Serenity Alma Heights

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Serenity Alma Heights

Name: Serenity Alma Heights
Address: 36 KM, Hurghada Safaga road, Hurghada, egypt
Telephone: 0204 505 9777
Rating: 4.7

hurghada, egypt

About Serenity Alma Heights

location

Perfect for parents with children, this hotel is situated in a quiet neighbourhood about 18 km from popular sights. The heart of Makadi Bay can be reached in 30 km. The nearest shops are about 18 km away.

facility

Guests have a choice of 551 rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a cash machine. Wireless internet access (no extra charge) is provided in public areas. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a page service and a hotel shuttle bus. A business centre with projector, fax machine, a flip chart and pens and photocopier is available.

rooms

Air conditioning (no extra charge) ensures that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms include a double bed. Extra beds are available upon request for a fee. Guests may securely store their valuables in a safe. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Internet access, a telephone, satellite television, a games console and a plug adapter are provided as well. A hairdryer and a telephone are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The pool complex, which includes 2 outdoor pools (no extra charge) and 2 children's pools is a great place to work out or just relax and unwind. A terrace with sun loungers and parasols is available. A variety of refreshing drinks await guests at the pool bar. Those who wish to stay active while on holiday can enjoy bocce and beach volleyball. For a fee, tennis is also available. The hotel offers numerous indoor sports, including a gym, table tennis, darts and callisthenics or, for a fee, billiards. Various wellness options, such as a sauna, a steam bath, a hammam, a beauty salon and massage treatments, are offered for a fee. Third-party operators offer a sauna and steam bath. Guests of all ages have the opportunity to enjoy a fun entertainment programme (no extra charge).

meals

Various dining options are available, including a café and a lobby bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and à la carte). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include all-inclusive and all-inclusive special. A hot breakfast buffet guarantees a great start to the day. Lunch is served as a buffet, and guests can choose between à la carte and a set menu for dinner. Diet meals, gluten-free meals, vegetarian dishes and halal food can be prepared on request. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.

Amenities at Serenity Alma Heights

Facilities (16)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServiceKids ClubPlaygroundElevator/ LiftIroning servicesLaundryNewspaperParkingWifi

Beauty and Spa (3)

MassageSalonSpa

Building Information (1)

Garden (m²)

Common Area (2)

Game RoomSun Deck

Distances (1)

Beach

General Services (3)

ConciergeLuggage storageMultilingual Staff

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Snorkelling

Payment (1)

ATM

Room Facilities (5)

MinibarTVBathrobesRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (12)

Outdoor Pool(s)Swimming PoolSaunaDivingTable TennisGymBilliards/SnookerEntertainment ProgrammeTennisDartsEventsWater Park

Transfers (2)

Airport TransfersShuttle Service

Location

Makadi, Hurghada, Egypt

36 KM, Hurghada Safaga road

Nearest beach650m

What's nearby

Nearest beach650m
Sea650m
Restaurants700m
Golf Course5km
Tourist Centre18km
Shopping opportunities18km
City Centre30km
Bus Station35km

Check-in from 2:00 PM · Check-out by 12:00 PM

Makadi, Hurghada, Egypt

36 KM, Hurghada Safaga road

Nearest beach650m

What's nearby

Nearest beach650m
Sea650m
Restaurants700m
Golf Course5km
Tourist Centre18km
Shopping opportunities18km
City Centre30km
Bus Station35km

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.7

Excellent

5387 reviews

Value
Rooms
Cleanliness
Service

Excellent4381
Very Good629
Average202
Poor89
Terrible86

Recent Reviews: 5387

User: Hayley S
Trip type: Family
Serenity Alma holiday
We’ve just returned from a fantastic holiday at Serenity Alma Heights and had an absolutely lovely time. The hotel grounds are beautifully maintained, with lovely gardens and a welcoming atmosphere throughout.Our room was spotless on arrival and was cleaned and restocked with all the essentials every day, which was greatly appreciated. Everything was well looked after, making our stay comfortable.… We’ve just returned from a fantastic holiday at Serenity Alma Heights and had an absolutely lovely time. The hotel grounds are beautifully maintained, with lovely gardens and a welcoming atmosphere throughout.Our room was spotless on arrival and was cleaned an…
User: Narek S
Trip type: Family
A great luxury stay, highly recommended
We had an amazing stay at Serenity Alma Heights. The hotel staff did everything so that we would have the most perfect luxury stay. The food was extremely diverse and delicious. The rooms were crystal clean. But I was most impressed with the animation team, particularly Adela and Julia who went above and beyond to make sure we had top tier entertainment every day. Adela was responsible for morning… We had an amazing stay at Serenity Alma Heights. The hotel staff did everything so that we would have the most perfect luxury stay. The food was extremely diverse and delicious. The rooms were crystal clean. But I was most impressed with the animation team, pa…
User: 193twanv
Trip type: Family
A recommendation to all
We had a great stay at Serenity Alma Heights. The rooms were clean and spaceous. Every day there was an abundance of food; so many options to choose from and a great variation in cuisine.Furthermore I would like to highlight the animation team. Every day they organized many different activities and we had a great connection with them. Therefore the atmosphere was great in the hotel. Hotel Manag… We had a great stay at Serenity Alma Heights. The rooms were clean and spaceous. Every day there was an abundance of food; so many options to choose from and a great variation in cuisine.Furthermore I would like to highlight the animation team. Every day they…
User: Michelle D
Trip type: Couples
Great stay family friendly and staff are amazing
Excellent hotel we had a recently refu rbisheroom which was great . Beds comfy and room stocked daily with drinks . Hotel is large and very set up for families. Waterpark and fun fair . Staff at this hotel are great too many good ones to name but really make your stay special . They work hard long hours yet allways have a smile and a morning . Food good great choice at all meal times . Would defin… Excellent hotel we had a recently refu rbisheroom which was great . Beds comfy and room stocked daily with drinks . Hotel is large and very set up for families. Waterpark and fun fair . Staff at this hotel are great too many good ones to name but really make y…
User: I8961GHmelaniet
Trip type: Family
Fabulous stay, great waterpark for kids
We really loved this hotel! My son is seven and loved the waterpark area. There are about a dozen large slides plus a sloping wave pool. In front of the waterpark is a large tiled area with lots of sunbeds plus a snack bar area open from 12-5 serving pizza, burgers, salads etc and ice cream. There are also toilets here which were cleaned regularly. This makes it a great spot to hang out for the da… We really loved this hotel! My son is seven and loved the waterpark area. There are about a dozen large slides plus a sloping wave pool. In front of the waterpark is a large tiled area with lots of sunbeds plus a snack bar area open from 12-5 serving pizza, bu…

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