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Waldorf Astoria Cairo Heliopolis

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Waldorf Astoria Cairo Heliopolis

locationHeliopolis, Cairo

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About Waldorf Astoria Cairo HeliopolisAbout Waldorf Astoria Cairo Heliopolis

Location

This hotel is located right in the heart of Cairo.

Facility

The hotel has 6 lifts and features 247 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and beach volleyball are available. Guests can enjoy a wide range of indoor sports, including a gym, darts, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a casino.

Meals

Dining facilities include a restaurant, a café and a bar. Half board can be booked. A continental breakfast buffet and dinner are served every day. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Waldorf Astoria Cairo Heliopolis Amenities at Waldorf Astoria Cairo Heliopolis

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Children's Pool

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      Darts

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

18.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1998

Very Good

520

Average

197

Poor

84

Terrible

127

Recent Reviews: 2926

  • User:Shubham P

    Trip type: Business

    Excellent

    rating03 Jun 2026

    Excellent housekeeping, kind and always smiling. Sahar and Bahaa you both are great. Thank you.

  • User:Dreamer01024378062

    Trip type: Business

    Wonderful stay

    rating03 Jun 2026

    Welcoming and comfortable. The health club is cozy, relaxing and foot massage was wonderful. The crew is helpful , friendly especially Aya in the health club and the thw massage therapist

  • User:Amany E

    Trip type: Family

    An exceptional experience at hilton cairo heliopolis

    rating03 Jun 2026

    First of all I would like to thank all the hilton staff for their friendly atmosphere and warm hospitality especially, madame aya adel at the health club for her great help as it was the first time for me to experience the spa and she stayed with me the whole time she insisted to enjoy the sauna and sitting on the pool she really made my day. Also, I would like to thank the breakfast staff for their hospitality and great help. They always said at your service with a big smile. At the end, I would like to thank the floor supervisor mohamed hussein and Ramadan abdelaziz as they did their best to enjoy my stay at the room. They solved all the problems and did everything I need. Moreover, I lost my stick and they found it and for the laundry team for their attentiveness and quick service. Finally, I would like to thank all the hilton staff for providing me with an exceptional experience during my stay.

  • User:Fearless05810532750

    Trip type: Friends getaway

    Confortable stay with freindly staff

    rating02 Jun 2026

    Excellent hotel with outstanding service. The rooms were spacious, clean, and comfortable. The staff was friendly and professional, making us feel welcome throughout our stay. The facilities and food exceeded expectations. I highly recommend this hotel and would happily stay here again in future and would suggest to my freinds.

  • User:272swapneelk

    Trip type: Business

    Best food and best enviornment

    rating31 May 2026

    Best room service. Professional house keeping by staff and bahaaa. Hilton Cairo Heliopolis Team, Marketing at Hilton Cairo Heliopolis, responded to this review Dear 272swapneelk,Thank you for your kind and positive feedback. We truly appreciate you taking the time to share your experience and recommendation.We look forward to welcoming you back again soon for another enjoyable stay.Kind regards,Hilton Cairo Heliopolis Management

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