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Mirage Bay Resort & Aquapark

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Mirage Bay Resort & Aquapark

locationHurghada, Hurghada

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About Mirage Bay Resort & AquaparkAbout Mirage Bay Resort & Aquapark

Location

This beach club resort is a real paradise on the bays of the red sea.

Facility

Guests can enjoy the pleasant ambience of one of the 658 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access (for a fee) is provided to guests. The hotel has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. Children can enjoy the playground. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Amenities include a mini fridge, a tea/coffee station, a telephone and a smoke alarm. Bathrooms are equipped with a shower and a hairdryer. Bathrooms with wheelchair access can also be booked. The complex has 28 family rooms and non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The pool area also includes a hot tub (for a fee), a waterslide and a pool bar. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers a wide range of outdoor sports, including cycling/mountain biking, bocce, beach volleyball, volleyball and fishing. For a fee, guests can also enjoy horse riding. A number of sports are available, including water sports such as canoeing and kayaking. For a fee, guests can also enjoy snorkelling and diving. A wide range of indoor sporting activities are also offered, for example a gym, darts and aerobics or, for a fee, billiards and bowling. Various wellness options, such as a sauna, a steam bath, a beauty salon and massage treatments, are offered for a fee. Additional leisure activities include a kids' club, a kids' disco, a dance club and a casino.

Meals

Various dining options are available, including a café, a bar and a lobby bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. A generous and varied breakfast buffet (also for early birds and late risers) provides many delicious reasons to rise and shine. At lunch and dinner, guests serve themselves at the buffet. Diet meals, vegetarian dishes and children's meals can be prepared on request. Baby food is available for little ones. The hotel also offers snacks. The complex offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Mirage Bay Resort & Aquapark Amenities at Mirage Bay Resort & Aquapark

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

    • -

      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Theatre

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Lunch Buffet

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      Special Diet

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Bowling

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

13 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

905

Very Good

163

Average

120

Poor

94

Terrible

323

Recent Reviews: 1605

  • User:waters011

    Trip type: Family

    Awful holiday

    rating29 Apr 2026

    The hotel was very run down food was awful rooms were so run down

  • User:Eve E

    Trip type: Family

    Terrible hotel

    rating14 Apr 2026

    Stayed in this hotel for one week and it was absolutely horrible, the first room that we had was a total disaster mold and mildew everywhere, you couldn’t even breathe there, all drawers broken, walls dirty such as floors, the bed sheets were dirty I think no one never washed them, when we asked to change room they rolled they eyes and said wait 5min we waited almost an hour and then they showed us next room seemed nice but no hot water, no AC, no TV and then we finally got normal room but again with dirty bed sheets and no TV we asked to change the sheets and fix TV and they became pissed and rude. At the beach sun beds almost all broken and it’s the challenge to find normal one with mattress but there was nice worker who can find it for you, at the beach also there’s many trash no one cleaning only after 5pm when everyone leaves. The animation team absolute disaster I have never seen such rude behaviour in my life, the blonde girl Veronica seems nice and good with kids but everyone else especially the one guy ishmael something like that the worst one acts rude but doesn’t know word “no”, he came to me and started inviting me to the club with him and other animation team members I said no and he started pushing and being rude towards me, almost 10 minutes he was arguing with me and not hearing that I don’t want and when I said that I don’t feel safe go with people who I don’t know and he started cursing and rolling his eyes in the end I heard how he said “oh my god fck you” I don’t think that such behaviour is accepted in hotels. The food doesn’t have many options every day the same thing and almost everything was cold. Never in my life I’m staying in this hotel again the worst that I saw in my life.

  • User:Karen G

    Trip type: Family

    Disappointing

    rating13 Apr 2026

    Firstly just don’t do it .I will say before I start though that some of the staff are lovely not all are rude .Caters for the Russians Germans and Arabs communities English people forget it .Food repetitively every day.Alcohol very limited and the sodas I feel possible their water and obviously gases and flavoured syrups so deli Beli avoid .Beer one kind and tastes lukewarm perfume after taste .Not Advertised for people with walking disabilities as pool beach and restaurants are a bit of a walk .Poolside you have to ask for lounger to be brought to you as there’s isnt any around the pool dominantly on the beach .Many are broken beyond belief and they are all extremely dirty.Public toilets are filled with one toilet roll in each daily and are filthy and some doors broken so don’t lock at all .Dining chairs be careful as lots broken and when you do eventually get seated if it’s not first sitting you have to wait for cutlery.Food like I said plenty of breads and pastries same dishes every day .Rooms towels changed regularly but not bedding.Water delivered most days .Rooms are not automatically equipped with kettles so ask but bear in mind if afternoon/evening check in you’ll need to chase up as comes on the morning rounds .Rooms are antiquated and tierd need a massive refurbishment the whole complex.The taps in shower and sink rusty 😩Water is heated by tank on rooftops so once all hot water gone that’s it until following day .The beach the bay is beautiful very pretty but you are constantly being hounded by tours and offerings of other items drives you mad .Thank goodness we did some excursions else I would go mad .Entrainment crap ok for kids though that’s it .So people my honest experience of this hotel is they need to update it .More sun lounges at poolside also and more on the beach as not enough for the size of the complex.And pressure washer at least weekly to keep them clean with some little tables too .The bar staff and waiting staff are lovely .Hotel consierge awful and rude Overall I’m never coming back to the Mirage Bay hotel .

  • User:Vendula U

    Trip type: Family

    Mirag bay

    rating08 Apr 2026

    Hotel is good ,food rich, beach is very nice.the Room is good not the beast Most i like its the beach and view

  • User:croatiafan9

    Trip type: Family

    PASSABLE IF YOU CAN STAND DIRT AND DECAY

    rating05 Apr 2026

    Apart from the restaurant, the remainder of the hotel and especially the bedrooms is in a bad state of repair with lots of vacant and derelict accommodation blocks, broken and dirty sun loungers, out of action kids water slides, no alcohol available at some pool areas which meant a 5 minute walk to the main bar for a beer served in a tiny flimsy plastic cup. Even wine in the restaurant is served in plastic cups. Bedding is dingy and worn with no mattress and pillow protectors with stained mattress and pillows still in use and no bedding and towel change in our first 7 days. Poor food choices usually chicken or beef (sometimes) and chopped liver were always main courses alongside vegetable stew type dishes and sometimes small boney fish, and with strange ingredients such as sliced sweet potatoes dusted with extra sugar for breakfast! and catering for Russian guests which made up about 95% of all guests. Lots of guests loading up bowls with fresh fruits and berries even before they were seated leaving scraps for other guests and also tasting food diches with the serving spoons and then placing the spoon back in the food serving dishes. A la carte restaurant is not a la carte with a set menu which is the same food served in the main restaurant. Beach and swimming pool terraces are littered with cigarette butts and broken dirty sun loungers and scruffy ripped padded mattresses . Directly outside the hotel is filthy with lots of broken pavements and lots of shops serving identical fake goods etc. A Little shop within and just before the hotel exit/entrance has the best prices for drinks (and snacks for our kids) as the alcohol and soft drinks provided within the hotel are disgusting. The only positive aspect of our stay is the staff who Staff are friendly and work hard. the hotel is not used by any UK tour operators which does not surprise me. Note it is NOT recommended for anyone with mobility issues - you will be trapped

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