every day. The service is impecc…
User: Joublanc
Trip type: Couples
Unpleasant Scam by Marriott
I have traveled for 3 days as a tourist to see the pyramids and unfortunately I lost 1 day waiting this hotel to refund my money for the booking they denied, I do understand whatever regulations they are attached to, but as I asked since arrival what was the best way moving forward as if they will not provide the service and they advice me to contact the OTA to cancel and they will go ahead with t… I have traveled for 3 days as a tourist to see the pyramids and unfortunately I lost 1 day waiting this hotel to refund my money for the booking they denied, I do understand whatever regulations they are attached to, but as I asked since arrival what was the b…
User: Mohamed A
Trip type: Solo travel
I found something on the bed
Sheraton Cairo Hotel & Casino فندق شيراتون القاهرة Hotel Management, Owner at Sheraton Cairo Hotel & Casino, responded to this review Thank you for taking the time to share your feedback regarding your recent experience. and We sincerely apologize for any discomfort you experienced during your stay.Sheraton Cairo Hotel & Casino فندق شيراتون القاهرة Hotel Management, Owner at Sheraton Cairo Hotel & Casino, responded to this review Thank you for taking the time to share your feedback regarding your recent experience. and We sincerely apologize…
User: Kent C
Trip type: Family
Great dinner
Excellent meal at Rawi restaurant, and fantastic service from Abdelrahman Mohamed. A great evening! Hotel Management, Owner at Sheraton Cairo Hotel & Casino, responded to this review Dear Valued Guest,On behalf of the entire hotel team, I want to extend our heartfelt thanks for your feedback regarding your recent stay at Sheraton Cairo Hotel. It’s always uplifting to hear positive comment… Excellent meal at Rawi restaurant, and fantastic service from Abdelrahman Mohamed. A great evening! Hotel Management, Owner at Sheraton Cairo Hotel & Casino, responded to this review Dear Valued Guest,On behalf of the entire hotel team, I want to exte…

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